About the Role
We are looking for an experienced finance professional to lead and manage end-to-end Accounts Payable (AP) operations within our IT captive shared service center (GBS). In this role, you will ensure seamless invoice processing, strict compliance, process automation, and high-performing stakeholder and vendor relationships.
Key Responsibilities
End-to-End AP Operations: Own invoice processing, vendor payments, statement reconciliations, and month-end/quarter-end closing activities.
Compliance & Governance: Ensure complete adherence to company financial policies, internal controls, and statutory/tax regulations.
Process Automation & Improvement: Drive standardization, robotic process automation (RPA), and continuous workflow enhancements to scale operations.
Performance & SLA Monitoring: Track, analyze, and report on key performance indicators (KPIs) and service-level agreements (SLAs), including DPO (Days Payable Outstanding) and processing error rates.
Vendor & Stakeholder Management: Handle complex vendor escalations, resolve payment discrepancies, and build strong partnerships with internal procurement, treasury, and business teams.
Team Leadership: Lead, mentor, coach, and develop a high-performing team of AP specialists and coordinators.
Audit Support: Act as the primary point of contact for internal and external audits, ensuring prompt resolution of audit observations.
Qualifications & Experience
Education: CA / CMA / MBA (Finance) or a Graduate/Postgraduate degree in Commerce.
Experience: 8 to 12 years of hands-on experience in Accounts Payable, ideally within an IT captive shared service center (GBS/GCC).
Technical Skills:
- Deep domain knowledge of Procure-to-Pay (P2P) and AP lifecycles.
- Hands-on proficiency with major ERP systems (e.g., SAP, Oracle).
- Strong grasp of internal controls, SOX compliance, and reconciliations.
Soft Skills: Proven people management, cross-functional stakeholder handling, analytical thinking, and conflict-resolution abilities.
