- LocationMilan, Europe, Italy
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IndustryCustomer Service
Antal International is a Multinational Headhunting Company with more than 140 offices in 40 countries.
Life Science is a Team specialized in profiles with a Scientific and Engineering background in Manufacturing, Production, Engineering, SCM, Research and Development, Medical, Quality and Technical-Commercial in Pharmaceutical, Pharmaceutical Chemistry, Biotech, Chemical, Cosmetic, Medical, Diagnostic, Plastic Rubber, Food sectors.
The Company
Chemical Multinational Company
The Role
Technical Representative
- Delivers training to customers on the use and application of the company products, equipment and documentation both on-site at the customer’s location and within the training center.
- Conduct demonstrations of products
- Assure technical problem solving to the customers;
- Performs technical scans and audits at designated customers.
- Actively participates together and as peer to allocated sales representative, in key phases of the sales process to prospects
- Proactively prevents and solves problems of a technical nature occurring at existing customers.
- Conducts and/or assists in the testing process as well as in the implementation of new products and technologies.
- Synchronizes own activities with all department using CRM, up-dates the key customers’ databases with valid, accurate and complete information (visit, products, equipment etc.)
- Cooperates with the technical department in handling complex technical issues and claims and in educating customers on solutions.
- Supports product development with prototype selection advice and test market execution.
- Maintains allocated technical company equipment in a safe and proper manner.
- Delivers periodical progress reports, proactively submits information regarding trends within the market and provides recommendations regarding improvements in the approach to the marketplace.
- Assists sales department in the implementation of sales strategies and within key phases of the sales process, giving technical expert knowledge to their prospects.
- Promotes the positive company image and develops long-term relations with customers.
- Advises to the upper management on training types recruits partecipants for the relevant technical courses and gains commitment for customer attendance.
- Gets familiar with all the applicable corporate as well as site policies/procedure with regard to personal conduct/HSE standard and acts in compliance with all their regulations.
Personal Attributes
- Technical diploma (or degree)
- In-depth knowledge of the market and the products
- 3/5 years of relevant experience in paint General Industry or other manufacturing business
- Technical knowledge of coatings in General Industry (preferred) or in other manufacturing Industry
- Native Italian language
- Fluent English (oral and written)
- Good Knowledge of Office (Word, Excel, SAP) systems
- Customer focused
- Strong results orientation
- good communication skills
- Ability to manage multiple deadlines
- International spirit and culturally aware
- Good team worker
- Analytical approach to problem solving
- Ability to understand technical concepts
- willing to travel, overnight stays 4 days a week
- basic knowledge relating to health and safety matters under the current Italian legislation
Location: North Italy
Please send your CV and motivation letter to the role to: [email protected]
Ref: Technical Representative
If not in possession of all the requirements indicate as reference: SELF-CANDIDATION
Applications deemed online will be contacted within 30 days of receipt of the application.
Thanks in advance to all those who want to send us their CV, in case of failure to call, we will consider the professional profile for any future needs.
