THE COMPANY

Multinational chemical company

TECHNICAL SALES REPRESENTATIVE - WOOD

THE ROLE

• Drives sales initiatives by identifying potential commercial opportunities and engaging with prospective clients to promote company products and services.
• Delivers training to customers on the use and application of the company products, equipment and documentation.
• Conduct demonstrations of products and transfers the knowledge on AkzoNobel process as well as on technical problem solving to the customers.
• Performs technical scans and audits at designated customers.
• Actively participates together with Sales Responsible in key phases of the sales process to prospects.
• Proactively prevents and solves problems of a technical nature occurring at existing customers.
• Conducts and/or assists in the testing process as well as in the implementation of new products and technologies.
• Synchronizes own activities with all department using CRM, up-dates the key customers’ databases with valid, accurate and complete information (visit, products, equipment etc.)
• Cooperates with the technical department in handling complex technical issues and claims and in educating customers on solutions.
• Supports product development with prototype selection advice and test market execution.
• Maintains allocated technical company equipment in a safe and proper manner.
• Delivers periodical progress reports, proactively submits information regarding trends within the market and provides recommendations regarding improvements in the approach to the marketplace.
• Promotes the positive company image and develops long-term relations with customers.
• Close cooperation and interaction with all internal functions (Quality, CS, RD&I, etc.).
• Coordinate, follow and technically support assigned customers with priority to the most important.
• Keep customer database (CRM) updated with visit reports and new projects information.
• Regularly and pro-actively inform the Sales Responsible about required sales or technical/marketing support needed for achieving sales targets or solving commercial/technical issues at customers.
• Technically managing new product introduction and phase outs

JOB REQUIREMENTS

• Technical Diploma or Degree

• Ideally 3/5 years of relevant experience in paint Wood (preferred) or other manufacturing business

• Technical knowledge of coatings in Wood Industry (preferred) or in other manufacturing Industry
• Technical knowledge of coatings products
• Fluent in English
• Customer focused
• Strong results orientation
• Good communication skills

LOCATION: North Italy

Please send your CV with a motivation letter to the role to: [email protected]

Ref: TECHNICAL SALES REPRESENTATIVE - WOOD