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Engineering - Mechanical & IndustrialFull time
Agricultural Machinery Service Manager
Australia
Full time
Location: Melbourne, VIC Antal International is recruiting an Agricultural Service Manager for an international machinery manufacturer developing its Australian after-sales operations. This opportunity suits an experienced agricultural machinery service professional who enjoys coordinating technical work, supporting technicians and building strong customer relationships. The role You will coordinate agricultural machinery servicing, repairs and technical support, helping improve equipment reliability and reduce customer downtime. Working with customers, technicians, parts teams and technical specialists, you will support the delivery of effective workshop and field-service activities. Key responsibilities Plan and prioritise servicing, repairs and customer support requests. Coordinate workshop and field-service activities according to customer needs and available resources. Support technicians with mechanical, hydraulic and electrical fault diagnosis, escalating complex issues when required. Keep customers informed of repair progress and equipment availability. Coordinate parts requirements with parts and logistics colleagues. Maintain accurate service records and support warranty claim processing. Monitor repair turnaround, service quality and recurring faults. Promote safe working practices and adherence to manufacturer procedures. Identify technical training needs and support technician development. Work with sales colleagues on machinery handovers and after-sales support. Recommend improvements to service processes and customer experience. About you Relevant experience servicing agricultural machinery, ideally within a manufacturer, dealership or distributor. Experience coordinating technicians, workshop operations or field-service activities. A relevant mechanical trade qualification or equivalent technical background. Strong understanding of mechanical, hydraulic and electrical troubleshooting. Confidence managing customer expectations and competing service priorities. Familiarity with service documentation, parts coordination and warranty processes. Strong communication, organisation and problem-solving skills. A suitable driving licence and willingness to undertake customer visits. The opportunity A Melbourne-based role with an international machinery manufacturer. The opportunity to contribute to the development of local agricultural after-sales support. Collaboration with sales, parts and technical teams. Remuneration and benefits discussed during the recruitment process. Apply Please submit your CV highlighting your agricultural machinery experience, service coordination responsibilities and relevant technical qualifications.
Retail & E-CommerceFull time
ESTILISTA DE MODA - Madrid
Madrid, Spain
salario fijo + variable
Full time
Desde Antal International estamos buscando un/a Estilista de Moda para incorporarse a una importante compañía del sector retail premium de moda, con disponibilidad para desplazarse geográficamente según las necesidades del negocio. Buscamos un perfil con experiencia en el ámbito editorial de moda, procedente de revistas especializadas, publicaciones de tendencias o medios de referencia del sector, con una sólida sensibilidad estética y conocimiento de las últimas tendencias. La persona seleccionada combinará su visión creativa y editorial con una clara orientación comercial, contribuyendo a potenciar la imagen de marca, la presentación del producto y los resultados del negocio. Funciones principales: Desarrollar y ejecutar propuestas de estilismo y presentación visual del producto alineadas con la identidad y el posicionamiento premium de la marca. Crear looks, coordinar prendas y accesorios y desarrollar propuestas visuales inspiradas en las últimas tendencias y referencias editoriales. Aplicar la experiencia adquirida en editoriales de moda, shootings y producciones fotográficas a la presentación del producto en el entorno retail. Asegurar la coherencia estética y la correcta implementación de los estándares visuales de la marca en los diferentes puntos de venta. Colaborar con los equipos de retail, marketing y producto para desarrollar conceptos visuales y propuestas creativas. Analizar tendencias, referencias de moda y nuevas propuestas estéticas para mantener una imagen actualizada y diferencial. Realizar seguimiento de KPIs comerciales, como ventas, conversión y otros indicadores relevantes, proponiendo acciones para optimizar los resultados. Realizar visitas a diferentes puntos de venta para supervisar la implementación de las directrices visuales y asegurar la excelencia en la presentación del producto. Requisitos: Experiencia previa en estilismo de moda, producción editorial o dirección visual dentro de revistas de moda, publicaciones especializadas o medios del sector. Se valorará especialmente la experiencia en cabeceras como Vogue, Harper’s Bazaar, Elle, Glamour u otras publicaciones de referencia. Experiencia en shootings, editoriales de moda, coordinación de looks y selección de prendas y accesorios. Conocimiento de tendencias, marcas, diseñadores y códigos estéticos del segmento premium. Experiencia trabajando con KPIs y orientación a resultados comerciales. Capacidad para trasladar una visión creativa y editorial al entorno retail. Perfil creativo, organizado, proactivo y con gran atención al detalle. Disponibilidad para viajar y movilidad geográfica, con desplazamientos frecuentes según las necesidades del negocio. ¿Qué ofrecemos? Incorporación a una importante compañía del sector retail premium de moda. Oportunidad de trasladar la experiencia editorial al entorno retail premium. Desarrollo profesional en un entorno dinámico, creativo y orientado a resultados. Si vienes del mundo editorial de la moda, te apasiona crear estilismos y quieres llevar tu visión creativa al sector retail premium, ¡queremos conocerte!
