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Logistics, Supply Chain & Transportation
Financial Controller (m/w/d) – Raum Bremen
Unser Mandant ist ein international tätiger Konzern mit globaler Präsenz und einer stark wachsenden, dynamischen Unternehmensstruktur. Für den Standort im Raum Bremen suchen wir einen Financial Controller (m/w/d), der die kaufmännische Steuerung über mehrere Landesgesellschaften hinweg mitgestaltet. Deine Aufgaben Du unterstützt bei der finanziellen Integration laufender und zukünftiger Unternehmenszukäufe (M&A) Du wirkst an der Erstellung von Monats-, Quartals- und Jahresabschlüssen mit Du übernimmst Planung, Budgetierung, Reporting und Forecasting nach IFRS Du entwickelst bestehende Controlling- und Reporting-Instrumente weiter und passt sie an neue Anforderungen an Du baust Managementreports, Prognosen und Berichte kontinuierlich aus Du verbesserst laufend die Arbeitsabläufe innerhalb der Abteilung sowie in den zugehörigen Gesellschaften Du berichtest direkt an die Controlling-Leitung Dein Profil Ein erfolgreich abgeschlossenes Studium mit Schwerpunkt Controlling, Finanzen oder Wirtschaftsprüfung Einschlägige Berufserfahrung im Finanzcontrolling oder in der Wirtschaftsprüfung Eine ausgeprägte analytische Denkweise Gute Englischkenntnisse in Wort und Schrift Hohes Engagement, Kommunikationsstärke und ein sicheres Auftreten Ein gutes Gespür für Zeitmanagement und Priorisierung Was dich erwartet Finanzielle Vorteile: Vermögenswirksame Leistungen, betriebliche Altersvorsorge, Mitarbeiterrabatte, eine Mitarbeiterkarte mit monatlichem Guthaben, Jobrad sowie Jubiläumszahlungen Einarbeitung: Eine umfassende Einarbeitung mit individuellem Einarbeitungsplan Team: Ein engagiertes, motiviertes Team mit flachen Strukturen und offener Arbeitsatmosphäre Abwechslung: Ein vielseitiges Aufgabengebiet mit großem Entscheidungsspielraum bei einem global agierenden Unternehmen Flexibilität: Ein moderner Arbeitsplatz mit transparenter Gleitzeitregelung und der Option auf mobiles Arbeiten Weiterentwicklung: Regelmäßige Fortbildungen, Schulungen, E-Learning-Angebote sowie unternehmenseigene Personalentwicklungsprogramme Interesse? Wir freuen uns auf deine Bewerbung!
Banking & Investment
Head – Client Experience
AED 35,000 – 50,000 per month + benefits
Head – Client Experience Job Reference: ANT-CX-HEAD-0826Function: Client Experience / Customer Experience / TransformationIndustry: Banking / Financial ServicesLocation: Dubai, UAEEmployment Type: Full-TimeLevel: Senior LeadershipExperience: 12+ Years About the Role We are seeking an accomplished Head – Client Experience to lead the development and execution of an enterprise-wide customer experience strategy across multiple business and service channels. The role will be responsible for establishing customer-centric standards, improving end-to-end client journeys, strengthening Voice of Customer programmes, enhancing complaint management and driving service transformation through digitalisation, process optimisation and data-led insights. The successful candidate will act as a strategic partner to senior business, operations, technology, product and transformation stakeholders, ensuring that customer experience remains embedded within business strategy, operating models and performance management. This is an opportunity for a senior CX leader who can combine strategic vision with operational execution and deliver measurable improvements in customer satisfaction, service quality, efficiency and business outcomes. Key Responsibilities 1. Client Experience Strategy Develop and implement a comprehensive Client Experience strategy and framework aligned with organisational objectives. Establish customer-centric principles, standards and governance across business units and customer touchpoints. Define the desired end-to-end customer experience across products, services and channels. Establish CX priorities based on customer insights, business objectives and market trends. Partner with senior leadership to embed customer-centricity into business and operating strategies. Establish measurable objectives and governance mechanisms for continuous CX improvement. 2. Customer Journey Management Lead the design, mapping and continuous optimisation of end-to-end customer journeys. Identify customer pain points, friction areas, service gaps and opportunities for improvement. Analyse customer interactions across digital, branch, contact centre and relationship-management channels. Develop journey improvement programmes based on customer feedback, operational data and business priorities. Work with Product, Operations, Technology and Digital teams to redesign inefficient customer journeys. Ensure customer journeys are consistent, intuitive and aligned with defined service standards. 3. Voice of Customer & NPS Own and enhance enterprise-wide NPS, Voice of Customer (VOC), Voice of Employee (VOE) and customer feedback programmes. Establish appropriate methodologies for collecting, analysing and distributing customer insights. Monitor NPS, CSAT, CES and other relevant customer experience indicators. Identify trends, recurring issues and customer pain points through quantitative and qualitative analysis. Conduct root-cause analysis and translate customer feedback into actionable improvement initiatives. Present CX insights, trends and recommendations to senior leadership. The original role specifically places significant emphasis on NPS/VOC analysis, root-cause assessment and translating feedback into improved client experience, operational efficiency and revenue outcomes. 