After-Sales AssistantSalary: £30,000 per annumHours: Monday to Friday, 9:00am – 5:00pmLocation: Office-BasedReporting To: Operations ManagerAbout the RoleMy client is seeking a proactive and customer-focused After-Sales Assistant to join their growing team. This is an excellent opportunity for someone with a plumbing / technical background and strong problem-solving skills who enjoys working closely with customers to deliver exceptional after-sales support.As the primary point of contact for customers following product installation and delivery, you will play a key role in ensuring customer satisfaction, resolving technical issues, coordinating service activities, and supporting the ongoing performance of our products.Key ResponsibilitiesCustomer Support & Service Management Act as the main point of contact for customers following product delivery. Manage service requests, customer enquiries, complaints, and technical support queries via telephone and email. Ensure customer issues are resolved efficiently and professionally. Build and maintain positive customer relationships to support long-term customer satisfaction and retention. Technical Support & Troubleshooting Diagnose and resolve mechanical, electrical, or software-related product issues. Provide remote technical assistance and troubleshooting support. Advise customers on product operation, maintenance, and best practices. Spare Parts & Service Coordination Liaise with warehouse and internal teams to arrange replacement parts and service requirements. Maintain accurate records relating to spare parts, service activities, and customer interactions. Documentation & Reporting Process and input service orders onto the ERP system, ensuring customer sales and purchase order information is accurately recorded. Produce service performance reports and assist with root cause analysis investigations. Identify recurring issues and trends to support continuous improvement initiatives. What We're Looking ForTechnical Knowledge Plumbing experience or knowledge is highly desirable. Understanding of Root Cause Analysis (RCA). Ability to read and interpret technical drawings. Awareness of relevant safety standards and procedures. Experience & Qualifications 2–5 years' experience in an after-sales, service engineering, technical support, or similar role. Previous experience in a customer-facing technical environment is preferred. Key Skills Strong diagnostic and troubleshooting abilities. Excellent verbal and written communication skills. Customer-focused approach with a commitment to delivering outstanding service. Strong organisational and time-management skills. Ability to prepare clear technical reports and documentation. Flexibility to travel to customer sites when required. Performance MeasuresSuccess in this role will be measured against: Service response times First-time fix rates Customer satisfaction scores

Our clients, a well-established UAE-based financial services and investment organization specializing in capital markets, trading, and investment solutions. Position: Company Secretary / Compliance OfficerLocation: DubaiReports To: Managing Director/Compliance HeadSalary Range: 8000 AED to 13000 AED Key responsibilities: Manage the opening of trading accounts with brokers. Draft and submit legal responses and correspondence to regulators and government authorities. Support legal, compliance, and corporate governance functions, particularly in relation to capital markets and investment activities. Maintain and update AML/KYC policies and oversee client onboarding, due diligence, and screening processes. Ensure compliance with UAE regulatory requirements, including AML, KYC, and corporate governance obligations. Coordinate regulatory inspections, AML audits, and compliance reviews. Facilitate client onboarding into investment funds and act as a liaison between clients and compliance teams. Organize Board and shareholder meetings, prepare minutes and resolutions, and maintain statutory records. Manage corporate filings, renewals, and compliance requirements through platforms such as DMCC and SHAMS. Maintain legal and corporate documentation, including contracts, agreements, and corporate records. Monitor regulatory developments and provide guidance on legal and compliance matters. Perform ad hoc corporate, legal, compliance, and operational duties, including company incorporations and account openings. Education and Qualifications:Bachelor’s degree in Law, Business Administration, or a related field.A Master's degree or certifications in Company Secretaryship. Key Skills:Legal knowledgeCommunication and Interpersonal skillsOrganizational skills

