Learning & Development Manager

Main Duties and Responsibilities •Assists the Director of Excellence Academy in the daily management of the division to ensure smooth operations, consistent excellence in training activities and participant satisfaction. •Ensures that all training and skills development activities are strategically aligned with Castelfalfi’s mission, vision and culture. •Contributes to the design and development of training materials, including presentations, guidelines and learning tools on the company philosophy, procedures, product knowledge (hospitality and agriculture), customer care, operational excellence and leadership skills, ensuring the continuous evolution, improvement and prosperity of the Academy. •Organizes and implements the training calendar to support talent development at both individual and team level, aligning with business and operational needs. •Assists in conducting training needs assessments, measuring the effectiveness of training to ensure a return on investment. •Maintains training attendance records and other documentation related to skills development. •Organizes the training program and oversees its delivery with a hands-on approach, ensuring the timely completion of all assigned tasks. •Participates in the development of the division’s budget, as needed. •Builds and maintains positive relationships with colleagues and team members, always remaining professional and people-oriented. Required Skills •3 to 5 years of work experience in a similar position, preferably in luxury hospitality. •Degree in Human Resources Management, Occupational Psychology, Foreign Languages and/or a field related to hospitality and tourism. •Excellent knowledge of the MS Office package, including PowerPoint. •Positivity, flexibility and creativity, with excellent professional presence and communication skills. •Leadership skills with a people-focused approach, skilled in human capital management and performance-oriented •Excellent organizational and interpersonal skills: welcoming and ethically minded. •Fluency in Italian and English, both spoken and written.

In the role of Assistant Financial Controller , you will play a crucial part within the Finance department, supporting the Financial Controller in the management and oversight of the Hotel financial operations. You will have the opportunity to delve deeper into luxury hospitality finance practices, actively contributing to financial accuracy and regulatory compliance. If you are an experienced finance professional looking to be part of a dynamic luxury environment, this is your moment. Primary Responsibilities Include: Assisting the Financial Controller in the preparation of monthly, quarterly, and annual financial reports Supporting budget management and forecasting activities, analyzing variances, and providing recommendations Overseeing and ensuring the accuracy of Accounts Payable (AP) and Accounts Receivable (AR) processes Collaborating on general ledger management, ensuring the correct recording of financial transactions Participating in month-end and year-end closing procedures, including account reconciliations and balance sheet analysis Assisting in the implementation and maintenance of internal controls to safeguard hotel assets Preparing financial analyses and providing support to various departments for strategic decision-making Ensuring compliance with company financial policies, as well as local and international regulations What You Bring: Bachelor's degree in Finance, Accounting, Economics, or a related field Proven experience (at least 2-3 years) in a financial role, preferably within the luxury hospitality sector Solid understanding of accounting principles (GAAP/IFRS) and financial control procedures Excellent analytical, problem-solving, and numerical skills Advanced proficiency in Microsoft Office Suite, especially Excel, and familiarity with financial management systems (PMS/ERP) Fluent in Italian and English (both written and spoken) Highly detail-oriented, organized, and capable of handling confidential information with utmost discretion Ability to work independently and collaboratively as part of a dynamic team