4. Customer-Centric KPIs & Performance Management Define and implement customer-centric KPIs across business and service functions. Integrate CX measures into relevant business scorecards and performance frameworks. Establish service-level indicators covering quality, turnaround time, resolution, satisfaction and customer effort. Monitor performance against agreed CX targets and service standards. Develop executive dashboards and management reporting on CX performance. Drive accountability for customer outcomes across relevant functions. 5. Complaints Management & Service Recovery Establish and continuously improve the enterprise customer complaint-management framework. Ensure complaints are accurately captured, categorised, investigated and resolved within agreed TATs. Establish effective escalation and service-recovery mechanisms for complex customer issues. Conduct root-cause analysis to identify systemic issues behind recurring complaints. Work with Product, Operations, Technology and Compliance teams to eliminate recurring customer pain points. Use complaint insights to improve processes, products and customer journeys. Establish governance and reporting mechanisms for complaint trends and resolution performance. 6. Service Standards & Quality Management Define and maintain customer service standards across relevant channels and business units. Establish quality-assurance frameworks and service-level expectations. Monitor adherence to customer service standards and identify areas requiring corrective action. Develop continuous improvement programmes to enhance service quality. Promote a culture of service excellence and customer ownership. Ensure customer-facing teams understand and consistently apply defined service standards. 7. Digital & Service Transformation Identify opportunities to digitise and simplify customer interactions. Partner with Digital, Technology and Operations teams to develop improved digital journeys. Evaluate opportunities involving AI, automation, chatbots, IVR, self-service and digital servicing. Lead initiatives to reduce unnecessary manual activities and improve customer turnaround times. Support process re-engineering and automation initiatives designed to improve both customer experience and operational efficiency. Ensure digital transformation initiatives are measured against tangible customer and business outcomes. The original banking role specifically highlights digital tools such as chatbots and IVR, process re-engineering and automation as mechanisms for improving customer experience while managing cost. 8. Operational Excellence Identify opportunities to improve service processes, turnaround times and operational efficiency. Work closely with Operations and Technology teams to eliminate process bottlenecks. Analyse service performance and identify opportunities for simplification and automation. Establish continuous-improvement methodologies across customer-facing processes. Balance customer experience improvements with cost, risk and operational considerations. Drive initiatives that improve both customer outcomes and business efficiency. 9. Cross-Functional Leadership Act as the central CX partner across Business, Product, Operations, Technology, Digital, Marketing, Compliance and Risk. Establish strong relationships with senior stakeholders across the organisation. Influence business decisions through customer insights and data-driven recommendations. Facilitate cross-functional CX governance forums. Drive alignment around customer priorities and improvement initiatives. Ensure CX considerations are incorporated into new products, services, processes and technology initiatives. 10. Team Leadership Lead, develop and motivate customer experience, service quality and related teams. Establish clear objectives, performance standards and development plans. Build a high-performing customer-centric culture. Develop CX capabilities across the organisation through coaching, training and knowledge sharing. Identify capability gaps and develop succession and talent-development plans. Promote employee engagement and ownership of customer outcomes. The role requires significant leadership capability, including the ability to manage large teams and multiple CX/service activities simultaneously. 11. Governance, Risk & Compliance Ensure customer experience processes comply with applicable regulatory, risk and governance requirements. Work with Compliance, Risk, Audit and Legal teams where required. Ensure appropriate controls are embedded within customer-facing processes. Support audit requirements and remediation activities related to customer service and CX. Maintain appropriate governance around customer complaints, service standards and customer data. Ensure customer experience initiatives are implemented within approved risk and governance frameworks. Key Experience & Qualifications Bachelor's degree in Business Administration, Banking, Finance, Marketing, Customer Experience, Operations or a related discipline. MBA or relevant postgraduate qualification is preferred. 