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Hamza Nadeem
Senior IT & Tech Recruiter
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Role and Responsibilities
Education / Qualifications
Required Experience for the Role
Desirable Experience
Competencies
Senior IT Support / Systems Administrator (Operations)
The vacancy has expired
- LocationRomania
-
IndustryInformation Technology
Job Description
Role and Responsibilities
▪ Maintain IT infrastructure (servers, networks, communications systems, endpoints) and manage help desk issues.
▪ Provide end-user technical support, to Deciphex employees, sub-contractors and partners
▪ Properly escalate unresolved issues to other internal teams as appropriate
▪ Maintain and configure Information Security software while ensuring incidents are managed alongside the
Director of IS/IT
▪ Deployment and maintenance of all employee IT Equipment
▪ Install, maintain and configure hardware and software systems according to company policies
▪ Perform routine maintenance, inspection & testing of network and server systems to verify functionality and
performance
▪ Processing of incoming and outgoing equipment shipments & maintenance of internal asset registers
▪ Proactive identification of process improvements to reduce the numbers of frequently occurring IT requests
▪ Work with the accounts team to stock technical equipment and accessories as required
▪ Maintain and enforce IT policies/procedures in line with Regulatory, Legislative, Quality & Information Security
requirements
▪ Through education, information and coaching, supporting users on how best to use IT resources
▪ Provide advice and training to associates.
▪ Liaise and collaborate with core teams in support of business goals
▪ Interactions with third parties & vendors
▪ Responsible for tracking warranties on company assets
Education / Qualifications
▪ Bachelor's degree or higher in Computer Science, Information Technology, or a closely related field, or equivalent
experience in Systems Administration required
Required Experience for the Role
▪ 3+ years professional IT experience
▪ Experience implementing & supporting enterprise LAN/WAN networks
▪ Experience with administration of Office 365 and Google Suite platforms
▪ Experience configuring and managing NAS storage servers
▪ Creating and maintaining Domains
▪ Router/Firewall/VPN configuration
Desirable Experience
▪ Experience working in an ISO 27001 certified environment a distinct advantage
▪ Experience in Information Security a distinct advantage
▪ Experience managing Google WorkSpace Enterprise a distinct advantage
Competencies
▪ Excellent communication (both verbal and written) and listening skills
▪ Ability to communicate technical information to non-technical employees
▪ Excellent analytical and problem-solving skills
▪ Self-confidence and excellent interpersonal skills
▪ Proven effective planning and organisation skills
▪ End user (internal customer) focused
▪ Ability to manage time effectively, prioritise & co-ordinate work appropriately with self-direction
▪ Ability to maintain professional demeanor in a fast-paced environment
▪ Ability to operate effectively in a team environment with both technical and nontechnical team members