ABOUT OUR CLIENTOur client has operated since 1988 and has expanded into international workforce recruitment. They collaboratively work registered with the Ministry of External Affairs, Government of India, placing Indian workers with employers in Europe, with Greece as our main market. Role & Responsibility:As Manager - HR & Culture with strong emphasis on recruitment and culture-building. The manager is responsible for: Driving end-to-end talent acquisition (sourcing, interviews, onboarding). Managing HR operations (employee lifecycle, payroll inputs, compliance, documentation). Overseeing performance management (KRAs, appraisals, probation reviews). Handling compensation & benefits (salary benchmarking, appraisal cycles). Shaping organizational culture (employee engagement, grievance handling, recognition programs). Duties:To build HR systems, strengthen workplace culture, and ensure smooth HR operations in a growing, founder-led organization. It combines strategic HR responsibilities (culture, performance, compensation) with hands-on recruitment ownership. Recruitment & Talent Acquisition: End-to-end hiring (sourcing, screening, interviews, offers, onboarding), market mapping, and agency management. HR Operations: Employee lifecycle management (onboarding, documentation, payroll inputs, compliance, exits) and maintaining accurate records. Performance Management: Define KRAs/KPIs, manage appraisal cycles, probation reviews, and performance improvement plans. Compensation & Benefits: Salary benchmarking, appraisal cycles, and transparent compensation decisions. Culture & Engagement: Foster ethics, accountability, and respect; handle grievances; design recognition and feedback mechanisms. Education: Graduate, MBA / PGDM in HR is an advantage, not a requirement. LLB / BA LLB: a plus, because VGIL works with employment contracts, overseas recruitment regulations, work-permit processes and lawyers. Key Requirements: 5 to 8+ years of progressive HR Generalist / HRBP / People Operations experience with substantial hands-on recruitment. Strong 4 - 5 year builders and 810 year candidates who remain fully hands-on will be considered. Has personally sourced and closed mid-level and senior hires through LinkedIn, job portals, referrals and direct outreach – not only through agencies – and can show how they improved quality or time-to-hire. Hands-on with attendance and leave, onboarding, documentation, performance reviews, appraisals and employee relations. At least one HR system personally built from scratch: a policy set, hiring engine, PMS, appraisal process or HR calendar. Experience in a founder-led, SME or growth-stage business where they built or improved HR personally. Strong preference for a micro or small enterprise where they helped build the team as headcount grew. Non-negotiable: Genuinely wants a 5–20 person build-stage environment and will personally execute recruitment, HR operations, performance systems and employee matters without a support team. Strong written and spoken English; strong Hindi preferred COMPENSATION Total CTC: ₹10–14 LPA, made up of fixed pay and a performance-linked component of approximately ₹1–1.5 LPA. Performance-linked component: tied to a small number of measurable outcomes agreed in the first 30 days – priority roles hired on time, 90-day joining and retention of new hires, PMS implemented and reviews running, core HR processes completed, and a growing share of hires through direct sourcing and referrals. Location: New Delhi Experience: 5 - 8+ yrs of hands-on HR with strong recruitment ownership CTC: ₹10–14 LPA total CTC (fixed + performance linked) Reporting: Managing Director

Main Duties Role Description This is a full-time, on-site role for a Chef De Cuisine, The Chef De Cuisine at New York Grill & Bar is responsible for overseeing culinary operations, including menu planning, managing a kitchen team of 25 chefs, ensuring the highest quality standards, and maintaining kitchen hygiene and safety. This role involves leading the culinary team, fostering creativity to deliver exceptional dining experiences, managing inventory, and ensuring cost efficiency in operations. The Chef De Cuisine will also collaborate closely with other departments to maintain the hotel’s reputation for extraordinary guest experiences. Qualifications Extensive experience in culinary management, kitchen operations, and team leadership Proven expertise in menu development, sourcing of premium ingredients, and innovative culinary execution Skills in food preparation, cooking techniques, and maintaining exceptional quality standards Knowledge of kitchen safety protocols, hygiene standards, and proper food storage practices Strong organizational and time management abilities with attention to detail Ability to work collaboratively with diverse teams and foster a positive and inclusive work environment Background in luxury hospitality or fine-dining establishments preferred Culinary degree or equivalent professional certification is highly desirable Proficiency in Japanese and English is an advantage NOTE: Candidate should have Luxury 5 star Hotel Experience or from luxury Hospitality Background. Nationality wise He / She could be European , American, Canadian only.

