Position Name : Sales Head

Department: Sales

 

Purpose of the Role:

Responsible for the operations and P&L of the branch.

 

Key Responsibilities:

· Responsible for the overall profitability of the branch and ensure its smooth functioning.

· Basis the revenue target of the Branch, create and implement plans to achieve the target.

· Set and enforce the standards of working and explain the process set by the sales and service head to

the team.

· Clearly define the roles and responsibilities of the branch employees.

· Study the location specific market and understand the factors and customer demographics and other

factors which will have an impact on the performance of the branch.

· Submit reports on the branch finances and activities to the senior management.

· Ensure conversions of sales enquiries into sales.

· Undertake periodic and timely performance updates.

· Plan and take corrective action if the branch is not performing as per target.

· Deal and engage with irate customers and ensure speedy conversions.

· Develop and ensure implementation of feedback plan for mystery customers.

· Ensure that all the support functions are fully integrated into the branch operations (finance, HR,

administration).

· Build mechanisms to track the customer data.

· Collaborate with the functional heads to chart out the development plan for the branch employees.

· Foster and build the values.

· Build strong practices to ensure no unethical practices take place.

· Participate in organization wide improvement initiatives.

 

Key Performance Indicators:

• Achieve revenue (number) target

• Achieve Branch Profitability of YoY

• Maintain Margin retention of

• Beat Plan adherence

• Participate in organization improvement initiatives (number)

 

Competencies:

Technical · Knowledge of Retail sales · Knowledge of Automotive Industry

Behavioral · Planning · Business Acumen · Result Orientation · Communication Skills · Leadership skills

 

Desired Qualification & Experience:

Qualification: · B.Tech or MBA in Management/Finance

Skills & Experience: · 15-18 years

 

Hierarchy Structure

Superiors · CBO/ CEO

Subordinates · To be modified basis the Business Unit