- LocationEgypt
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IndustryInformation Services
The purpose of the Workplace Administrator role is to ensure the seamless functionality and optimization of the organization's digital workplace environment. This involves administering and maintaining CITRIX and O365 platforms, managing user access and configurations, troubleshooting technical issues, and implementing enhancements to support efficient and secure digital work processes. The position plays a critical role in enhancing user productivity, collaboration, and overall digital workplace performance, aligning technology solutions with I&D goals and objectives.
The Workplace Administrator role is crucial for enhancing user productivity and fostering collaboration. Operating in this capacity demands a deep understanding of the organization's digital infrastructure, adaptability to evolving technologies, and a commitment to establishing an efficient and secure digital workspace. This role provides services across OpCos.
Application management: Manage and administer Office 365 applications, ensuring smooth operation, user access, and compliance with security policies.
Infrastructure oversight: Oversee CITRIX infrastructure, troubleshoot issues, and optimize performance for seamless virtual desktop and application delivery.
Technical support: Provide technical support to end-users for O365 and CITRIX-related queries, issues, and enhancements.
Security & compliance: Implement and enforce security measures within O365 and CITRIX environments, ensuring data protection and compliance with industry standards.
Update & release management: Coordinate and perform timely updates, patches, and releases for O365 and CITRIX components to maintain system integrity and security.
System integration: Collaborate with IT teams to integrate O365 and CITRIX solutions with other systems and applications for seamless workflow integration.