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Hamza Nadeem
Senior IT & Tech Recruiter
Back to Jobs
Romanian Merchant Support Executive w/Lithuanian
The vacancy has expired
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SalaryMarket Competitive Salary + BenefitsLocationLithuaniaIndustryInformation Technology and ServicesJob Description
Responsibilities-
- Assisting the Restaurant Partner’s as per set SOPs.
- Communicating with the Restaurant for any updates or changes in the Customer order.
- Updating information on the respective platform and registering the complaints.
- Liaise with Internal departments if any order related issue is reported.
- Categorising the queries department-wise and updating the respective departments.
- Handling Customer Complaints and Following up until they are resolved.
- Making Outbound calls for Customer feedback.
- Updating information on different platforms as advised by the management.
Requirement-
- Strong Romanian Communication skills
- Intermediate English Speaking skills
- Proven Experience as Customer Support Associate or similar
- Ability to work in rotational shifts
Location- Remote Work
It has come to our attention that clients and candidates are being contacted by individuals fraudulently posing as Antal representatives. If you receive a suspicious message (by email or WhatsApp), please do not click on any links or attachments. We never ask for credit card or bank details to purchase materials, and we do not charge fees to jobseekers.