Responsibilities

● Proactively monitor campaign performance to ensure the book of business is healthy and has an opportunity to scale.

● Investigate campaign related concernsincluding Campaign under-deliveries, poor performance, data discrepancies (impression, click, conversion, etc.), issues related to fraud and brand safety, site tag implementation and creative issues, and integrations with various third party systems.

● Provide technical insight and support for complex site tag setup, goal recommendations, performance / delivery / viewability trade-offs, modeling recommendations and standard methodologies, creative setup, and campaign setup recommendations. ● Act as a pivotal resource for platform support for both internal and external customers, troubleshooting and resolving any technical issues they may encounter.

● Respond to and/or amplify issuesin a timely manner, communicating effectively between our Sales, Product, and Engineering teams, consistently striving for a satisfactory resolution.

● Provide excellent customersupport through internal and external client communication channels.

● Develop a deep understanding of Client product offerings and help customers align the right productsto achieve their goals.