For a 4**** lifestyle hotel in Milan, we’re looking for a:

Room Division Manager

 You will be reporting to the GM and directly responsible for the management of the Front Office and the Housekeeping teams in all their areas.

Main duties

• Creating a great experience for our Guests and Colleagues.
• Creating and implement all the relevant standards of the department
• Creating and building the team, ensuring the new hires are a good match with the existing ones
• Implementing the PMS and all the other technologies we will put in place
• Being a brand ambassador and constantly looking for new business opportunities
• Being responsible for the P&L of the department
• Owning and striving to improve the quality and departmental metrics
•  Overseeing all the People activities (from recruiting to some payroll tasks, managing performance, coaching and developing talents)
•  Ensuring health and safety policies are well known and compliant at all times

What we are looking for:

• Previous experience in same or similar role, preferably in a hotel chain environment
• You are a natural at leading and setting a good example, making sure everyone’s strengths are valued
•  High level of verbal and written communication skills both in Italian and English; an additional language would be preferable;
• IT skills
• You have a passion for hospitality and you like learning new skills

Location: Milan, Brera District, Italy