12+ years of relevant professional experience, with significant exposure to Customer Experience, Client Service, Service Quality, Operations or Transformation. Proven experience in a senior CX leadership role within Banking, Financial Services, FinTech or another highly regulated environment. Strong experience managing enterprise-level customer experience programmes. Demonstrated experience with NPS, VOC, CSAT and customer feedback programmes. Strong experience in customer journey mapping and service design. Proven experience in complaints management and root-cause analysis. Experience in process re-engineering, automation and digital transformation. Strong experience managing large or multi-functional teams. Excellent stakeholder-management and executive communication capabilities. Technical & Functional Expertise Strong knowledge of several of the following: Customer Experience Management Client Experience Strategy Customer Journey Management Voice of Customer (VOC) Net Promoter Score (NPS) Customer Satisfaction (CSAT) Customer Effort Score (CES) Customer Journey Mapping Service Design Complaint Management Root Cause Analysis Service Quality Management Process Re-engineering Operational Excellence Digital Transformation Automation Contact Centre Operations IVR / Chatbot / Digital Servicing Customer Analytics CX Governance KPI & Performance Management Preferred Industry Experience Candidates from the following environments are particularly encouraged to apply: Banking Retail Banking Private Banking / Wealth Management Corporate Banking Financial Services FinTech Digital Banking Payments Insurance Telecommunications Large-scale Customer Service Operations Customer-centric Technology Organisations Banking or financial-services experience is strongly preferred, particularly where the candidate has managed enterprise CX, service transformation or customer-service operations. Leadership Competencies The successful candidate should demonstrate: Strategic CX Leadership Customer-Centric Mindset Commercial Awareness Data-Driven Decision Making Strong Analytical Capability Executive Stakeholder Management Transformation Leadership Process Improvement Change Management Strategic Problem Solving Strong Communication & Presentation People Leadership Influencing & Negotiation Operational Discipline Continuous Improvement Mindset Key Performance Indicators Success in this role will be measured through: Improvement in NPS / CSAT and other CX indicators. Reduction in customer complaints and recurring pain points. Improved complaint-resolution TAT. Improved customer journey performance. Increased digital adoption and self-service utilisation. Reduction in manual processes and operational friction. Improved service-quality scores. Increased adherence to customer service standards. Improved customer retention and engagement. Successful delivery of CX transformation initiatives. Strong employee engagement and CX culture adoption.
Information Technology & Software
Data Analyst II - SAP BODS
We're hiring an SAP BODS Migration Specialist to lead our data integration journey! If you have hands-on experience driving seamless data migrations and complex ETL workflows, we’d love to connect. Experience: 6–8 years Location: Gurgaon Key Responsibilities Data Identification & Scoping: Identify, scope, and analyze source data from various legacy ERP systems to determine data types, volumes, and business rules. Data Cleansing & Validation: Lead data profiling, cleansing, and validation efforts to ensure pristine quality prior to loading into SAP. Conversion & Migration: Design, develop, test, and execute SAP BODS data conversion and migration strategies across diverse SAP modules. Hands-on Implementation: Serve as a core contributor in SAP implementation/rollout projects, taking complete ownership of end-to-end data pipelines from source extraction to target SAP loading. Quality & Performance Optimization: Test, run, and optimize BODS jobs and ETL workflows to maintain high code quality and optimal processing performance. Cross-Functional Collaboration: Partner closely with functional module leads and business stakeholders to map legacy data to SAP target structures seamlessly. Must-Have Qualifications Core Expertise: 6 to 8 years of dedicated, hands-on experience in SAP BODS focusing specifically on data conversion and migration. ERP to SAP Migration: Proven track record of migrating data from non-SAP or legacy ERP platforms into SAP environments. SAP Module Familiarity: Direct experience working with and understanding key SAP functional module data structures. Data Lifecycle Management: Solid experience in data profiling, volume handling, cleansing, validation, and error handling within BODS. Implementation Ownership: Clear, articulate track record of direct technical contributions within full-lifecycle SAP implementation projects. Communication & Analytical Skills: Strong analytical problem-solving skills with the ability to communicate effectively in a global team environment.
Information Technology & Software
MTS IV Software, AGX
Job Summary We are seeking a highly skilled MTS IV Software Engineer to join our dynamic team. In this role, you will be responsible for designing, developing, and maintaining robust software solutions that enhance our AGX product line. Your expertise will directly contribute to driving the innovation and efficiency of our software development processes, ensuring high-quality deliverables that meet our clients' needs. Key Responsibilities Design and implement scalable software applications utilizing Python and Go Lang. Collaborate with cross-functional teams to define and refine software requirements and specifications. Develop and maintain automated testing frameworks to ensure software quality and performance. Analyze and improve system performance and reliability in cloud-based environments, particularly AWS. Participate in code reviews and mentor junior developers to foster a culture of continuous learning and improvement. Required Qualifications Bachelor's degree in Computer Science, Engineering, or a related field. 4 to 8 years of experience in software development with proficiency in Python and Go Lang. Preferred Qualifications Experience with AWS services and cloud architecture. Strong understanding of software development best practices, including agile methodologies.
