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Technical Support Engineer
The vacancy has expired
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SalaryAs Per Market StandardsLocationMumbai, IndiaIndustryInformation TechnologyJob Description
Location: Mumbai
Type: Full-time (Permanent)
Mode: Work from Office
Responsibilities:
- Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation.
- Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members.
- Ensures all technical changes are made in accordance with life cycle methodology and risk guidelines.
- Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert.
Skills:
- 2 - 4 years of experience in supporting E-commerce products/applications which uses the MERN stack.
- In depth functional knowledge of applications supported and inter dependencies.
- Should have fintech knowledge and production software support experience.
- Should have experience in basic scripting and coding using JavaScript, JavaScript Browser Inspect
- Good communication and interaction skills needed
Educational Qualification:
- Bachelor’s degree in Computer Science or related fields (B.Sc. in CS or IT, B.E/B.Tech, MCA)
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