Job Description

• Creating a content and delivering as well including classroom training and on the job training.
• Supported by a team of Field trainers & Retail Trainer between 5-10 members, who will be involved in monitoring / observing people in stores and training them.
• Training new hires / refresher training / existing employees - all the store team of all levels & categories, by traveling to multiple stores. (20 to 50 stores)
• Evaluating effectiveness of training by applying new age training methodologies to substantiate training investments towards tangible results
• Must have done a combination of OJT, Sales training, Product training along with behavioral training.
• The beginning of every week there are new joinees, training has to be conducted for them.
• Supervising daily functioning and managing allied training activities like MIS, Decks, Budgets, LMS etc.
• Improvisation capability - Need to make the changes in the existing module based on the category or level of employee they are – Fresher or middle management or senior store level employee.
• Involve in evaluation & assessment in terms of conversions, simulations , no of refreshers in month / quarter / visits, interactions, connections with zonal / area.
• Customer satisfaction is an important point.

Skills

• Decision making
• Strong Team Manager -  Flexible interms of travelling to stores for On the job training
• Excellent Communication
• Creation & Delivery of modules.