Healthcare & Medical Services
E2E RA&QA
India
Expert, The E2E Regulatory Affairs (RA) & Quality Management (QM) Process Expert & Transformation Lead is accountable for driving global standardization, operational excellence, and transformation across the end-to-end (E2E) RA & QM value chain. RA & QM functionality sits overall within the SQR (Systems, Quality & Regulatory) business function.
Chemicals, Petrochemicals & Materials
Deputy General Manager – Technical Services
India
Job Purpose: Responsible for Technical services, product recommendation, training, publications, trial management for industrial lubricants. Key Responsibilities Carry out joint visits (with sales team) to new / existing key accounts to provide technical proposals / assistance to generate more sales opportunities with existing & new product development Introduction with marketing & production team to have a feel of the market & process of production. Troubleshooting for lubrication failure & resolve technical issues at the customer-end within mutually agreed stipulated time frame. Conduct Technical seminars at the customer place / regional level to generate awareness about lubrication technology & benefits with our products & services. Conduct internal training & knowledge sharing sessions for our sales & technical service team and channel partners. Generate / share internally the technical write-ups time-to-time for developing Technical knowledge & awareness. Based on questionnaire / inputs from Sales team (both domestic & export) recommend suitable functional equivalent product from our industrial product portfolio. Arrange key sales tools like Product Data Sheets, MSDS, COA, OHS & Product disposal advice in line with local legislation requirements, Product Comparison Report with competitor’s product, Sample Test Reports with actionable remarks to the customers within stipulated time frame. Conduct lubricant trials at customer end to prove product performance in compare with competitor’s product and convert the same into orders. Co-ordination and interface with other department on product quality issues to eliminate Customer Complaints and enhance Customer Satisfaction. Understand application requirements of clients & assist the regional team to submit proposal to take it forward. Have a depositary of previous experience, need to have a good reference point for product development.
Information Technology & SoftwareFull time
Inside Sales Manager
United Kingdom
Full time
Inside Sales Representative | GIS & Geospatial Technology Location: TBC Salary: Competitive, plus bonus Experience: 3-5 years We are looking for a commercially driven Inside Sales Representative to join a growing technology business operating within the GIS and geospatial software market. This is an exciting opportunity for a sales professional who enjoys building customer relationships, managing opportunities and closing deals. Working with a well-established partner ecosystem, including the Esri network, you will be responsible for converting qualified inbound enquiries into new business. Rather than focusing heavily on cold outreach, you will work with an existing pipeline of opportunities, guiding prospective customers through the sales process and helping them identify the right solutions for their needs. The Role As an Inside Sales Representative, you will manage inbound sales opportunities from initial engagement through to successful closure. You will work closely with internal teams and external partners to understand customer requirements, present relevant solutions and build long-term commercial relationships. Key responsibilities include: Manage and convert qualified inbound sales opportunities generated through an established partner network. Develop relationships with prospective customers, understanding their business challenges and requirements. Own the sales process from initial qualification through to negotiation and closing. Work closely with partners, including those within the Esri ecosystem, to maximise commercial opportunities. Deliver product presentations and coordinate technical demonstrations where required. Prepare commercial proposals, quotations and follow-up communications. Maintain an accurate sales pipeline and manage opportunities effectively through CRM systems. Achieve individual sales targets while delivering a positive customer experience. What We're Looking For: We are particularly interested in speaking with motivated sales professionals who have experience within software, SaaS, GIS or other technology-driven environments. Ideally, you will have: Approximately 3-5 years of experience in B2B sales, inside sales, account management or a similar commercial role. A proven ability to manage sales opportunities and convert qualified leads into revenue. Experience selling software, SaaS or technology solutions. Strong communication, relationship-building and negotiation skills. Confidence managing customer conversations and progressing opportunities through the sales cycle. Experience using CRM platforms to manage pipelines, forecasts and customer interactions. A proactive, organised and commercially focused approach. Highly desirable: Experience within the GIS, geospatial, mapping or location intelligence markets. Familiarity with Esri, ArcGIS or related geospatial technologies. Experience handling partner-referred leads or working alongside technology resellers and channel partners. Direct Esri experience would be advantageous, but we are equally interested in candidates with strong software sales backgrounds who are keen to develop their knowledge of the geospatial technology sector. Why Apply? Join a growing technology business operating in a specialist and expanding market. Work with qualified inbound opportunities supported by an established partner ecosystem. Take ownership of customer relationships and opportunities from qualification through to close. Develop your commercial and technical knowledge within the GIS and geospatial technology industry. Enjoy the opportunity to build a long-term career within a collaborative, commercially focused environment.
