Part-Time Customer Service Representative (Temporary)

Office location:
Stockley Park, Uxbridge UB11 (FULLY OFFICE BASED ROLE) 
Candidates must be local to the area.

Are you looking for flexible hours ? Would part time hours suit you? If you have previous back end customer service experience (primarily responding for customer emails) then this could be for you!

MUST HAVE Requirements:

• Previous experience in back office customer service, particularly in email correspondence and responding on Social Media
• Excellent written communication skills.
• Strong empathy and the ability to understand and respond to customers' needs.
• Reliable, punctual, and able to work independently.

Key Responsibilities:

• Respond to customer inquiries via email, webchat, social media with empathy and professionalism.
• Handle customer concerns and complaints effectively, ensuring a positive customer experience.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with the team to improve customer service processes.

Working Hours:

• Part-time, flexible hours

**Why Join?**

• Friendly and supportive team environment.
• Gain valuable customer service experience.
• Flexible working hours to fit your lifestyle.

If you have a knack for writing empathetic and professional emails and are looking for a part-time role that fits your schedule, I would love to hear from you!