Executive AssistantLocation: South Mumbai – 400007.Reports To: FounderExperience: 10-20 years CTC Range: ₹10-25 LPA - 15–30% hike on current CTC (based on experience, current compensation, and fit)Industry: Base Metals / Manufacturing - Preferred from Copper / Non-Ferrous Metals Manufacturing & TradingWork week: 6 days Notice period: up to 30 days preferred How to apply: Fill out this form: https://lnkd.in/gQp6yFsbEmail your updated resume to [email protected] Job DescriptionRole Overview As Mercure Metals scales aggressively toward ₹1,800 Cr by FY27, the Founder’s time becomes the company's most constrained asset. The Executive Assistant is not an administrative role; it is an operational leverage role. This individual acts as the Founder's proxy for execution tracking, an information gatekeeper, and a cross-functional project manager, ensuring that strategic directives translate into measurable operational outcomes without requiring the Founder's constant micro-management. Key Responsibilities:● Executive Leverage: Audit and control the Founder’s bandwidth. Deflect non-critical escalations, enforce meeting agendas, and ensure all inputs reach the Founder pre-synthesized with clear decision matrices.● Strategic Project Management (PMO): Track critical growth initiatives (e.g., plant expansion timelines, OEM approval statuses) across department heads, flagging variance to the Founder before critical failures occur.● Cross-Functional Governance: Drive the operational rhythm of the business. Compile, interrogate, and distribute the monthly/quarterly MIS from Sales, Plant, and Finance prior to leadership reviews.● Stakeholder Interface: Act as the primary interface for high-priority external relationships (key clients, board members, financial partners), ensuring flawless communication flow. Service Level Agreement (SLA):● Decision-Making: Authority to reject meeting requests lacking agendas or required pre-reads. Authority to demand data rework from functional heads if MIS templates are incomplete.● Cross-Functional Output: Department heads must submit weekly/monthly deliverables to the EA 24 hours prior to Founder review.● Escalation: Immediate escalation to Founder if any functional head misses critical path deadlines on strategic projects (e.g., plant expansion milestones).● Response Turnaround: Near real-time routing of urgent internal/external communications during business hours.KPI / Metric: Act as the Founder’s single point of coordination for internal operations: prioritising meetings, escalations and inbox items.Set up and run a central tracker for leadership directives, following up with owners until closure.Design and run the executive MIS dashboard, and deliver consolidated MIS ahead of every review.Map and track timelines for strategic initiatives, starting with the top three, and flag delays and risks to the Founder early, with proposed fixes.Run the review cadence: agendas, pre-reads, minutes and follow-ups.Support expansion and M&A workstreams with data and coordination.

Per hotel 5 stelle sulla riviera ligure (provincia di Imperia), stiamo attualmente ricercando una figura di GENERAL MANAGER. Principali responsabilità: Pianificare e coordinare le attività operative dei diversi reparti, con particolare attenzione al F&B. Garantire gli standard internazionali di servizio e il miglioramento della customer experience. Gestire le relazioni interne con leadership, collaborazione e ottime doti relazionali. Monitorare performance economico-finanziarie, budget, forecast e scostamenti, in collaborazione con Finance. Definire e implementare strategie di marketing con il team Sales & Marketing. Garantire manutenzione ed efficienza di struttura, impianti e attrezzature. Supervisionare selezione e gestione del personale in collaborazione con HR. Garantire il rispetto delle normative in materia di igiene, salute, sicurezza e privacy. Principali requisiti: esperienza nel ruolo di General Manager. Si valutano profili con pluriennale esperienza nel ruolo di Hotel Manager. Eccellenti capacità di leadership, problem solving e gestione delle relazioni con i vari dipartimenti della struttura albeghiera. Provenienza da strutture organizzate e affiliate (The Leading Hotels of the World, Small Luxury o equivalenti), preferibilmente indipendenti. Buona conoscenza della lingua inglese e possibilmente della lingua francese. Ottima conoscenza del pacchetto Office. RAL: fino a 90.000 lordi annui + alloggio in appartamento nei pressi della struttura alberghiera.