Consumer Goods & FMCGFull time
Facilities Co ordinator
United Kingdom
Full time
Temporary Receptionist / Office SupportMUST BE Available for all dates: November, Mon 9th - Tues 24th. Victoria, London (SW1P)£15.50 per hourMonday – Friday | 9:00am – 5:00pmImmediate Start | Temporary ContractDates to cover: November, Mon 9th - Tues 24th. We are currently recruiting for a friendly, professional, and proactive Receptionist/Office Support Administrator to join a prestigious international organisation based in Victoria. This is an excellent opportunity for someone who enjoys a varied role, takes pride in delivering exceptional customer service, and is happy to support the smooth running of a busy office. Key Responsibilities: Meeting and greeting visitors, ensuring a professional front-of-house experience. Signing guests in and out. Responding to emails and carrying out general administrative duties. Supporting the Office Manager with day-to-day tasks. Managing incoming and outgoing post and courier bookings, including DHL. Arranging office orders via Deliveroo. Operating office equipment, including scanners and printers. Maintaining clean and tidy communal areas, including loading/unloading the dishwasher and occasional bin changes. Restocking office snacks and refreshments. Receiving deliveries and moving boxes when required (a trolley is provided). Putting stock away, including alcohol products (no serving of alcohol required). The Ideal Candidate Will Have: Previous reception, front-of-house, or office administration experience. Excellent communication and interpersonal skills. A proactive attitude with the ability to work independently. Strong organisational skills and attention to detail. Confidence using Microsoft Office and Outlook. A flexible approach and willingness to support with a variety of office tasks. What's on Offer: £15.50 per hour. Monday to Friday, 9:00am – 5:00pm. Modern office in Victoria, London. Friendly and supportive working environment. Immediate start available. A fantastic opportunity to gain experience with a well-established international organisation. If you're immediately available and looking for your next temporary opportunity, we'd love to hear from you. Apply today!
Property, Facilities & Real Estate ManagementFull time
Maintenance Coordinator
United Kingdom
GBP 28000 - 32000 Year
Full time
My client is a growing property maintenance and facilities support company looking for organised and proactive Coordinators to join their team. This is a fast-paced and varied role where you’ll work closely with engineers, managers, and property professionals to ensure maintenance works are delivered efficiently and clients receive clear, timely communication.Key Responsibilities Schedule and coordinate engineers for reactive maintenance, servicing, and planned preventative maintenance (PPM) Act as a central point of communication between engineers, clients, and internal teams Monitor and manage open jobs to ensure timely completion Review engineer reports and issue completion updates to clients Arrange return visits where follow-up work is required Raise and track quotations (based on supervisor specifications) Order materials and coordinate ongoing works Maintain accurate job records and documentation Support compliance, certification, and record-keeping processes Handle client enquiries and provide clear progress updates Assist with urgent and reactive operational demands About YouWe’re looking for someone who is highly organised, reliable, and confident managing multiple priorities.You will ideally have: Experience in a coordination, scheduling, or operations support role Strong organisational and time management skills Excellent communication skills and confidence dealing with clients and engineers Ability to manage multiple tasks and deadlines simultaneously A proactive, solutions-focused mindset Good IT skills (including Microsoft Outlook and Excel) Experience with field service systems (e.g. BigChange) is advantageous
Industrial Equipment & MachineryContract
Project Head - Commercial | Pune
Pune, India
As per Industry Standards
Contract
