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SAP Key-user (Customer service)
The vacancy has expired
- LocationAlmaty, Kazakhstan
-
Industryfmcg
Job Description
You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.
How you will contribute
You will:
- Manage the order fulfilment process, respecting the customer segment and channel mix;
- Act as SAP key-user ( lead / participation in SAP project-testing, improve SAP knowledge in the team );
- Balance supply constraints and delivery of service levels through cross-functional alignment;
- Use appropriate tools and processes such as availability checks and stock allocation rules;
- Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Good numerical, analytical and logical reasoning skills;
- Microsoft office applications;
- High-level of SAP competence (SAP key-user experience, lead / participation in SAP project-testing);
- Preferable from FMCG-companies;
- A customer-facing role within customer service, logistics or sales;
- Experience in an order-to-cash environment;
- English - upper-intermediate;
- Experience in customer service, logistics and sales;
- Good knowledge of the total supply chain/order-to-cash process;
- Strong analytical and problem-solving skills.
