Your primary tasks in this position will include:
> Ensuring comprehensive transportation execution in day-to-day operations using our state-of-the-art
transportation management system
> Realizing transportation cost optimization and cost improvement measures to meet customer expectations
> Communicating regularly with customers about transportation status and taking on first level escalations in your
daily work
> Taking on responsibility for the quality and performance of work for 3 to 4 assigned team members; managing
capacity and allocating tasks within the team
> Being the first point of contact for team members handling complex transportation setups and process deviations
as well as for team managing related processes
> Providing onboarding trainings for new colleagues
> Identifying and initiating continuous improvement measures
> Driving the performance of supply chain stakeholders (e.g., carriers, warehouses) through regular performance
reviews

Requirements:

> You have 2+ years of experience in logistics (transportation) and high focus on customer service
> You can quickly prioritize during busy periods while still communicating in a friendly and solution-oriented way
> You are confident in using IT systems and have strong communication skills in Spanish and English (French would
be beneficial)
> You are interested in the field of logistics and enjoy working in a dynamic, virtual and international environment