Engineering - Mechanical & Industrial
Design Engineer – Creo
As per norms
Design Engineer – Creo Experience: 3–5 YearsWork Mode: Work from OfficeIndustry: Energy / Heavy Engineering About the Organization Join a globally established technology and engineering organization with nearly two decades of experience delivering engineering and technology solutions across international markets. Founded in 2006, the organization has grown from a small product-focused team into a global workforce of 500+ professionals, with operations across India, the USA, Canada, Australia, UAE and other international markets. Its engineering capabilities span product development, plant design & engineering, industrial automation, structural engineering, civil, electrical, wiring and harness design, supporting clients across multiple industries and geographies. Key Achievements & Highlights · 20+ years of industry presence with a growing global footprint. · 500+ professionals across global locations. · Delivered 500+ applications and technology solutions for clients globally. · Engineering division focused on multidisciplinary engineering and design capabilities across product development, plant engineering, structural, electrical and industrial automation. · Strong presence across sectors including manufacturing, energy, healthcare, retail and technology. · Continues to invest in innovative technology solutions, including AI-powered and automation-led solutions. About the Opportunity We are looking for skilled Design Engineers with strong hands-on experience in Creo to work on technically challenging projects in the Energy and Heavy Engineering domain. This opportunity is ideal for engineers looking to strengthen their expertise in 3D modelling, sheet metal design, structural design, drafting and engineering documentation while working in a global engineering environment. Key Responsibilities · Develop and modify 3D models and engineering designs using Creo. · Work on sheet metal and structural design as per project requirements. · Prepare and maintain accurate engineering drawings and drafting documentation. · Apply GD&T principles to ensure design accuracy and manufacturability. · Collaborate with engineering and project teams to resolve design requirements. · Manage engineering data and documentation using PLM systems. · Support design modifications, drawing revisions and engineering change activities. · Ensure designs meet applicable engineering, quality and project requirements. Must-Have Skills · Creo – strong hands-on experience · Sheet Metal Design · Structural Design · Engineering Drafting · GD&T · Experience with any PLM Tool, such as: o Windchill o Teamcenter o Similar PLM platforms Candidate Profile · 3–5 years of relevant Design Engineering experience · Strong hands-on expertise in Creo-based mechanical design · Experience in sheet metal and/or structural design · Good understanding of engineering drawings, drafting and GD&T · Exposure to PLM systems · Candidates from Energy, Heavy Engineering, Industrial Equipment, Manufacturing or related engineering domains would be preferred. Why Consider This Opportunity? · Opportunity to work with a globally established engineering and technology organization · Exposure to international engineering projects · Opportunity to work on technically challenging Energy & Heavy Engineering projects · Build expertise in Creo, structural design, sheet metal and engineering documentation · Work alongside multidisciplinary engineering teams · Strong opportunity for technical and professional growth Interested candidates can share their updated CV along with the details below to [email protected] or +91 92251 78365. 1. Total Years of Experience: 2. Relevant Experience in Creo: 3. Experience in Sheet Metal / Structural Design: 4. Experience in Drafting & GD&T: 5. PLM Tool Used: Windchill / Teamcenter / Other 6. Industry / Domain Experience: 7. Key Products / Components Designed: 8. Current Designation: 9. Current CTC: 10. Expected CTC: 11. Notice Period / Buyout Option: 12. Current Location: 13. Preferred Location: 14. Reason for Job Change: 15. How many years of hands-on experience do you have in Creo, and which modules do you primarily work with? 16. What type of sheet metal and structural components have you designed using Creo? 17. How do you apply GD&T while preparing engineering drawings? 18. Which PLM tool have you used, and what activities have you handled using it?
