Sales Account Manager - IT Infrastructure & Cyber Security

Dubai, United Arab Emirates
Upto AED 18,000 + Commissions + Travel Allowance + Self Benefits
Full time
Job Information

Our client is a growing IT Infrastructure Solutions firm offering end-to-end IT services. The company connects customers with innovative and advanced technologies and designs solutions that enable businesses to collaborate efficiently and achieve measurable business outcomes.

Our client works with leading global technology OEMs and technology partners across networking, cybersecurity, cloud, data center, collaboration, and infrastructure solutions.

Key Solution Areas

  1. IT Infrastructure Services
  2. Security & Managed IT Services
  3. Collaboration
  4. Performance Optimization
  5. Data Center Solutions

Key Responsibilities

  • Client Relationship Management: Build and maintain strong relationships with new and existing clients, understand their business needs, provide exceptional service, and ensure client satisfaction. A substantial amount of time will be spent on client engagement and consultative selling, while coordinating with internal teams to ensure customer requirements are addressed.
  • Sales & Business Development: Identify and pursue new business opportunities within the assigned territory or market segment. Conduct market research, identify potential clients, understand their requirements, and develop customized sales strategies to promote our client's solutions.
  • Client Engagement: Build professional relationships with C-level executives and key decision-makers within targeted organizations. Work closely with internal teams to address client requirements, resolve issues, support projects, and provide client training where required.
  • Product Knowledge & Expertise: Develop a strong understanding of IT infrastructure solutions, including their features, benefits, and applications. Stay updated on industry trends, emerging technologies, risks, and advancements to effectively communicate the value proposition to clients and prospects.
  • Work closely with the inside sales team to coordinate sales activities, including targeted mailings, telemarketing, order processing, marketing events, and other business development initiatives.
  • Build, develop, and maintain strong client and OEM/technology partner relationships.
  • Drive solution penetration within existing accounts through customer education, account monitoring, portfolio reporting, and ownership of issue resolution.

Skill Set

  • Minimum 5+ years of experience working with technology OEMs / IT infrastructure solutions.
  • Any Graduate.
  • Strong experience in corporate and B2B sales, with the ability to manage large enterprises and end customers.
  • Strong account management skills with experience in solution selling and consultative sales.
  • Excellent presentation skills, including PowerPoint.
  • Experience managing the full sales lifecycle, from initial prospecting and engagement through solution development, negotiation, closing, and account development.
  • Proven track record of selling complex technology solutions, including hardware, software, and professional services, to large enterprise customers.
  • Good understanding of networking, communications, storage, virtualization, and IT infrastructure.
  • Experience in consultative solution selling, preferably with an OEM/technology partner ecosystem and a services-led approach.
  • Strong account planning capabilities, with the ability to engage stakeholders at multiple levels within customer organizations.
  • Ability to manage and develop technology partner/OEM relationships.
  • Excellent communication, presentation, organizational, and negotiation skills.
  • Strong opportunity execution and sales pipeline management capabilities.

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Consultant
Salauddin Nizamuddin
Salauddin Nizamuddin
Recruitment Consultant
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