- LocationSaudi Arabia
-
IndustryEngineering & Automotive
JOB SUMMARY
Provide direct supervision of the Fleet Maintenance Operations. Works to ensure efficient and effective process of vehicle and equipment repairs, rapid turnaround of vehicles and equipment, and manages quality assurance and quality control.
- Supervising staff, directing activities, planning
- Coordinating repairs, handling complaints
- Managing resources Acquiring third party clients
- Conferring with supervisors and managers
- Ensuring Safety and Housekeeping standards
WORK CONTACTS
The job holder has regular contact with the following.
|
Persons Contacted |
Frequency |
Nature & Purpose of Contact |
|
Chief Mechanic |
Daily |
Technical & Non-Technical Concerns |
|
Senior Service Advisor |
Daily |
Technical & Non-Technical Concerns |
|
Service Advisor |
Daily |
Non-Technical Concerns |
|
Parts In charge |
Daily |
Parts Related issues |
|
Driver |
Daily |
Parts Related issues |
|
CRM Manager |
Weekly |
Any customer/MOCI complaint handling. |
RESPONSIBILITY FOR ACTIONS OR DECISIONS
Latitude:
Professional activities carried out according to company policies and industry standards - characterized by assignments which have regular, but medium duration targets.
Decision Making:
Procedures are available which clearly state in the most basic of terms the process to be utilized in carrying out the work. All the "what if scenarios" are clearly mapped out and courses of actions clearly identified.
SUPERVISORY RESPONSIBILITY AND WORK DIRCTION:
Service Advisor
Technician
PHYSICAL EFFORT
10% used computer, 90% out with the customers.
WORK ENVIRONMENT
90% spends outside - Visits the customers - Air condition area.
10% spend in the office.
