Responsibilities

• Develop and execute an annual business plan that sets out the key strategic aims for your region.
• Deliver an accurate annual rolling forecast that accounts for sales trends & seasonality.
• Responsible for the monthly and annual financial sales targets for region
• Lead on major projects and strategic planning across all regional sales.
• Deliver compelling and well-thought-through presentations to our customers.
• Construct bespoke “Customer winning proposals” to solve the problems they currently have. 
• Hold face-to-face meetings with individual and group schools in the region.
• Work with internal departments to drive through agreed customer initiatives.
• Ensure appropriate practices are in place to deliver results against productivity, performance and financial targets.
• Regularly contribute to the Customer delight forum.
• Identify opportunities for revenue growth.
• Observe customer feedback and implement improvements as appropriate.
• Support with customer queries, complaints and conflict resolution, managing your own accounts in the region.
• Champion opportunities to consistently improve the quality of customer experience.
• Challenging all processes that impact our customers receiving the best possible experience.
• Planning, proposing, justifying, and management of our annual and project budgets.

Skills and qualifications

Required

• Excellent communication and decision-making skills
• Experienced Sales in region and product knowledge
• An exceptional level of attention to detail and excellent organisational skills
• Worked in international complex environments or similar.
• Commercial Insight
• Excellent communicator to a non-technical audience

Desirable

• Education resources market experience
• International shipping experience

Benefits

• Private health insurance
• 30 days paid holidays.
• public holidays as per UAE Labour Law