Summary role description:

Hiring for a Sales Development Manager, as a hands-on, outbound hunter for the Europe region, for a global Payments Tech SaaS platform client.

Client description:

Our client is a Europe-headquartered start-up SaaS FinTech Company that provides a global scale Forex remittances platform (both Send side and Receive side) that enables instant foreign exchange remittances and payments through API-driven integration. Founded in 2014, they have scaled rapidly – especially over the past 3 years – and now host all major Merchants, Business Enterprises Banks, Forex Solutions Providers, Wallets, and other players in the ecosystem. Their leadership team is distributed across multiple continents and has business operations across the globe. They have been widely recognized to be among the best-in-class workplaces and formally certified as GPTW (“Great Place To Work”). Their employee headcount has grown eight-fold over the past 3 years.

Role details:

Title / Designation: Sales Development Manager
Reporting Manager: Regional Sales Head
Location: Europe

Role & responsibilities:

• Actively qualify leads that the marketing team has generated that satisfy internal criteria and KPIs
• Identify potential new business by responding to all inbound leads and determine whether the lead is a viable match based on a pre-established set of criteria
• Call/text/email all leads within a timely manner and do not give up on them
• Working closely with the sales team to determine good leads
• Generate referrals from current clients and other sources such as the web and generated lists
• Outbound calling to follow up on older leads informing them of new products and gathering contact information, market data, qualifiers, and other information from prospects; enter and maintain accurate data in the CRM system
• Nurturing unqualified leads to keep them in the sales cycle
• Provide sufficient follow-up via phone and email
• Guide lead through the application process from start to finish
• Implement creative and modern techniques to generate viable leads across the regions.
• Understand customer business issues and how these issues can be solved with the company’s Finance services
• Build relationships with the prospective new client’s key decision-makers and serve as the primary first point of contact throughout the acquisition/sales lead qualification cycle
• Develop and follow quarterly, monthly, and weekly plans with specific, measurable goals.
• Create reports to present lead data/trends for the marketing team
• Create/research thorough market analysis and customer segmentation for the region
• Design, develop and improve nurture campaigns with targets of converting inactive customers or lost leads.
• Be an Ambassador of the company by supporting the company’s drive and communication strategy, via conferences and events (if required).

Candidate requirements:

• Total 5+ years of experience.
• Customer-centric, Sales focused ambitious, and professional with 2+ Years experience as a Sales Lead Qualifier.
• Microsoft Office and Google Suite Tools skills and experience in using CRM systems (Hubspot) is an added advantage.
• Team player with the ability to work with multiple stakeholders in various regions.
• Supporting companies, a customer-centric approach to support the overall client onboarding journey.
• Excellent time management skills.
• The quantitative individual who has a passion for numbers and data analysis.
• Excellent interpersonal, communication (written and verbal), presentation, and listening skills.
• Creative problem solver with the ability to work independently with minimal guidance.
• Persevering and willing to roll up your sleeves to do whatever needs to be done
• Fluent in English (written and verbal)

Assessment process:

• Two rounds of interviews
• HR discussion