Government & Public Administration
8 Jun
Business Analyst - Local authority
£ 300 per day Inside IR35
We are supporting a Council currently operating under Exceptional Financial Support (EFS) and delivering an ambitious recovery and modernisation programme across all directorates.
As part of this transformation, we are hiring a Modernisation Business Analysts to provide the critical operational insight that underpins service redesign, cost savings, and improved outcomes for residents.
These roles sit at the heart of the Council�s modernisation portfolio�focused not on systems, but on how services actually operate, and how they can be reshaped to deliver better value.
What You'll Be Doing
Conduct operational diagnostics to understand how services currently function
Analyse costs, staffing structures, demand volumes, and performance data
Deliver process mapping and workflow analysis, identifying inefficiencies and duplication
Support the development of evidence-based transformation options and business cases
Produce clear, structured outputs including briefing papers, data packs, and analysis
Track benefits realisation, verifying whether projected savings are achieved
Engage with stakeholders across services to build a realistic picture of operations
Work collaboratively with Finance, Digital, PMO, and HR/OD teams
In addition to the above, you will:
Lead end-to-end service diagnostics, from scoping through to recommendations
Develop costed transformation options, including savings, risks, and timelines
Manage and mentor a team of Modernisation Business Analysts
Act as a key partner to Heads of Service and Senior Responsible Officers (SROs)
Contribute to programme governance, including board papers and reporting
Identify and escalate cross-cutting dependencies across programmes
Ensure delivery aligns with the Council�s Understand � Redesign � Embed methodology
You will:
Deliver hands-on analytical work across multiple service reviews
Support options appraisal through research, benchmarking, and modelling
Maintain robust documentation of data sources, assumptions, and findings
Provide timely updates and flag risks or dependencies to senior colleagues
Work closely with operational teams to build trust and accurate insight
What We're Looking For:
Essential
Local Authority experience
Experience in operational analysis, service review, or business improvement
Strong analytical capability, particularly using financial, demand, and workforce data
Ability to communicate insights clearly through structured written outputs
Experience working in complex organizations (local government or similar preferred)
Strong stakeholder engagement skills, with the ability to build credibility
A proactive, detail-oriented approach to problem solving and analysis