Summary role description:

Hiring IT Application Analyst for the Global Competency Centre of a global logistics leader driving digital transformation and operational excellence.

Company description:

Our client is a global logistics leader with a presence in over 100 countries, committed to innovation, reliability, and customer-focused solutions. Guided by a culture where people make the difference, the organization fosters collaboration, learning, and excellence. As part of its digital transformation to become a $10 billion powerhouse, it is establishing a Global Service Centre in India, to drive operational excellence and innovation. This centre will serve as a strategic hub, enabling seamless global operations, enhancing service delivery, and supporting ambitious growth plans.

Role details:

• • • • Title / Designation: IT Application Analyst
      • Location: Gurugram ( Hybrid )

Role & responsibilities:

• Provide application support and operational oversight for enterprise platforms including CargoWise ERP, treasury, accounts payable, and transaction-processing systems.
• Analyze and resolve production incidents, transaction failures, reconciliation breaks, data discrepancies, and interface issues.
• Support FIS applications, SWIFT services, banking file interfaces (BAI, MT940, CAMT.052), and related business processes.
• Manage inbound and outbound integrations including APIs, file-based interfaces, middleware, data mapping, and transformation logic.
• Gather and validate business, functional, and technical requirements for system enhancements and fixes.
• Coordinate testing, release activities, deployments, cutovers, and post-production stabilization.
• Collaborate with business users, developers, infrastructure teams, and vendors to ensure application reliability, operational excellence, and continuous improvement.

Candidate requirements:

• 5+ years of experience in Application Support, Systems Analysis, or Production Support.
• Strong knowledge of APIs, file interfaces, middleware, integrations, and reconciliation processes.
• Experience with enterprise platforms such as CargoWise, FIS, SWIFT, BravoTran, GetPaid, or similar systems is preferred.
• Hands-on experience in incident management, troubleshooting, root cause analysis, and release support.
• Strong communication, analytical, and stakeholder management skills.
• Bachelor's degree in computer science, Finance, Accounting, or a  relevant discipline.

Selection Process:

• Two Technical round
• One HR round

Recruiter Details:

• [email protected]