E-Commerce Manager Hayes, West London (4 days office / Friday work from home)Salary £64,000 + 5% Bonus + Excellent Benefits We are looking for an experienced and commercially focused E-Commerce Manager to join a growing omni-channel retail business with ambitious growth plans over the next five years. This is an exciting opportunity for a driven digital professional to take ownership of e-commerce growth strategies, lead performance optimisation initiatives, and help shape the future of a premium consumer brand within a fast-paced environment. The successful candidate will play a key role in driving profitable online sales, improving customer engagement, enhancing digital performance, and identifying new marketplace opportunities.About You Proven experience in an E-Commerce Manager (at least 10 years) CMS Experience (ideally Salesforce) Strong background in website management and online trading Experience managing performance marketing campaigns with a focus on ROAS and sales growth Commercially minded with strong analytical skills Excellent attention to detail and organisational skills Confident communicator with the ability to work cross-functionally Self-motivated, proactive and able to bring fresh ideas to the business Experience working with third-party marketplaces would be advantageous Comfortable working within a fast-paced, evolving environment Key Responsibilities Develop, plan and execute the annual promotional calendar and e-commerce sales strategy Identify and deliver new online growth opportunities alongside the senior commercial leadership team Work closely with marketing teams and external agencies to maximise ROAS, traffic, and conversion performance Support and improve day-to-day e-commerce operations Oversee product listings, ensuring accuracy across pricing, descriptions, imagery and product data Develop strategies to improve conversion rates and average order value (AOV) Manage digital integrations, product feeds and promotional activity across third-party websites and marketplaces Analyse website and campaign performance using Google Analytics and other reporting tools Create clear reporting dashboards and communicate campaign performance to key stakeholders Support email marketing and social media activity Review customer journeys and touchpoints across departments to improve overall customer experience Build strong working relationships with internal teams, agencies and suppliers Stay up to date with digital trends, competitor activity and emerging marketplace opportunities What’s on Offer £64,000 salary 5% performance-related bonus Hybrid working (4 days office / Fridays from home) 25 days holiday Private medical insurance Pension contribution Life insurance Ongoing training and career development Team events and initiatives This is a fantastic opportunity to join a highly successful business with ambitious growth plans and a strong focus on innovation, digital performance and customer experience.

Per nostro cliente, nota realtà produttiva multinazionale, siamo alla ricerca di una figura da inserire nel Team Finance: PRODUCT COST CONTROLLER Attività previste dal ruolo: A riporto del Operations Controlling Manager, la figura del Product Cost Controller si occuperà dell’attività di monitoraggio e definizione del costo del prodotto, implementando le linee guida definite dal modello di controllo del Gruppo, a supporto dei principali progetti R&D aziendali. Sarà incaricato, quindi, di verificare lo scostamento con i target elaborati nel processo di ricerca e sviluppo e nella consuntivazione delle commesse, proponendo piani di azione nelle attività di riduzione costo. Nello specifico, si occuperà di: - elaborare il Costo del Prodotto all'interno del Processo Sviluppo Nuovi Prodotti; - analizzare e supervisionare l'andamento del Costo del Prodotto all'interno del processo sviluppo nuovi prodotti; - elaborare il Reporting della Business Unit relativo alle ore di ricerca e sviluppo; - contribuire alle chiusure economiche mensili con il calcolo dei magazzini. Il tuo profilo: - titolo di studio ad indirizzo tecnico / economico, preferibilmente in ingegneria gestionale o in economia - esperienza di circa 2 anni nel settore manufatturiero nella funzione di controllo di gestione (più che preferibile costo prodotto) - livello B2 di lingua inglese o superiore - conoscenza del pacchetto Office in particolare di Excel