Engineering - Mechanical & Industrial
Design Engineer - Automation
As per company norms
Design Engineer – Automation Location: Bengaluru, KarnatakaDepartment: Engineering / DesignExperience: 3–5 YearsIndustry: Industrial AutomationWork Mode: Hybrid Job Summary We are looking for a Design Engineer – Automation with hands-on experience in mechanical/machine design and industrial automation. The role involves concept development, 3D modelling, detailing, sheet metal design, GD&T, and manufacturing drawings. About the Organization The organization is a leading engineering and technology solutions provider delivering design and engineering solutions across various industries. The company focuses on innovative automation, mechanical design, and engineering solutions, supporting clients in developing advanced equipment, assembly lines, and testing systems with a strong emphasis on quality, reliability, and engineering excellence. Key Responsibilities Design and develop automation machines, mechanical components and assemblies. Create 3D models, assemblies and manufacturing drawings. Develop concepts based on customer/project requirements. Design sheet metal and fabricated components. Apply GD&T and engineering standards. Prepare BOMs, assembly and fabrication drawings. Coordinate with manufacturing, quality and production teams. Support design modifications and technical problem-solving. Candidate Requirements Diploma / B.E. / B.Tech – Mechanical Engineering 3–5 years of relevant experience in Mechanical Design / Automation. Hands-on experience in SolidWorks and Autodesk Inventor. Strong knowledge of GD&T, Sheet Metal, Machine Design and Detailing. Exposure to SPM / Industrial Automation / Assembly or Testing Machines is preferred. Good understanding of manufacturing and fabrication processes. Key Skills SolidWorks | Autodesk Inventor | GD&T | Sheet Metal | Machine Design | Industrial Automation | SPM | 3D Modelling | Concept Design | Detailing | BOM Candidate Information Required Total Years of Experience: Relevant Experience in Mechanical/Machine Design: Experience in Automation/Industrial Automation: Experience in SolidWorks: Experience in Autodesk Inventor: Experience in 3D Modelling and Assembly Design: Experience in Machine Design/SPM/Assembly Line Design: Experience in Medical Equipment/Automotive Automation: Current Company Name: Current Designation: Qualification: Current CTC: Expected CTC: Notice Period / Buyout Option: Current Location: Reason for Job Change (Detail): Experience in Concept Design and Detailing: Experience in Manufacturing/Assembly Drawings: Interested candidates can share their updated CV along with the above details at:[email protected]
Automotive & Aerospace
Produktions- / Werkscontroller (m-w-d), Raum Bremen
80000 - 95000
Produktionscontroller / Werkscontroller (w/m/d) Standort: Raum Bremen Unser Mandant Unser Mandant ist eine international tätige Unternehmensgruppe aus dem produzierenden Umfeld. Das Unternehmen entwickelt und fertigt hochwertige Präzisionskomponenten für die Automobilindustrie und weitere industrielle Anwendungen. In dieser abwechslungsreichen Position arbeiten Sie eng mit einem internationalen Controlling-Team zusammen. Der Schwerpunkt liegt auf der Erstellung fundierter Analysen und Reports, dem Produkt- und Produktionscontrolling sowie der kontinuierlichen Weiterentwicklung der bestehenden Controlling-Prozesse und Systemlandschaft. Ihre Aufgaben Durchführung und Weiterentwicklung des Vertriebs- und Produktionscontrollings Erstellung von Kosten-, Abweichungs- und Wirtschaftlichkeitsanalysen Laufende Überwachung und Analyse relevanter Produktions- und Finanzkennzahlen Unterstützung bei nationalen und internationalen Projekten Weiterentwicklung und Dokumentation von Controlling-Prozessen, insbesondere im internationalen Umfeld Mitarbeit bei der Erstellung und Analyse von Monats- und Jahresabschlüssen Erstellung von Ad-hoc-Auswertungen und Entscheidungsvorlagen für die Geschäftsleitung und das Management Mitwirkung bei der Budget- und Mittelfristplanung sowie Überwachung von Umsatz, Kosten, Investitionen, Working Capital und Bilanzkennzahlen Intensivierung und Optimierung der Nutzung bestehender ERP-, Finanz- und Controlling-Systeme Ihr Profil Erfolgreich abgeschlossenes betriebswirtschaftliches Studium, idealerweise mit Schwerpunkt Controlling, Finanzen oder Rechnungswesen Mindestens zwei Jahre Berufserfahrung im operativen Controlling eines produzierenden Unternehmens Erfahrung im Produktions- oder Vertriebscontrolling Ausgeprägtes Zahlenverständnis und sehr gute analytische Fähigkeiten Solides Verständnis der Finanzbuchhaltung sowie von Monats- und Jahresabschlüssen Sicherer Umgang mit den gängigen MS-Office-Anwendungen, insbesondere Excel Erfahrung mit einem ERP- oder Finanzbuchhaltungssystem; Kenntnisse in SAP, DATEV und LucaNet sind von Vorteil Selbstständige, sorgfältige und strukturierte Arbeitsweise Hohes Maß an Einsatzbereitschaft, Zuverlässigkeit und Teamfähigkeit Sehr gute Deutschkenntnisse und verhandlungssichere Englischkenntnisse Ausgeprägte Kommunikationsfähigkeit und interkulturelle Kompetenz Bereitschaft zu gelegentlichen internationalen Dienstreisen Das erwartet Sie Eine verantwortungsvolle Position in einem internationalen Produktionsunternehmen Abwechslungsreiche Aufgaben mit Gestaltungsspielraum Fort- und Weiterbildungsmöglichkeiten Attraktives und faires Vergütungspaket Kollegiales Arbeitsumfeld mit kurzen Entscheidungswegen und flachen Hierarchien Regelmäßige Teamveranstaltungen Zusätzliche Mitarbeiterangebote, beispielsweise Fitnesskooperationen, Fahrradleasing und Essenszuschüsse Haben wir Ihr Interesse geweckt? Dann senden Sie Ihre aussagekräftigen Bewerbungsunterlagen unter Angabe Ihres möglichen Eintrittstermins und Ihrer Gehaltsvorstellung an: Edward MooreE-Mail: [email protected] +49 69 976 75 139
