DISTINGUISHING FEATURES OF THE CLASS: Under the general supervision of a higher-level technical employee, this position is responsible for making recommendations concerning the planning, installation and maintenance of local and/or wide area (LAN/WAN) & CCTV networks and their operating systems and coordinating activities of subcontractors and other Regional Information Center personnel.

EXAMPLES OF WORK: (Illustrative Only)

• Works closely with Project Managers to create and coordinate scheduling, acquire necessary network project information such as hardware installation timetable, and establishes a schedule for Associate Network Specialists and Network Specialists to ensure timely completion of projects;
• Communicates and coordinates with subcontractors and interfaces with appropriate personnel within the Regional Information Center;
• Supervises and assesses progress of daily network technical support assignments;
• Performs personnel management responsibilities for team members or other departmental staff;
• Provides phone support for Network Specialists and Associate Network Specialists in the field
• Provides advanced troubleshooting and support of local and or wide area (LAN/WAN) connectivity CCTV network
• Provides direct customer support to troubleshoot complex network server, network operating systems, problems through field visits or by telephone;
• Responsible for high level planning and providing technical recommendations to user districts;
• Attends workshops and seminars to maintain up-to-date knowledge of LAN technologies and network operating systems;
• Performs related office work, such as submitting reports regarding status of projects and reviewing network proposals for accuracy;
• May build network servers and perform network disaster recovery;
• May also configure, install, and maintain wide area networks (WANS), or assist other staff in these activities as needed.