Project Head - Commercial | Pune Location: PuneExperience: 6–10 YearsIndustry: Industrial Engineering / Manufacturing / Construction / Heavy EngineeringReporting to: Sourcing ManagerEmployment Type: Contract (Approximately 1–1.5 Years, linked to project completion) About the Company The company (MNC) is a leading global engineering and industrial technology organization with a strong presence across India and international markets. The company provides advanced solutions for industrial manufacturing, factory infrastructure expansion and engineering operations. The organisation is known for its focus on operational excellence, quality, safety and continuous improvement, offering an opportunity to work with a technically strong, globally connected sourcing and project execution team. About the Role We are looking for an experienced Project Head – Indirect/Capex Sourcing to manage end-to-end procurement, supplier management and sourcing activities for industrial greenfield and brownfield projects, building construction, infrastructure development and facility expansion. The role will involve managing an individual procurement spend portfolio of approximately ₹120 Crores, driving strategic sourcing, commercial negotiations, cost optimization, supplier performance and statutory compliance. The position will work closely with Engineering, Project Management, Manufacturing, Finance, suppliers and other cross-functional teams to ensure cost-effective procurement, timely project execution and compliance with corporate sourcing standards. Key Responsibilities Manage and execute end-to-end bidding and sourcing processes for high-value Capex, construction, infrastructure and facility expansion projects. Conduct technical and commercial evaluations, review bidding results and support contract finalization and sign-offs. Manage supplier selection, qualification, onboarding, performance evaluation and relationship development. Drive strategic negotiations, supplier consolidation, market research, resourcing activities and cost reduction initiatives. Coordinate with internal departments and suppliers on purchase orders, delivery follow-ups, payments, warranties and contract terms. Manage procurement for Civil Construction, Pre-Engineered Buildings (PEB), HT/LT Electrical Infrastructure, HVAC Cooling Systems and Instrumentation. Handle procurement related to plant purchases, Maintenance, Repair and Operations (MRO), Annual Maintenance Contracts (AMC) and transport agreements. Support industrial greenfield and brownfield projects, building construction, infrastructure development and factory expansion activities. Coordinate with relevant stakeholders on MIDC norms, Factory Licensing, DISH approvals and applicable statutory requirements. Monitor procurement budgets, sourcing timelines, supplier performance and project execution progress. Drive Service Level Agreements (SLAs) and commercial contracts for assigned commodities. Maintain accurate supplier information, procurement documentation and sourcing records. Identify supply risks and ensure compliance with procurement policies, internal controls and the Business Code of Practice. Participate in internal and external audits and drive continuous improvement in procurement processes. Work closely with cross-functional teams to ensure quality, cost competitiveness and timely project completion. MUST-HAVE REQUIREMENTS Bachelor’s Degree in Civil, Mechanical or Electrical Engineering. 6–10 years of relevant experience in sourcing, procurement or project execution. Practical experience in industrial Capex procurement, greenfield/brownfield projects, construction, infrastructure or facility expansion. Strong knowledge of Civil Construction, PEB, HT/LT Electrical Infrastructure and HVAC systems. Experience in high-value Capex procurement, plant purchases, MRO, AMC and transport agreements. Strong understanding of vendor sourcing, technical and commercial evaluations, contract negotiations and supplier management. Experience in cost optimization, strategic sourcing and supplier performance improvement. Knowledge of MIDC norms, Factory Licensing, DISH approvals and industrial facility development requirements. Working knowledge of SAP and advanced proficiency in MS Office, particularly Excel and PowerPoint. Knowledge of Power BI and procurement reporting systems is an advantage. Strong analytical, negotiation, organizational and decision-making skills. Good understanding of procurement compliance, industrial safety procedures and audit requirements. Excellent communication and stakeholder-management skills. Ability to work with cross-functional teams and manage multiple projects and deadlines. Willingness to travel as required. Preferred / Added Advantage Experience in indirect procurement and strategic sourcing. Background in construction, heavy engineering or industrial manufacturing. Experience in industrial infrastructure and factory expansion projects. Exposure to SAP MM, Power BI and procurement analytics. Certified IMS Internal Auditor qualification. Experience managing high-value procurement portfolios of ₹100 Crores or more. Please send your latest CV along with answers to the following questions to [email protected]. Do