Managing Partner - Recruitment Franchise Owner

Ghana
OTE in Business Planning (80k - 150k) First 2 years of business operation
Job Information

Partner with Antal International in Ghana

Antal International is a globally respected recruitment network with 30+ years of proven success. We’re expanding in Ghana and looking for ambitious professionals to launch and lead a new office under our internationally recognized brand in virgin markets where Antal does not yet have a presence, this is your chance to pioneer and dominate new territories.

Why Choose Antal?

  • Global Reputation & Expertise
  • Build your business on a foundation of 30+ years of proven methodologies and industry knowledge.
  • Access to Powerful Resources
  • Tap into a database of 60,000+ global clients and 780,000+ qualified candidates.
  • Unmatched Marketing Reach
  • Benefit from exposure to 1.5 annual website visitors and 1.5M LinkedIn followers.
  • Comprehensive Training & Support
  • From onboarding to continuous development, we guide you every step of the way.
  • Advanced Technology
  • Utilize smart tools, including AI-driven solutions, for seamless operations.
  • Global Network
  • Collaborate with recruitment leaders across 130+ countries and access new markets.

Lead with Purpose

This is your opportunity to transform your professional experience into a thriving business. With Antal’s proven systems and tools, you can:

  • Capitalize on your industry expertise and network.
  • Deliver impactful hiring solutions to international clients.
  • Achieve financial independence and long-term success.
  • No prior recruitment experience required, our training and support will empower you from day one.

Who We’re Looking For:

  • Corporate Experience: 5–10+ years in a managerial or specialist role.
  • Entrepreneurial Drive: Full-time commitment to building your business.
  • Relationship Builder: Strong networking and communication skills.
  • Ambition to Grow: A mindset focused on success and development.

Your Path with Antal International

We Provide For You:

  • World-class training in international recruitment.
  • Ongoing operational, marketing, and business support.
  • Network of current owners for business sharing and development internationally
  • Access to digital tools, brand exposure, and global networking events.

You Need To Bring:

  • Industry insight, a strong professional network, and the drive to succeed.

Please note this is not a job opportunity it is a Franchise Business Opportunity

Apply today and start building your future with Antal International!

Apply for this job

Submit your application here.

Apply now
Consultant
Samuel William
Samuel William
Franchise Sales Manager
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Competitive
Full time
Cluster Head – Client Service Delivery & Business Growth (Police Vertical) Experience: 15+ YearsIndustry: IT / Software Products / AnalyticsLocation: Cluster-based role | Extensive travel required Role Overview We are seeking an experienced Cluster Head – Client Service Delivery & Business Growth to lead customer relationships, service delivery, and business growth within the Police & Law Enforcement vertical. The role involves managing strategic customer relationships with senior police officials, leading a team of Service Managers, ensuring high levels of customer satisfaction, resolving critical escalations, and identifying opportunities for cross-selling and account expansion. The ideal candidate will bring strong experience in IT/software product environments, excellent stakeholder management skills, and a proven track record in team leadership, customer success, and commercial growth. Key Responsibilities 1. Customer Relationship & Stakeholder Management Build and maintain strong relationships with senior police and law enforcement officials, including IG, DIG, ADG, and equivalent ranks. Conduct regular customer visits and engagement meetings across the assigned cluster. Serve as the primary point of contact for strategic accounts, ensuring effective communication and long-term relationship development. 2. Product & Domain Expertise Develop a thorough understanding of analytics products, their capabilities, applications, and roadmap. Communicate product value propositions and relevant use cases to senior, non-technical stakeholders. Stay updated on product enhancements and identify opportunities to improve customer adoption. 3. Team Leadership & Performance Management Lead, mentor, and manage a team of Service Managers responsible for customer servicing and account management. Establish performance goals, monitor team outcomes, and ensure accountability. Conduct regular performance reviews, provide constructive feedback, and implement individual development plans. Identify capability gaps and drive team development initiatives. 4. Business Growth & Customer Success Drive cross-selling and upselling opportunities across existing customer accounts. Identify opportunities for additional product adoption and account expansion. Monitor customer satisfaction, product usage, and account health to strengthen customer retention. Ensure consistent service quality and achievement of cluster-level customer satisfaction (CSAT) targets. 5. Escalation & Service Delivery Management Act as the final escalation point for critical customer issues across the cluster. Coordinate with internal product, technical support, and delivery teams to ensure timely issue resolution. Identify root causes of recurring issues and implement corrective measures to improve service delivery and first-time resolution. Key Result Areas (KRAs) Customer Engagement: Regular engagement with senior police and law enforcement stakeholders. Team Performance: Achievement of team targets, completion of performance reviews, and execution of development plans. Business Growth: Achievement of cross-selling, upselling, and account expansion targets. Customer Satisfaction: Improvement and maintenance of cluster-level CSAT scores. Escalation Management: Timely resolution of escalations and improved closure rates. Service Delivery Excellence: Consistent service quality and proactive account management. Required Skills & Qualifications 15+ years of relevant experience in service management, customer success, client relationship management, or service delivery within IT/software product organisations. Strong understanding of analytics-based software products and their applications. Demonstrated experience engaging with senior government and police officials, preferably at IG, DIG, ADG, or equivalent levels. Proven experience leading teams, managing performance, and developing service management professionals. Strong commercial acumen with experience driving cross-selling, upselling, and account growth. Excellent stakeholder management, communication, and negotiation skills. Strong problem-solving capabilities and experience handling critical customer escalations. Willingness to travel extensively within the assigned cluster. Ideal Candidate Profile: A senior professional from an IT/software product organisation with experience in the Police & Law Enforcement ecosystem, strong government stakeholder relationships, and the ability to combine service delivery leadership with customer retention and business growth.