Director Comercial & Dezvoltare Afaceri | Resort balnear premium Tip de lucru: Bucuresti remote si presupune deplasari on-site pentru sedinte de management. Despre companie Clientul nostru este un resort balnear și de vacanță premium din sud-estul României, înconjurat de natură, care valorifică resurse terapeutice naturale unice în zonă. Oferta include cazare, alimentație publică, evenimente, servicii SPA și balneo, plus un Health Center. Locația rolului Rolul este bazat în București, cu deplasări regulate la locația resortului. În rest, se lucrează remote din București. Scopul rolului Coordonezi strategia comercială și toate eforturile de vânzări ale resortului, prin vânzări, dezvoltare comercială, parteneriate strategice și oferte pentru segmentele leisure, corporate, spa și Health Center. Oferi leadership zilnic echipei de vânzări și ești responsabil de atingerea obiectivelor de venituri. Folosești datele și toate resursele disponibile pentru a descoperi noi oportunități de business (noi segmente de industrie, analiza concurenței) și pentru a crește cota de piață la cazare, alimentație publică, evenimente și servicii SPA și balneo. Despre departament Raportezi Directorului General Coordonezi echipa de vânzări, formată din 3-4 persoane, aflată în plin proces de extindere Responsabilități principale Dezvoltarea și implementarea strategiei comerciale Stabilirea obiectivelor de vânzări și monitorizarea rezultatelor Identificarea de noi oportunități de business și dezvoltarea piețelor existente Crearea ofertelor și pachetelor comerciale Dezvoltarea relațiilor cu parteneri corporate, agenții de turism și organizatori de evenimente Negocierea contractelor și evaluarea parteneriatelor Analiza pieței, a concurenței și a performanței comerciale Profilul căutat Minimum 5 ani de experiență în management comercial sau business development, preferabil în ospitalitate, turism, wellness ori servicii Experiență în coordonarea echipelor și gestionarea obiectivelor de vânzări și a bugetelor Abilități excelente de negociere și de construire a relațiilor profesionale Gândire analitică și orientare către rezultate Comunicare clară și capacitate de colaborare cu echipe multidisciplinare Limba engleză la nivel avansat Persuasiv, proactiv, capabil să obțină rezultate prin echipă Orientare spre un nivel ridicat al calității serviciilor și înțelegerea nevoilor clienților interni și externi Pachet oferit Salariu negociabil, în funcție de experiență (clientul este deschis la așteptări justificate in fuctie de profilul candidatului) Bonus anual din vânzări, conform target-ului Tichete de masă Decontare transport GDPR Notice: By applying for this role, candidates implicitly consent to their personal data being processed by Antal, unless otherwise advised in writing. Please note that our career ads may use approximate salary levels as a guide. However, we are happy to consider applications from all candidates who can demonstrate the skills necessary to fulfill the role. We can only respond to the best-fit applicants within an average response time of a maximum of four weeks. The rest of the CVs are stored in our international talent pool for potential future matches. Please note that your personal information will be treated under our Privacy Policy. Thank you!

For a 5*L resort in Tuscany, we are currently recruiting for a FRONT OFFICE MANAGER. Reporting directly to the Operations Manager, he/she will be responsible for the management of all aspects of the Front Office functions, in accordance with resort standards. What you will do: Front Desk Operations Manage day-to-day operations, ensuring the quality and meeting the expectations of the customers. Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. Perform administrative duties such as, but not limited to, daily schedule/hours edit in system, payroll, inventory, purchase requests, attendance record etc. Manage successful Front Office Upselling, encouraging participation and growth to contribute to maximizing the room revenues. Reservation Operations Manage all incoming reservation requests via phone, email, and online platforms. Ensure accuracy in booking details and guest profiles. Handle special requests and resolve booking issues. Monitor booking trends and adjust availability and rates accordingly. Implement pricing strategies in coordination with the Operations Manager and the Owners. Guest Experience Handle all guest compliments, comments, observation and complaints in a timely and effective manner, ensuring guest’s complete satisfaction. Ensure all the request by guests to be responded in timely and efficiently manner and out come to be up to customer complete satisfaction Ensure a friendly warm, genuine, and efficient guest’s arrival and departure experience. Team Leadership: Supervise, Guide and Support all colleagues in the department with their duties. Encourage the sense of teamwork throughout the resort. Motivate and inspire the colleagues with positive attitude and high energy to maximize their performance. To be presence at public area for the quality check to be performed for colleagues and ensuring all standards are met in services. Monitor the associates’ interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. Evaluate colleague’s performance throughout the year What we need: 2+ years’ experience as Front Office Manager or 4+ years’ experience as Assistant Front Office Manager in a luxury/upscale hotel/resort. Strong interpersonal and communication skills. Perfect standing. Excellent problem and conflict resolutions skills. Computer literate to include Microsoft Office, Word, PowerPoint, Excel etc. Ability to work in a flexible schedule. Excellent knowledge of English and Italian, both oral and written. What we offer: Competitive salary. Full accommodation. Smart working. Location: Tuscany

