Banking & Investment
6 Sept
QA/QC Manager – Ghana
Accra, United Kingdom
GHS 400K - GHS 550K
Job Title: QA/QC Manager – Ghana
Industry: Construction / Civil Engineering & Infrastructure
Location: Ghana, with extensive travel to project sites and operational facilities
Salary: GHS 400,000 – GHS 550,000 gross per annum, depending on experience
Role Overview
Our client, a well-established construction and infrastructure company in Ghana, is seeking an experienced Corporate QA/QC Manager to lead its company-wide quality function.
The successful candidate will provide independent quality assurance across multiple projects and operating facilities, ensuring that construction activities, quarries, laboratories, asphalt plants, concrete batching plants, materials, processes and final deliverables comply with contractual, statutory and corporate quality requirements.
This is a senior, multi-project role requiring a strong combination of construction quality leadership, ISO 9001 expertise, technical QA/QC capability and operational experience across major civil engineering and infrastructure projects.
The position is based in Ghana and requires regular travel to project sites and operational facilities.
Key Responsibilities
Corporate Quality Leadership & Governance
Lead the company-wide QA/QC function and provide functional leadership to project-based quality teams.
Develop and implement corporate quality strategy, policies, objectives and annual improvement plans.
Maintain and continuously improve the corporate Quality Management System in accordance with ISO 9001, contractual requirements and applicable legislation.
Establish consistent quality standards and procedures across road, building, civil engineering and infrastructure projects.
Promote a culture of prevention, accountability, continual improvement and “right first time” delivery.
Project Quality Planning & Mobilisation
Review contractual specifications, employer requirements and applicable technical standards during project mobilisation.
Review and approve Project Quality Plans, Inspection and Test Plans (ITPs), Method Statements, testing schedules and handover plans.
Define project-specific QA/QC organisation, staffing, laboratory and external testing requirements.
Conduct quality mobilisation reviews before construction activities commence.
Provide additional oversight to technically complex or higher-risk projects.
Quality Assurance, Auditing & Compliance
Establish and manage the corporate quality audit programme.
Conduct scheduled and risk-based audits across projects, laboratories, quarries, crushing plants, asphalt plants, concrete batching plants, workshops, suppliers and subcontractors.
Monitor compliance with the QMS, Project Quality Plans, ITPs, approved Method Statements, drawings and specifications.
Coordinate ISO certification, surveillance and recertification audits.
Ensure audit findings and corrective/preventive actions are properly tracked and closed.
Technical QA/QC Oversight
Oversee inspection and testing activities across multiple projects.
Review concrete and asphalt mix designs, quarry and aggregate controls, laboratory procedures and material-testing regimes.
Ensure materials are approved, traceable and supported by appropriate certificates and test results.
Provide quality oversight covering earthworks, aggregates, asphalt, concrete, reinforcement, structural steel, roadworks, drainage, finishes and MEP installations.
Support technical investigations into significant defects, test failures and workmanship issues.
Ensure testing and inspection equipment is appropriately calibrated, certified and controlled.
Non-Conformance & Corrective Action Management
Manage the corporate NCR process and monitor significant, recurring and overdue non-conformities.
Lead or support root-cause investigations into major quality failures and recurring defects.
Ensure sustainable corrective and preventive actions are implemented across relevant projects.
Monitor NCR ageing, closure performance, rework costs and recurring quality trends.
Escalate material quality risks affecting structural integrity, contractual compliance, programme delivery or reputation.
Laboratories, Quarries & Production Facilities
Establish quality requirements for laboratories, quarries, crushing plants, asphalt plants, concrete batching plants and field-testing facilities.
Audit production processes, material controls, sampling, testing, stockpiling and traceability.
Review equipment, calibration, staffing and production-quality controls.
Coordinate independent verification and third-party testing where required.
Suppliers & Subcontractors
Establish QA/QC criteria for supplier and subcontractor prequalification and performance assessment.
Assess the technical and quality capabilities of critical suppliers and subcontractors.
Review supplier quality plans, certificates, manufacturing procedures and inspection arrangements.
Coordinate source inspections and Factory Acceptance Tests where applicable.
Recommend appropriate action where suppliers or subcontractors demonstrate persistent quality failures.
Quality Performance & Continuous Improvement
Establish corporate quality KPIs, dashboards and management reporting.
Monitor NCRs, rework costs, test failures, inspection performance, audit findings, material rejection rates, client observations and handover performance.
Quantify and report the cost of poor quality, including rework, rejected materials, retesting, delays and quality-related back-charges.
Capture lessons learned and standardise successful procedures, ITPs, checklists and technical controls across projects.
Promote digital quality management, electronic inspections, traceability and performance dashboards.
Client & Stakeholder Management
Represent the organisation on senior-level quality matters with clients, consultants and other stakeholders.
Support project leadership during major client meetings, audits, technical reviews and dispute-resolution processes.
Coordinate responses to significant client quality complaints and consultant observations.
Maintain effective relationships with certification bodies, accredited laboratories, regulators and specialist inspection agencies.
Project Handover & Close-Out
Establish standards for snagging, commissioning, as-built documentation, test packs, warranties, O&M manuals and final quality dossiers.
Monitor progressive preparation of handover documentation throughout project execution.
Support final inspections and closure of outstanding quality matters.
Conduct post-project quality reviews and incorporate lessons learned into future projects.
Qualifications & Experience
Bachelor’s degree in Civil Engineering, Structural Engineering, Construction Management or a related engineering discipline.
Master’s degree in Engineering, Construction Management or Quality Management would be advantageous.
ISO 9001 Lead Auditor or Internal Auditor certification is highly desirable.
Professional engineering or quality-management membership would be an advantage.
Minimum 10–15 years’ relevant construction experience, including at least 5 years in a senior QA/QC management role.
Demonstrable experience managing quality systems across multiple road, building, civil engineering and/or heavy infrastructure projects.
Practical exposure to quarries, aggregates, asphalt and concrete production.
Strong experience across concrete structures, earthworks, quarry materials, asphalt, structural steel, roadworks, drainage, finishes and MEP quality controls.
Proven experience with ISO 9001 implementation, internal and external audits, NCR management and project handover.
Experience working with international consultants, clients and contractual standards would be highly advantageous.
Key Skills & Competencies
Strong leadership and multi-project QA/QC management capability.
Thorough knowledge of ISO 9001 and construction quality-management principles.
Strong understanding of international and local construction standards, codes and specifications.
Excellent auditing, technical writing, investigation and root-cause analysis skills.
Ability to translate contractual and technical requirements into practical site quality controls.
Strong understanding of inspection, testing, technical submittals, commissioning and handover.
Ability to identify systemic quality risks and implement sustainable corrective measures.
Strong stakeholder management, negotiation and problem-solving skills.
High professional integrity and the independence to challenge non-compliant practices.
Strong commercial awareness, including understanding of the cost and programme implications of poor quality.
Advanced written and spoken business English.
Proficiency in Microsoft Office and digital quality/document-control systems.
Willingness to travel regularly across project sites and operational facilities.
Ideal Candidate Profile
The ideal candidate will be a senior construction QA/QC professional who has operated above the level of an individual project, with responsibility for establishing and governing quality systems across several concurrent projects or business units.
Particularly relevant backgrounds will include major roads, highways, civil infrastructure, buildings and heavy construction, combined with hands-on knowledge of quarries, aggregates, asphalt, concrete and materials testing.
Candidates should demonstrate both strong technical credibility and the ability to influence project managers, engineers, consultants, suppliers, subcontractors and senior management while maintaining independent quality standards under programme and commercial pressure.