Engineering - Mechanical & IndustrialEngineering - Electrical & Electronics
21 Jul
Senior Services Engineer & Project Manager
We are seeking an experienced Senior Services Engineer & Project Manager to lead the technical delivery, project execution, maintenance, and continuous improvement of advanced mining technology and Proximity Awareness Systems (PAS) at a large-scale mining operation in Mongolia.
This role combines senior technical leadership, project management, field service delivery, and customer relationship management. The successful candidate will lead installation, commissioning, testing, troubleshooting, maintenance, system upgrades, and technical support activities, while coordinating multidisciplinary teams, contractors, OEMs, and customer stakeholders.
A key part of the role will be developing local technical capability through the training, mentoring, and certification of Mongolian technicians and customer personnel, as well as supporting the long-term localization of the service function.
Key Responsibilities
Lead installation, commissioning, Site Acceptance Testing (SAT), maintenance, troubleshooting, and deployment activities.
Provide advanced technical support across hardware, software, RF, networking, and vehicle-based systems.
Manage onsite project execution, schedules, resources, risks, changes, and customer deliverables.
Coordinate activities between customer stakeholders, contractors, OEMs, and technical teams.
Lead customer meetings, operational reviews, planning sessions, and project governance activities.
Develop and implement localization, training, and technical capability-building plans.
Ensure compliance with safety requirements, contractual obligations, and SLA commitments.
Identify opportunities to improve system reliability, service delivery, and operational performance.
Requirements
Degree or diploma in Electrical Engineering, Electronics, Mechatronics, Automation, Industrial Technology, or a related discipline.
Minimum 5 years of experience in mining technology, automation, industrial control systems, fleet management, safety systems, or related technical environments.
Experience in mining, heavy industry, mobile equipment, or remote industrial operations.
Experience in project management, commissioning, technical service delivery, or leading multidisciplinary teams.
Experience with networking, wireless/RF communications, safety-critical systems, or mining technology is highly desirable.
PMP, PRINCE2, or equivalent project management certification would be an advantage.
Professional proficiency in English and native or fluent Mongolian.
Willingness to work on a 14/14 or 28/28 FIFO rotation and travel to site when required.
This is an excellent opportunity for a technically strong professional with experience in mining technology, automation, digital mining, fleet management, safety systems, or industrial technical services to take on a senior technical and project leadership role supporting a major mining operation in Mongolia.