For a charming Luxury Resort in Tuscany, we’re looking for a: Resident Manager You will be reporting to the Owner and directly responsible for overseeing the daily operations of the property. Fully responsible for all aspects of all departments (front office, housekeeping, food & beverage, maintenance, etc.) ensuring smooth day-to-day operations. Conducting regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, and also any staff issues. Minutes of the meeting to be sent to the Owner. Collaborating closely with department heads to set service standards and enhance guest satisfaction. Ensuring SOP implementation in all departments and checking the same during routine operational checks. Monitoring guest feedback and implement continuous improvements to elevate the guest experience. Acting as the primary point of contact for VIP guests, handling requests, complaints, and special arrangements with discretion and professionalism. Ensuring personalized guest experiences that reflect the unique character of the property. Overseeing the creation and management of unique guest experiences, including excursions, events, and other bespoke services. Ensuring compliance with health, safety, and luxury brand standards. Randomly inspecting the stores (F&B/Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F&B Manager & Chef. Dealing with Suppliers/Vendors for quality products involving Purchase Manager Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture. Leading, motivating, and supporting a diverse team of hospitality professionals, promoting a culture of excellence and continuous improvement. Providing timely and constructive feedback to all direct reports as and when required either formally or informally. Managing staffing levels, recruitment, and training programs to maintain high-quality service. Conducting performance evaluations and implement strategies for employee growth and development. Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organisation without compromising quality and service. Working closely with the Owner to identify new revenue streams and enhance profitability. Maintaining and protecting the property's luxury brand identity through adherence to established standards of service and presentation. Working with marketing teams to ensure consistency in guest communication and promotional activities. Ensuring the property consistently meets or exceeds the expectations of discerning luxury travelers. Collaborating with the Owner to develop and implement short- and long-term strategic goals. Providing regular operational reports, KPIs, and performance analysis to the Owner. Assisting in the planning and execution of renovations, upgrades, or new projects. What we are looking for: At least 5-7 years in a leadership role within a luxury hospitality environment, preferably as a Resident Manager, Hotel Manager, Director of Operations or similar position in a 5-star property. Degree in Hospitality Management, Business Administration, or related field. Fluent in English and Italian (additional languages are a plus). Excellent standing and outgoing personality Strong leadership, communication, and problem-solving skills. Financial acumen and guest-oriented mindset. Hands-on approach with in-depth understanding of luxury hotel operations, guest services, and hospitality trends Charismatic, detail-oriented, and able to foster an exceptional service culture. Location: Tuscany, Italy

For a Michelin star restaurant, we are currently recruiting a: Pastry Chef Main Duties: Development of specialty desserts for the Restaurant and Banquets. Maintain complete knowledge of and comply with all procedures. Ensure that standards are maintained at a superior level on a daily basis. Maintain and strictly abide by state sanitation/health regulations requirements. Inspect the cleanliness and organization of the work station; rectify any deficiencies; maintain throughout the shift. Prepare and produce dessert menu items for the Restaurant and Banquets following recipes and yield guides, according to the standards. Keep Executive Chef informed of all responsibilities of Pastry Kitchen to include production schedules, dessert development, menu changes, etc Review status of work and follow-up actions required with the team before leaving. Ability to manage production and expenses of the Pastry Kitchen in line with budget and forecast Requirements: Previous experience as a Pastry Chef or Pastry Sous Chef in a starred/fine dining/gourmet restaurant. Excellent organizational skills Ability to work well under pressure of meeting production schedules and timelines Strong teamwork skills in a kitchen environment Location: Tuscany