Responsibilities

• General Management support across Product Delivery
• Defining and guiding delivery best practices (e.g. change governance) - ensuring consistency in quality and approach
• Driving continuous improvement in methods, technology choices, and skills by challenging, innovating, and evolving the status quo.
• Ensure that project is delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope and project schedule
• Measure performance using appropriate project management tools and techniques
• Report and escalate to management
• Manage the relationship with the client and relevant stakeholders
• Perform risk management to minimize potential risks
• Track project performance, specifically to analyze the successful completion of short and long-term goals

Skills

Must have

• Technical background, ideally with 10+ years of professional IT delivery within Managed Services, IT outsourcing industry, and Consultancy Experience.
• Extensive hands-on experience with a wide variety of different technologies
• Ability to evaluate many solutions against a variety of enterprise situations to establish the best overall strategy
• Solid organizational skills including attention to detail and multitasking skills
• Demonstrate experience in delivering Change Programs and Application Support services
• Experience managing a team of engineers and/or coordinating project implementation among many functional teams
• Skill managing organizational budgets and business cases over multi-year horizons
• Good understanding of Agile delivery frameworks, processes, and practices tools, and why they are important, with a strong understanding of digital product development, usage and application.

The role will also involve a substantial amount of program planning/managing and communication with a wide variety of audiences in a number of formats, summarized below:
• Gather requirements from teams, tailoring content accordingly
• Be a confident self-starter able to quickly investigate and learn unfamiliar processes, subsequently documenting and presenting recommended approaches based upon findings
• Be capable of presenting at senior management level as well as to technical teams
• Manage stakeholder expectations and progress

Nice to have

• Financial domain expertise