Information Technology & SoftwareTechnology & Internet Services
Manager – Business Architect
AED 30,000 – 40,000
Manager – Business Architect Job Reference: ANT-BA-MGR-0826Function: Business Architecture / Technology / TransformationIndustry: Telecommunications / Technology / Enterprise ITLocation: Dubai, UAEEmployment Type: Full-TimeExperience: 8–12 YearsLevel: Manager About the Role We are seeking an experienced Manager – Business Architect to lead business requirements, demand shaping and scope management across large-scale technology and transformation initiatives. The role will act as a strategic bridge between Business, Product, Operations, Technology, Delivery and external partners, translating business objectives and investment requirements into clear, structured and execution-ready requirements. The successful candidate will bring strong expertise in business analysis, requirements management, business architecture, stakeholder management and technology delivery, with the ability to structure complex business problems into measurable outcomes and well-defined delivery scope. Experience within telecommunications, enterprise technology, digital transformation, BSS/OSS or other large-scale technology environments will be highly advantageous. Key Responsibilities 1. Business Requirement Discovery Lead structured requirement discovery sessions with Business, Product, Operations, Technology and other stakeholders. Understand business objectives, investment cases and strategic priorities. Translate high-level business requirements into clear functional and non-functional requirements. Challenge assumptions, ambiguity and incomplete information. Ensure business requirements are measurable, outcome-driven and aligned with strategic objectives. Facilitate workshops, interviews and requirement walkthroughs with relevant stakeholders. 2. Requirements Analysis & Documentation Own the development and maintenance of high-quality business requirement documentation. Develop and manage artefacts including: Business Requirement Documents (BRDs) Epics Features User Stories Acceptance Criteria Process Flows Requirement Traceability Matrices Ensure requirements remain implementation-agnostic and focus on what the business needs rather than how technology will deliver it. Maintain traceability between business objectives, requirements, scope and delivery outcomes. Ensure requirements are sufficiently detailed for estimation, planning and execution. 3. Demand Shaping & Delivery Readiness Work with Project Owners and Business stakeholders to shape initiatives into delivery-ready demand. Assess requirements for completeness, feasibility, dependencies and business value. Ensure initiatives meet defined entry criteria before progressing to estimation, planning and funding approval. Support backlog refinement, release planning and programme/phase readiness. Identify gaps, dependencies, risks and unresolved decisions that could impact delivery. Support prioritisation of requirements based on business value, urgency, complexity and investment. 4. Scope & Change Management Act as a key custodian of approved business requirements and scope. Establish clear baseline requirements for approved initiatives. Assess the impact of proposed changes on scope, cost, resources, timelines and delivery capacity. Support formal change-control processes and governance forums. Ensure changes are properly documented, assessed and approved. Minimise unnecessary scope expansion and requirements churn during execution. 5. Stakeholder Management Act as a central point of accountability for requirement clarity across assigned initiatives. Build strong working relationships with senior Business, Product, Technology and Delivery stakeholders. Facilitate requirement alignment workshops and decision-making sessions. Resolve conflicting requirements and stakeholder expectations. Ensure consistent understanding of scope across internal teams, vendors and delivery partners. Communicate complex business and technology requirements clearly to senior stakeholders. 6. Technology & Enterprise Alignment Work closely with Enterprise Architecture, Solution Architecture, Technology and Engineering teams. Ensure business requirements align with enterprise technology strategies and architectural principles. Support the evaluation of solution options from a business-value and requirements perspective. Understand dependencies across applications, platforms, integrations and technology domains. Ensure requirements appropriately address functional, non-functional, security, integration, performance and operational considerations. 7. Telecom / BSS / OSS Environment Support business and technology initiatives across complex telecom or enterprise environments. Develop an understanding of BSS/OSS ecosystems, digital platforms, customer journeys and enterprise applications. Work across initiatives involving customer-facing platforms, enterprise systems, digital channels, operations and technology services. Understand dependencies between business processes, applications, data and technology platforms. Support transformation and modernisation initiatives across large-scale technology environments. 