Summary role description:

Hiring for a Technology Director – Client Solutions Delivery, for a high-end global IT Services and consulting major

Company description:

Our client is a tenured US-HQ Global IT Consulting and IT Services company whose best-in-class technology solutions deliver rapid, meaningful, and lasting business value to businesses the world over, across multiple major domains. Their high-performance teams are spread across offices worldwide, and are uniquely positioned to deliver solutions leveraging Microsoft, AWS, Oracle and Salesforce, Intelligent Automation, Analytic, Cyber Security and Infrastructure Services, with focus on Data, Cloud and Product Engineering. The company has a unique blend of corporate and entrepreneurial cultures, enabling vibrant, smart, and passionate team members to deliver largescale business value for clients continually, even as they learn, innovate, grow, have fun, give back to their communities.

Role details:

• Title / Designation: Technology Director – Client Services Delivery
• Position level: Director / Senior Director
• Reporting Manager: VP & Delivery Head
• Location: Pune

Role & responsibilities:

• Collaborate in presales and solutions, brainstorming product ideas with prospects and clients along with relevant internal teams
• Consult with senior stakeholders across client organizations to identify business and technology needs, to formulate technology solutions driven by RoI to the clients’ business
• Lead multiple client engagements with large teams and diverse technologies 
• Lead capacity planning and deliver outcomes, working other functions, including talent acquisition
• Design, implement and run IT processes, tools, frameworks, and systems, aligning with both enterprise objectives and client commitments, ensuring engineering productivity improvement through automation tools, frameworks, and accelerators
• Perform project and program KPI status health checks and take preventive, sustenance and  corrective actions, as required
• Drive strategic account growth and be responsible for the delivery
• Contribute to addressing technical clarifications to the client and build long-term relationships with them
• Participate in Architectural, design & code reviews while establishing and maintaining best practices
• Advocate and implement quality initiatives and best practices including test automation, Continuous Integration, and Sprint Doneness within an Agile Development environment
• Lead the delivery team by example, building new technology capabilities, competency strategy, up-skilling / cross-skilling, career growth and suchlike
• As a hands-on technical leader, zoom in and zoom out to help team members technically
• Push the boundaries when working with clients who are tech-savvy and think outside the box to drive digital transformation efforts.

Candidate requirements:

• 15+ years of experience with at least the recent 5 years in managing portfolio of development / transformation programs
• Extensive knowledge in cloud-native application development, microservices based enterprise grade application development, Native Mobile Applications, Serverless Computing, and Containerization technologies
• Should be familiar with Automation tools (RPA) and use case identification for Automation
• Proven experience in driving continual service improvement
• Hands on experience in database technologies, covering structured & unstructured data storage platforms
• Experience with automation (either tool or script based).

Selection process:

• Interaction with HR Director
• Technical cum managerial interview by hiring manager  
• Psychometric assessment  
• Wrap-up discussions with HR