Company Overview:

The company ignites powerful digital marketing performance for global brands, with an approach rooted in data science and vertical focus through a unique blend of channel management services, strategic consulting expertise and proprietary product offerings.

The enterprise SEO tool ALPS was "Highly Commended" at the Drum Search Awards USA 2018. They were ranked on the Inc. 500 list of fastest growing companies in the US four years in a row.

Through a data science-led approach to client problem-solving, they've created a differentiated suite of product-driven service offerings which deploy to clients, including a search-predictive efficacy platform called ALPS. They have 400+ people strong worldwide, with hubs in Jersey City, Bangalore, Dallas, Chicago, Mexico City, and London. 

Indian location: Belandur, Bangalore

Core responsibilities:

• This role is responsible for the success of project delivery and achieving the goals of client satisfaction, quality and project management effectiveness across the organization

• The person will play the role of a chief problem solver across multiple projects and directly mentor the group of Engagement Managers in India

• Will be responsible for achievement of the organization level metrics and initiatives for Delivery Quality, Resource planning, employee satisfaction, and gross margin of Delivery

• The individual will partner closely with global teams to ensure alignment of delivery objectives with client priorities.

• Digital marketing advisor and coach to Engagement Managers on all aspects of digital channel execution (SEO, Paid Channels, Analytics) and effective program management techniques

• He/she will lead the delivery organization consisting of cross functional teams of digital marketing solutions (SEO, paid search, display, Analytics, etc.) and be responsible for strategic planning for growth of the center and its long term success.

• He/she will lead resource planning, delivery effectiveness plans, delivery monitoring and reporting, risk management, and change management, etc.

• People management responsibility for 20+ managerial resources and overall span of 200+ people organization.

• Partner with HR on driving overall employee engagement, talent acquisition and performance management strategy.

• Partner with Finance on processes around revenue, expense and profitability management.

Key skills required:

• Proven track record of leading large teams and delivery responsibility. Well rounded understanding of all aspects of delivery management.

• Understanding and proficiency articulating, unpacking and improving the customer digital acquisition journey and digital marketing

• Ability to work in a fast paced environment, deal with competing priorities, and bring structure to ambiguity. Ability to collaborate with teams across time-zones.

• At least 13 + years of post MBA experience in marketing, strategy or business consulting roles, a mix is preferred

• 5+ years of experience in a role with significant people management responsibility

• Working knowledge of key digital business practice areas, and familiarity with Search Engine Marketing, Social Media, User Experience and more. Some specialization in SEO or SEM a plus.

• Demonstrated ability to collaborate and work with global teams comprised of multiple cities, cultures and commensurate time zones

• Impeccable organization skills, exceptional communication skills in both written and verbal form

• Autonomous, multi-tasking work style