Position Overview :

As a Support engineer your primary responsibility will be to participate in the creation of new products and enhancements to existing products from concept to launch as part of a cross functional team. In this role you will utilize your experience to provide Software solutions which involves System understanding of the Product. You will also be required to work with various interfaces to ensure the completeness of the solution.

Responsibilities Include :

- Execute the design, analysis, or evaluation of assigned projects using sound engineering principles and adhering to business standards, practices, procedures, and product / program requirements.

- Design & code a variety of complex software features with adequate documentation.

- Write automation for new/existing features.

- Customer Support & troubleshoot/fix a variety of difficult software problems.

- Proactively communicate on development status & delays in agreed upon timelines.

- Interface with global teams for requirements analysis and schedule.

Required Qualifications/Experience:

- Bachelor's Degree / master's degree in engineering with Computer Science/Electronics/Electrical background and 2-3 years of experience.

- Minimum of 2 years experience in software development with exposure to maintenance, continuous integration & releases.

- Minimum of 2 years experience in core product software development.

- Strong Object Oriented Design & Programming Experience.

- Professional experience of Core Java Technologies (Design Pattern/Multi-threading/Data Structures/Algorithm), Sprint boot micro services.

- Exposure to Agile methodologies and tool chain (like JIRA).

- Has knowledge of best practices and how own area integrates with others.

- Candidates from a product / Saas based organizations are preferred

Location: Bangalore

Work Model: Hybrid (3 days WFO and 2 days WFH)