you have relevant experience in sourcing, procurement or project execution? Please specify your total experience. Do you have hands-on experience in industrial Capex procurement, construction or engineered projects? Please elaborate. Which industrial project categories have you managed practically: Civil, PEB, Electrical, HVAC or Instrumentation? What is the maximum procurement spend portfolio you have managed? Have you handled a portfolio of ₹100 Crores or more? Have you handled greenfield/brownfield projects, building construction, infrastructure or facility expansion? Do you have experience with MIDC norms, Factory Licensing and DISH approvals? What is your experience with SAP, MS Office, Excel and Power BI? Have you conducted technical and commercial evaluations, contract negotiations and vendor performance management? Do you have experience in indirect procurement, plant purchases, MRO, AMC or transport agreements? Have you driven supplier consolidation, strategic sourcing and cost reduction initiatives? Please provide examples. Are you comfortable with cross-functional coordination, supplier audits and procurement compliance? What is your current CTC? What is your justifiable expected CTC? What is your notice period in your current organisation or earliest joining date? What is your reason for changing jobs? Please specify in detail. What is your current location? Would you be comfortable working at Talegaon, Pune? Are you comfortable with a contract-based opportunity of approximately 1–1.5 years, linked to project completion? Are you comfortable travelling as required for the role?
Manufacturing & Production
Cheif Operating Officer
India
We are looking for an experienced Chief Operating Officer to lead Foundry and Machine Shop operations, with full responsibility for P&L, EBITDA, manufacturing excellence, capacity, quality, delivery, cost reduction and customer satisfaction across the business. The position requires a BE/B.Tech graduate in Mechanical, Metallurgy or Production Engineering with approximately 20–30 years of progressive manufacturing experience, preferably gained in large-scale foundry and precision machining operations serving automotive and Tier-1 customers. The candidate should have strong knowledge of Lean, TPM and Six Sigma, a proven record in turnaround, margin improvement and cost reduction, and the ability to build and lead a high-performing leadership team. Key Responsibilities Take complete P&L and operational ownership of Foundry and Machine Shop operations, including EBITDA, revenue, cost and operating performance. Drive end-to-end manufacturing excellence, productivity, OEE, capacity and throughput. Lead foundry and precision machining operations with a focus on yield, cycle time, quality and delivery. Drive Lean, TPM, Six Sigma, automation and Industry 4.0 initiatives across the plant. Ensure on-time delivery above 98%, robust quality systems and strong OEM and Tier-1 customer satisfaction. Drive cost reduction across energy, manpower, tooling, yield, scrap and conversion cost. Lead capacity planning, CAPEX, technology upgrades and plant scalability. Optimise the complete value chain from raw material to casting, machining and finished product. Lead customer escalations, audits and critical quality or delivery issues. Build a high-performance leadership team with strong accountability, ownership and succession capability. Drive strategic growth through new programs, localisation, technology and capacity expansion. Benchmark operations against global manufacturing best practices and deliver measurable transformation. Report to the CMD / ED on business performance, key KPIs and strategic priorities. Ideal Candidate Profile BE/B.Tech in Mechanical, Metallurgy or Production Engineering with approximately 20–30 years of relevant experience; MBA or Executive Management Program preferred. Proven experience heading large-scale foundry and machining operations in automotive or Tier-1 manufacturing. Demonstrated success in turnaround, margin improvement, cost reduction and operational transformation. Strong P&L management skills, with a track record of EBITDA improvement. Hands-on understanding of casting and precision machining, including yield, scrap, cycle time and conversion cost. Strong experience in Lean, TPM and Six Sigma, with the ability to deliver OEE above 85% and capacity utilisation above 90%. Experience in CAPEX planning, technology upgrades and capacity expansion. Strong understanding of quality systems, customer PPM, OEM and Tier-1 audits, supply chain and customer management. Ability to lead large teams while building leaders, ownership and strong accountability.