Personal Assistant - Office based in Ruislip 5 days. About the Role We are seeking a highly organised and proactive Personal Assistant to provide comprehensive support to senior leadership within a successful privately owned business. This is a varied and fast-paced role that requires excellent organisational skills, discretion, and the ability to manage a broad range of administrative, operational, and personal support responsibilities. The successful candidate will play a key role in ensuring the smooth running of day-to-day activities, acting as a trusted point of contact and supporting multiple projects across the organisation. Key Responsibilities Organisation & Time Management Manage complex diaries, appointments, and schedules. Coordinate and prioritise multiple tasks and deadlines. Track key dates, meetings, actions, and deliverables. Anticipate requirements and proactively resolve issues. Business & Operational Support Prepare meeting agendas, minutes, and action trackers. Conduct research and compile information to support decision-making. Assist with project coordination and administrative tasks across various business functions. Liaise with external stakeholders, suppliers, consultants, and professional advisers. Administrative Support Organise travel arrangements, accommodation, and transport. Prepare and maintain documents, reports, presentations, and filing systems. Manage incoming correspondence, calls, and emails professionally. Support the efficient operation of office facilities and administrative processes. Personal Assistance Provide support with personal administration and appointments. Assist with the management and reconciliation of expenses, invoices, and related documentation. Undertake ad hoc tasks and errands as required. Handle sensitive information with the utmost confidentiality. Communication & Relationship Management Act as a key point of contact on behalf of senior leadership. Build and maintain strong relationships with internal and external stakeholders. Communicate effectively and professionally at all levels. About You You will be a highly organised and adaptable professional who thrives in a busy environment and enjoys managing a varied workload. Skills & Experience Previous experience as a Personal Assistant / Executive Assistant Exceptional organisational skills and attention to detail. Strong verbal and written communication skills. Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Ability to manage confidential and sensitive information with discretion. Flexible, proactive, and capable of working independently. Degree educated is advantageous but not essential. What’s on Offer? A diverse and rewarding role supporting senior leadership. Exposure to a broad range of business activities and projects. A professional and collaborative working environment. Opportunities to develop your skills and make a meaningful contribution to the organisation. If you are a motivated, resourceful, and dependable individual looking for a varied Personal Assistant role, we would be delighted to hear from you.

Chief Executive Officer / Business Head – Biologics (CXO Level) Role Overview The CXO-level leader will drive the organization's next phase of growth by leading innovation, commercialization, operational excellence, and global expansion initiatives. This role requires a seasoned executive with deep scientific expertise, strong techno-commercial acumen, and a proven track record of building and scaling global biopharmaceutical businesses. Key Responsibilities Strategic Leadership Define and execute long-term business strategies for the development, manufacturing, and commercialization of biologics, with a strong focus on Monoclonal Antibodies (mAbs). Develop and implement growth strategies aligned with organizational objectives and evolving global market dynamics. Techno-Commercial Leadership Bridge scientific innovation with commercial opportunities to ensure sustainable growth, competitive positioning, scalability, and profitability. Drive business development initiatives, strategic collaborations, licensing opportunities, and portfolio expansion. Research & Development Oversight Provide strategic direction to R&D teams in the development of novel monoclonal antibodies, biosimilars, and next-generation biologics. Foster a culture of innovation, scientific excellence, and accelerated product development. Global Business Expansion Lead international business expansion through strategic partnerships, regulatory approvals, and market access initiatives across key global markets. Establish and strengthen relationships with global stakeholders, including pharmaceutical partners, regulators, investors, and strategic collaborators. Operational Excellence Ensure best-in-class manufacturing practices, operational efficiency, quality standards, and supply chain resilience. Drive continuous improvement initiatives across development and manufacturing operations while maintaining global compliance standards. Risk Management & Compliance Anticipate industry trends, competitive risks, intellectual property challenges, and regulatory developments. Ensure adherence to global regulatory standards and compliance frameworks. Qualifications & Experience Educational Qualifications Advanced degree (PhD/Master's) in Biotechnology, Biopharmaceuticals, Life Sciences, or related disciplines. MBA or additional business qualifications with a strong scientific orientation will be an added advantage. Professional Experience 25+ years of experience within the biopharmaceutical industry. Minimum 10 years of leadership experience within biologics and biopharmaceutical organizations. Demonstrated experience in biosimilars and next-generation biologics will be considered an added advantage. Proven experience in scaling businesses, building strategic partnerships, and driving global commercialization initiatives.