8. Agile & Delivery Practices Work effectively within Agile, Waterfall or hybrid delivery environments. Support backlog refinement and sprint/release planning activities. Provide clear requirements and acceptance criteria to delivery teams. Support PI Planning and programme-level planning activities where applicable. Participate in UAT planning, business validation and acceptance activities. Ensure delivered solutions remain aligned with approved business requirements. 9. Vendor & Partner Management Work with technology vendors, implementation partners and system integrators. Ensure external partners have a clear understanding of approved requirements and scope. Participate in requirement clarification and solution evaluation sessions. Monitor requirement-related risks and dependencies across multi-vendor environments. Support vendor deliverables and acceptance activities from a business-requirements perspective. Key Deliverables The successful candidate will be responsible for ensuring: Clear and complete business requirements. Well-defined project and programme scope. Delivery-ready technology demand. Strong requirement traceability. Clear acceptance criteria and business outcomes. Effective stakeholder alignment. Controlled scope and change management. Improved estimation and delivery predictability. Reduced requirement-related rework during execution. Candidate Requirements Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business Administration or a related discipline. 8–12 years of experience in Business Analysis, Business Architecture, Requirements Management, Product Ownership or Technology Transformation. Proven experience supporting large-scale technology or CapEx-funded programmes. Strong experience in requirements elicitation, analysis and documentation. Experience working with multiple business and technology stakeholders. Experience in large enterprise, telecommunications, technology, banking or other complex environments. Experience working within multi-vendor delivery environments. Strong understanding of Agile and Waterfall delivery methodologies. Experience with backlog refinement, UAT and delivery lifecycle management. Strong understanding of scope and change management. Excellent facilitation, communication and stakeholder-management skills. Technical & Functional Skills Strong knowledge of several of the following: Business Architecture Business Analysis Requirements Management Requirement Traceability Business Process Analysis BRD / FRD Development Epics & User Stories Acceptance Criteria Product Ownership Demand Management Portfolio Management Scope & Change Control Agile / Scrum Waterfall PI Planning UAT Jira Confluence Enterprise Applications BSS / OSS Digital Transformation Enterprise IT Preferred Certifications One or more of the following would be advantageous: CBAP / CCBA PMI-PBA PMP PRINCE2 Agile / Scrum certification SAFe certification TOGAF or equivalent architecture certification The original role specifically identifies Project Management and Agile certifications as required/preferred, while CBAP or equivalent is an advantage. Preferred Industry Background Candidates from the following environments are encouraged to apply: Telecommunications Technology / IT Services Banking & Financial Services FinTech Digital Platforms Technology Consulting Enterprise Transformation Systems Integration Large-scale Consumer Technology Telecom experience and BSS/OSS exposure will be particularly advantageous. Leadership & Behavioural Competencies Strategic and analytical thinking Strong business acumen Structured problem-solving Excellent stakeholder management Strong facilitation and influencing skills Attention to detail Strong scope discipline Decision-making capability Commercial awareness Collaborative leadership Ability to operate effectively in complex environments Strong written and verbal communication Success Measures Success in this role will be measured through: Quality and completeness of requirements entering delivery. Reduction in requirement-related rework and clarification. Improved estimation accuracy. Improved delivery predictability. Reduced scope churn. Clear alignment between business objectives and delivery outcomes. Improved stakeholder satisfaction. Strong governance of approved business requirements. These measures closely reflect the current market role definition, which emphasises stable and complete requirements, reduced rework, improved estimation accuracy, delivery predictability and business satisfaction.
Cloud & AI
SM Cloud Architect
Define and own end-to-end cloud architecture for enterprise applications and platforms. Design scalable, highly available, resilient, and secure solutions across AWS, Azure, and GCP Create HLD/LLD, architecture diagrams, data flows, integration designs, and technical documentation. Work closely with infrastructure, network, database, SAP, security, application, and external SI teams. Design and implement cloud infrastructure using Terraform, CloudFormation, ARM/Bicep, or equivalent IaC technologies. Design secure cloud architectures following Zero Trust, least privilege, defense-in-depth, and security-by-design principles. Conduct architecture and security reviews, vulnerability assessments, and risk assessments. Design cloud networking architectures covering VPC/VNet, subnets, routing, VPN, firewalls, load balancers, DNS, and connectivity. Partner with DevOps and DevSecOps teams to implement automated delivery and operational processes. Design and optimize CI/CD pipelines using tools such as Jenkins, GitLab CI, Azure DevOps, or equivalent.
