Company: Luxury high jewelry brand

Location: New York City, NY

Job Type: Full-time, 40hs/week.
 

Our client is a prestigious luxury high jewelry brand located in the heart of Manhattan, New York City. With a rich history of crafting exquisite and timeless pieces, dedicated to providing an unparalleled experience to our discerning clientele, and its commitment to excellence is at the core of their brand.
 

Job Description:

As a Senior Client Advisor, you will be a key member of the team, responsible for delivering an exceptional level of service to their high profile clients. You will play a crucial role in cultivating and maintaining strong relationships with high-net-worth customers, ensuring their unique needs and desires are met.

Key Responsibilities:

1. Client Relationship Management: Develop and nurture strong, long-term relationships with high-end clientele in New York City through personalized interactions, understanding their preferences, and delivering a tailored, memorable experience.
2. Product Knowledge: Maintain an in-depth understanding of our high jewelry collections, gemstones, craftsmanship techniques, and the brand's history to assist clients in making informed purchase decisions.
3. Personalized Consultations: Provide one-on-one consultations to guide clients in selecting jewelry pieces that align with their tastes, drawing from our exquisite collection.
4. New York City Market Expertise: Stay informed about the high-end jewelry market trends and preferences specific to the New York City market, offering insights and recommendations to clients.
5. Sales and Revenue Generation: Achieve and exceed sales targets by actively promoting and selling our high jewelry products to clients, utilizing your knowledge and expertise.
6. Event Participation: Participate in and support special events, exhibitions, and exclusive showings within our New York City location to engage with clients and build brand loyalty.
7. After-Sales Support: Assist clients with post-purchase services, such as repairs, cleaning, and customization requests, ensuring a seamless and high-quality experience.

Qualifications:

• Proven experience in high-end luxury sales, particularly in high jewelry.
• Strong knowledge of gemstones, jewelry craftsmanship, and the luxury market are a plus.
• Excellent interpersonal and communication skills.
• Exceptional customer service and relationship-building abilities.
• Sales-driven and results-oriented mindset.
• Knowledge of the New York City luxury market is a significant advantage.
   

If you have a passion for high-end jewelry, a deep understanding of the New York City luxury market, and a commitment to delivering exceptional client experiences, we invite you to apply and get to know this opportunity.