Job Introduction The Director of Revenue is responsible for leading the strategic revenue management function across with the property. This role drives profitable revenue growth by developing and executing pricing, inventory, forecasting, and distribution strategies that maximize hotel performance while preserving the positioning of both luxury brands. Working closely with the General Managers, Sales, Marketing, Finance, and Operations teams, the Director of Revenue leverages market intelligence, competitive analysis, and data-driven insights to optimize occupancy, Average Daily Rate (ADR), Revenue per Available Room (RevPAR), and overall profitability. The role requires exceptional commercial acumen, analytical expertise, and leadership to align revenue strategies with Marriott International's commercial objectives and luxury hospitality standards. Role Summary The Director of Revenue serves as the strategic leader for revenue optimization across the two luxury properties, ensuring effective management of pricing, inventory, forecasting, and distribution channels. The position is responsible for identifying revenue opportunities, enhancing commercial performance, and delivering sustainable financial results through innovative revenue management practices and cross-functional collaboration. Key Roles & Responsibilities Develop and implement comprehensive revenue management strategies to maximize room revenue, profitability, and market share. Analyze historical trends, demand patterns, market dynamics, and competitor performance to establish optimal pricing strategies. Manage daily inventory controls, rate availability, restrictions, and distribution across all sales channels. Produce accurate demand forecasts, occupancy projections, ADR, RevPAR, and revenue reports to support business planning. Monitor booking pace, market conditions, and customer segmentation to identify revenue opportunities and mitigate risks. Collaborate with Sales, Marketing, Reservations, Finance, and Operations teams to align commercial initiatives with revenue objectives. Lead revenue strategy meetings and provide recommendations based on business intelligence, market insights, and performance analytics. Optimize channel mix and distribution strategies to improve profitability while maintaining brand integrity. Evaluate promotional campaigns, corporate agreements, wholesale business, and transient demand to ensure optimal revenue contribution. Ensure effective utilization of Marriott revenue management systems, reporting tools, and business intelligence platforms. Monitor key performance indicators (KPIs) including RevPAR Index (RGI), ADR Index, Occupancy Index, and market penetration. Develop annual revenue budgets, forecasts, and long-range commercial strategies in partnership with executive leadership. Coach and mentor revenue management team members while fostering a culture of analytical excellence and continuous improvement. Ensure compliance with Marriott International revenue management standards, policies, and commercial best practices. Support strategic decision-making through regular financial analysis, scenario planning, and executive reporting.

What will you do?The Brand Manager is responsible for developing and executing comprehensive marketing strategies for our product portfolio, driving market growth, and ensuring all initiatives align with strict regulatory guidelines. This role requires a strategic thinker with a strong product background, excellent communication skills, and a proven ability to collaborate cross-functionally to achieve business objectives. Strategic Planning & Execution• Develop and implement annual and long-term strategic marketing plans, including market segmentation, targeting, and positioning for new and existing brands.• Lead the planning and execution of Go-to-Market (GTM) strategies for new product launches, collaborating with Medical, Regulatory, and Sales teams.• Conduct continuous market research, competitive analysis, and customer needs assessments to identify trends, opportunities, and threats. Product & Portfolio Management• Act as the market expert for assigned products, understanding molecule(s) specifications, clinical applications, and unique selling propositions (USPs).• Develop core marketing materials, including brochures, presentations, digital content, case studies, and training materials for the sales team and Key Opinion Leaders (KOLs).• You will be responsible for sales planning and review by gathering feedback from Regional/Country Managers, devising country-specific strategies, and incorporating country needs into the product plan to enhance overall performance.• Work with Clinical and Medical Affairs to generate and communicate clinical evidence supporting product claims and value propositions. Sales & Channel Support• Coordinate with the sales team to ensure marketing efforts align with regional/country sales goals and provide adequate support for brand/portfolio growth and customer engagement.• Monitor product performance, analyse sales data, and track Key Performance Indicators (KPIs) to evaluate the effectiveness of marketing campaigns and adjust strategies as needed.• Manage relationships with Key Opinion Leaders (KOLs) and participate in major industry conferences, trade shows, and clinical events. Regulatory & Compliance• Crucially, ensure all marketing collateral, promotional activities, and digital content strictly comply regulations, industry guidelines and company policies.• Liaise with the Regulatory Affairs and Legal teams to obtain necessary approvals for all public-facing materialsFinancial Management• Develop and manage the annual marketing budget, ensuring optimal resource allocation Educational Qualification: • A graduate degree in any Science stream, with a preferred Master’s in Marketing, Communication, or an MBA Experience and Skills: • 8 – 10 years of experience in Product Management in pharmaceutical