Education & Training
Business Development (B2C) Head
India
Job Description: Under broad direction from Strategic Leader (revenue), She/he provides leadership to the B2C-Business Development function. The incumbent sets the vision and direction for B2C revenue function, customer engagement, business development, B2C-Sales process across the enterprise. The individual will be responsible for designing and executing new market strategies, ensuring expansion in current market, driving B2C revenue growth, and fostering new-customer acquisition practices across different regions. The individual will be responsible for building a scalable B2C commercial model that brings together revenue planning, pricing, category strategy, customer acquisition, retention, portfolio monetization and frontline execution. The incumbent will act as the central commercial owner, ensuring effective alignment between B2C, Marketing and Operations and translating enterprise/category strategy into centre-level revenue outcomes. The role requires a first-principles approach to organising the B2C business around clearly defined customer and product/service categories, with clear commercial drivers, metrics, ownership and execution mechanisms. JOB Objectives/Responsibilities: The individual will have complete functional responsibilities, which involves effective strategizing, action planning and implementation guidance of existing and new programs in accordance with enterprise growth and B2C-business plans. a) Plans, directs and coordinates the functional activities of B2C-BD (sales) function. b) Provides team leadership and sets vision, direction & sales growth for the B2C function. c) Accountable for market expansion and B2C revenue target. d) Responsible for new customer acquisition, lead conversion and initial customer experience. e) Receives guidance and support from the support functions and Leadership team. f) Provides leadership to the regional business teams to ensure that the B2C revenue objectives are met. g) Provides functional guidance and coaching to the reporting team. Additional responsibilities: i) Owns the annual B2C business plan, revenue targets, regional targets and commercial priorities. j) Owns B2C pricing, fee structures, discounting and commercial schemes across categories and value-added services. k) Drives revenue, margin and fee realization across centres, regions and B2C categories. l) Builds and manages the B2C business across defined customer and product/service categories, with clear growth plans and commercial objectives. m) Drives category-wise revenue growth, cross-sell and share of wallet across B2C offerings. n) Identifies new B2C categories, channels and revenue opportunities based on market and customer needs. o) Owns the B2C customer acquisition funnel from lead generation, enquiry and centre visit through conversion and initial customer experience. p) Drives high-ROI acquisition channels, including parent referrals and advocacy programmes, and improves customer acquisition cost, conversion and customer lifetime value. q) Owns the B2C re-enrolment and renewal strategy to drive customer retention and recurring revenue. r) Drives alignment between B2C, Marketing and Operations to ensure effective planning and execution of commercial priorities. s) Establishes clear ownership and accountability for centre-level B2C initiatives, including local market activations and events. t) Drives continuous market, competition and customer insights to support product/programme refinement and B2C growth. Performance Metrics: Revenue & Margin B2C revenue growth and achievement against annual/quarterly targets Category-wise revenue and growth Fee realization and discount leakage Category/unit-level margin performance Customer Acquisition & Retention Lead-to-enrolment conversion Inquiry-to-centre-visit conversion New customer acquisition Re-enrolment/renewal rate Customer Acquisition Cost (CAC) vs. Lifetime Value (LTV) Portfolio & Cross-sell Growth across B2C categories Share of revenue across categories Attach rate of value-added programmes Cross-sell / share-of-wallet growth Channel & Activation Channel-wise conversion and productivity Parent referral contribution Event-to-enquiry / visit / admission conversion New market/category success Customer Experience Parent NPS / CSAT Customer sentiment / Google ratings Initial customer experience and onboarding metrics Education & Work Experience: - Any graduation + MBA (Sales/Marketing) - Total experience of 10+ years in B2C businesses, with at least 3+ years in a senior leadership role managing multi-location/pan-India B2C operations and commercial teams, with demonstrated ownership of revenue, pricing, category growth and customer acquisition/retention. Experience in building or scaling a product/service category and owning a revenue/business P&L or significant commercial charter is preferred. - Preferably from B2C service or retail businesses with multi-location/distributed operations, high-volume customer acquisition, recurring customer relationships and multiple customer/product categories. - She/He should have worked in medium to large organizations and should demonstrate a clear understanding of complex business environments, distributed teams, and mass market customer engagement. Brings with her/him a "Growth Mindset; Self-driven personality & team leadership approach; high personal Quality, Value & Ethics." Critical Personal Skills: - Excellent leadership and people management skills - Strong client-facing communication and relationship-building skills - Analytical and strategic thinking with strong business acumen - Ability to drive performance in ambiguous and evolving environments - Represents effectively in client presentations, industry forums, and strategic partnerships - Ability to represent to external Forums, industry groups etc.