**Temporary role 6 months contract**

**Job Title:** Sales Operations Administrator

**Location:** Oxford, UK (hybrid working 2 days office 3 days work from home)

Candidates must be either available immediately or be on no more than a 1 week notice period

**Key Competencies:**

- Strong planning, organisation, and prioritisation skills.

- Proficient in Excel and data analysis.

- Experience with SAP and Salesforce is an advantage.

- Previous experience in Pharmaceuticals or Medical Diagnostics is preferred.

- Effective problem-solving skills.

- Ability to work in a highly regulated and quality-controlled environment following SOPs.

- Meticulous eye for detail

-Takes ownership and accountability.

- Customer-focused mindset.

- Adaptable team player.

- Collaborative approach to work.

- Confident and effective communicator.

**Key Responsibilities:**

- Manage customer inquiries promptly, ensuring effective communication with all parties involved.

- Follow local SOPs rigorously while completing customer qualification processes.

- Maintain customer accounts and changes via Qualification Tracker and DocuSign to prevent order delays.

- Conduct bi-monthly revoke and suspend checks.

- Assist in annual customer qualification processes.

- Generate equipment service quotes and contracts as needed.

- Update service contract database and Salesforce.com.

- Provide administrative support to the Business Operations Manager and Sales Support leads.

- Create non-stock Purchase orders upon request.

- Respond to inquiries from Sales & Marketing Team in a timely manner.

- Report adverse events and manage customer product complaints per local SOPs.

- Follow instructions in relevant SOPs and complete required training.

- Perform other tasks as requested by the company.

Parkside Recruitment specialises in placing a wide range of professional accountancy and office support staff into a variety of disciplines. Our vacancies vary from day to day assignments, short term and long term contracts, to permanent placements.

To submit an application in strict confidence, please apply online using the appropriate link below.

Alternatively to find out more about this or other Commercial opportunities please contact Kelly Barter

at Parkside Recruitment on 01895 917727.

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.