Per conto di una azienda di produzione di Alimenti e Bevande nel territorio di Parma (Greci Alimentari) stiamo cercando una figura come addetto al controllo qualità laboratorio centrale. La risorsa inserita in organico svolgerà: Analisi Merceologica sulle Materie prime e prodotti finiti: · Nell’ esecuzione delle analisi merceologiche occorre avere una basilare conoscenza delle metodiche analitiche necessarie per la misurazione dei parametri chimico – fisici (Ph, Sale, Attività dell’acqua, Umidità, Viscosità); · Gestione delle apparecchiature di Laboratorio e pianificazione delle attività di manutenzione e taratura; · Gestione dei rapporti con Laboratori d’ analisi accreditati per le determinazioni analitiche più complesse (Multirisiduali, Metalli Pesanti, Cloriti e Clorati); · Conoscenza specifica dei fondamenti di Microbiologia degli Alimenti utili per capire le dinamiche di stabilizzazione dei prodotti al calore ed attraverso la riduzione dell’Acqua libera (AW) o capacità dimostrata nella preparazione di terreni di coltura, inoculi e semine, conta microbica su piastra; · Conoscenza delle tecnologie alimentari (mild technology) necessarie per produzione di Conserve e Semiconserve a base Pomodoro e Vegetali. Gestione delle non conformità: · Gestione sul Sistema informatico Integrato dei dati analitici, risultanza del controllo sulle materie prime e Prodotti finiti; · Gestione Informatica delle Non Conformità (NC) con Blocco e Sblocco delle referenze e destinazione d’uso (Reso al fornitore, accettazione in deroga, disponibilità alla vendita); · Supervisione agli Operatori per il rispetto delle Buone pratiche di lavorazione (GMP) e di buona condotta igienico – sanitario (tamponi a contatto e superficiali) sulle linee di produzione. Gestione Customer Service · Attività Quotidiana di gestione della segnalazione da parte dei clienti, tramite la forza vendita, con analisi dei reclami e non conformità sul prodotto; · Elaborazione statistica di Report Periodici (NC/prodotto commercializzato).

Hiring: Social Community Manager (Gaming & Entertainment) Contract 6-12 months Location London Are you the person who always knows the latest meme before everyone else? Do you live on TikTok, X, Instagram, Reddit, and Discord? Are you passionate about gaming, internet culture, and creating content that people actually want to engage with? We're looking for a Social Community Manager to lead reactive social and cultural content for two of the world's most iconic gaming brands. You'll be the driving force behind identifying trends, spotting cultural moments, and turning them into engaging, on-brand content alongside a talented team of copywriters and content creators. If you thrive in fast-paced environments and know exactly when to jump on a trend—and when to let it pass—we'd love to hear from you. What You'll Do Monitor TikTok, X, Instagram, Reddit, and other platforms for emerging trends, memes, and cultural conversations. Identify reactive content opportunities and collaborate with creative teams to bring ideas to life quickly. Make editorial decisions on timing, tone, and brand voice. Work closely with stakeholders to keep approvals moving efficiently. Help drive engagement, community growth, and cultural relevance across social channels. What We're Looking For 4-5 years of experience in social media, community management, editorial, or cultural content. Deep understanding of internet culture, trends, and platform-native content. Strong editorial judgment and excellent collaboration skills. Experience creating or managing engaging social content across video, image, and text formats. A portfolio showcasing impactful social campaigns or culturally relevant content. Nice to Have Passion for gaming and entertainment. Experience with social listening and community management tools. If you're someone who lives online, loves gaming culture, and enjoys creating content that sparks conversations, we'd love to hear from you.