•          Facilitate administrative activities of Account Mgrs.  - maintaining leave records, Attendance details, Assisting the GM- Sales & Marketing in admin functions
•          Record and monitor Sales Return of Products
•          Track and process Credit/ Debit notes received from the distributors, stockists, Hospitals
•          Track and monitor field working of sales managers, regional sales managers, Business heads, Deputy Regional sales managers, Key Accounts manager, and Jr. Officer
•          Resolving day-to-day sales and admin queries raised by Field Staff
•          Payment follow-up with the parties
 
Key Performance Indicators 
 
Satisfaction score of sales staff 
(Survey Score)
Outstanding Revenue greater than credit period 
ASSISTANCE IN TENDER SALES
•          Ensure to submit the tender inquiry in time with all relevant documentation and get feedback
•          Ensure error-free documentation for Contract Execution of approved tenders within the deadlines given by the institutes
 
Key Performance Indicators 
 
Average TAT for resolution of tenders-related queries
Sum (Date of response date of the query)/no. of queries
DOCUMENTATION MANAGEMENT        
•          Compile and maintain sales data with various permutations and combinations
•          Maintain records of trade agreements with parties
•          Maintain records of Company accessories like samples, marketing inputs, fogging machines, etc.
•          Tender documentation work, like online application,s etc.; Rate Inquiry (Documentation), Registration (Documentation)
•          Manage and track the Sales related MoUs (eg. Rate concessions for a specific duration) and proactively highlight the termination dates of the same.
•          Lay down the Sales Return Procedure to record and monitor Sales Return of Products
 
Key Performance Indicators
 
Timely submission of monthly documents 
(no. of months all documents were shared within specified dates/12)
MIS AND REPORTING         
•          Share weekly report on the number of calls/meetings done by each sales executive with the dealers
•          Request for secondary sales plan and prepare secondary sales statement on a monthly basis.
•          Analyze sales efforts v/s business gained and conduct root-cause analysis where the business is not generated irrespective of repeat visits/meetings
•          Conduct stock movement analysis of dealers and stockists and share monthly insights to the sales team on the same
•          Conduct analysis on Marketing Expenses (MEAF) v/s Business projections and actuals
 
Key Performance Indicators 
 
Timely submission of monthly documents 
(no. of months all documents were shared within specified dates/12)
 
LEARNING & DEVELOPMENT       
•          Facilitate timely induction of the Sales team
•          Organize and conduct CMEs/CNEs/Workshop in new and/or existing hospitals and arrange inputs on time for conduction of activity
 
Requirements
•    Education Qualification: Any Graduate / Postgraduate
•    Knowledge of using SAP Software will be an added advantage.
•    Excellent networking, presentation, and communication skills.
•    Possesses good analytical skills and a strategic mindset.