Property, Facilities & Real Estate Management
Sales Manager / Channel Relations
AED 12,000 – 15,000/month + Commission + Incentives
Sales Manager / Channel Relations Function: Sales / Channel RelationsIndustry: Real Estate / Property DevelopmentLocation: Dubai, UAEEmployment Type: Full-TimeExperience: 3–7 Years About the Role We are seeking an experienced and results-driven Sales Manager / Channel Relations professional to drive sales performance through strong relationships with real estate brokers, channel partners, property consultants and strategic business partners. The role will be responsible for developing and managing the channel partner network, driving sales performance, identifying new business opportunities and ensuring consistent achievement of revenue and sales targets. The ideal candidate will have strong knowledge of the UAE real estate market, particularly Dubai's off-plan and luxury property segment, with an established network of brokers and agencies. Key Responsibilities Sales & Revenue Management Develop and execute sales strategies to achieve assigned revenue and booking targets. Drive sales of residential and/or luxury real estate developments through channel partners. Monitor sales performance against targets and implement corrective actions where required. Identify new business opportunities and develop strategies to increase market share. Analyse sales trends, market conditions and customer behaviour to identify growth opportunities. Prepare regular sales forecasts, performance reports and market updates. Ensure consistent achievement of monthly, quarterly and annual sales objectives. Channel Partner Management Develop and maintain strong relationships with real estate agencies, brokers and channel partners. Identify and onboard new high-performing channel partners across the UAE and international markets. Manage the complete partner relationship lifecycle, from onboarding through performance management. Conduct regular meetings with brokers and agencies to understand market requirements and business opportunities. Develop partner engagement strategies to increase project visibility, enquiries and conversions. Maintain strong relationships with key decision-makers within partner agencies. Ensure channel partners have access to the required project information, sales materials and promotional resources. Broker Network Development Build and continuously expand a strong network of active real estate brokers and property consultants. Identify top-performing agencies and individual consultants within target markets. Develop strategic relationships with key brokerage firms to generate consistent sales volumes. Organise and participate in broker meetings, property presentations, project launches and sales events. Support channel partners with project knowledge, product positioning and sales strategies. Encourage partner activation and maintain consistent engagement across the broker network. Market Intelligence Maintain strong knowledge of the UAE real estate market and competitive landscape. Monitor competitor projects, pricing, payment plans, launches and promotional campaigns. Provide market feedback to senior management and internal sales teams. Identify emerging market segments, buyer profiles and geographical opportunities. Track changes in customer preferences, investment trends and broker activity. Sales Performance & Reporting Track individual and channel-partner performance against agreed KPIs. Prepare sales forecasts and pipeline reports. Analyse conversion ratios, booking performance and partner productivity. Identify underperforming channels and implement appropriate improvement plans. Maintain accurate records of partner activities, leads, opportunities and sales closures. Provide management with regular updates on sales pipeline, market activity and channel performance. Cross-Functional Collaboration Work closely with internal Sales, Marketing, CRM, Customer Experience and Operations teams. Coordinate with marketing teams on broker campaigns, project launches and promotional activities. Ensure timely communication of product updates, inventory, pricing and payment plans to channel partners. Coordinate with internal stakeholders to resolve partner and customer-related issues. Support sales events, exhibitions, roadshows and other business-development initiatives. Candidate Requirements Bachelor's degree in Business Administration, Marketing, Real Estate or a related discipline is preferred. 3–7 years of relevant experience in UAE real estate sales or channel relations. Proven experience working with a real estate developer, brokerage or property investment organisation. Strong understanding of the Dubai/UAE real estate market. Demonstrated experience in off-plan property sales is highly preferred. Established network of UAE-based real estate brokers and agencies. Proven track record of achieving or exceeding sales targets. Strong understanding of developer sales processes and broker-channel dynamics. Excellent communication, negotiation and presentation skills. Strong relationship-management and business-development capabilities. Ability to analyse sales data, market trends and channel performance. Strong commercial awareness and customer orientation. UAE driving licence is preferred. Preferred Candidate Profile We are particularly interested in professionals with experience as: Sales Manager – Real Estate Channel Relations Manager Channel Sales Manager Broker Relations Manager Agency Relations Manager Senior Sales Manager Business Development Manager – Real Estate Developer Sales Manager Senior Property Consultant Sales Team Leader – Real Estate Candidates currently working with UAE property developers, leading real estate brokerages or luxury/off-plan real estate organisations are encouraged to apply. Key Competencies Sales Leadership Channel Partner Management Broker Relationship Management Business Development Off-Plan Real Estate Luxury Property Sales Negotiation & Closing Sales Forecasting Market Intelligence Performance Management Client Relationship Management Strategic Partnerships Communication & Presentation Target Orientation What Success Looks Like Success in this position will be measured through: Achievement of monthly and annual sales targets. Growth and productivity of the channel partner network. Increased activation of high-performing brokers and agencies. Strong partner retention and engagement. Growth in qualified sales pipeline and conversions. Accurate sales forecasting and reporting. Expansion into new market and agency segments. Strong collaboration between channel partners and internal teams. Career Opportunity This role offers an opportunity to join a high-growth real estate environment and play a key role in expanding sales through strategic broker and channel partnerships. Professionals with a strong UAE broker network, proven off-plan sales performance and a track record of consistently achieving targets will be particularly well suited to this opportunity. Interested candidates may share their updated CV for a confidential discussion.