Vice President – Key Account Management | Education Business
Job Title - Vice President – Key Account Management
Salary - TBD + Education Allowance + Family Benefits + Bonus
Antal is partnering with a leading UAE-based diversified business group, operating as part of one of Abu Dhabi’s largest semi-government-linked groups, is seeking a commercially driven Vice President – Key Account Management to manage and grow its established Education business in the UAE.
The role will focus on strengthening strategic customer relationships, protecting recurring revenue, improving account performance, and ensuring seamless service delivery across government education entities, private and international schools, school groups, and other education-sector partners.
The successful candidate will take ownership of day-to-day account management and commercial execution, driving customer retention, contract renewals, and account growth while enabling the Education business leadership to focus on long-term strategy, new market opportunities, and business expansion.
Key Responsibilities
- Manage strategic education-sector accounts across the UAE, including government entities, school groups, and institutional customers.
- Drive revenue retention, contract renewals, upselling, cross-selling, and account profitability.
- Build strong relationships with senior stakeholders, procurement teams, school leadership, and government authorities.
- Coordinate with internal teams across printing, production, distribution, and digital learning solutions to ensure effective service delivery.
- Lead commercial negotiations, account planning, forecasting, and customer reviews.
- Resolve customer escalations and identify opportunities to improve service quality and operational efficiency.
- Monitor account performance, revenue pipelines, customer satisfaction, and commercial KPIs.
Candidate Requirements
- Bachelor's degree in Business Administration, Marketing, Education, Commerce, or a related field; an MBA is an advantage.
- Minimum 10 years of experience in key account management, commercial leadership, or business development.
- Experience in education services, educational publishing, EdTech, curriculum solutions, or institutional services is preferred.
- Proven track record managing high-value accounts, contract renewals, and revenue growth.
- Experience engaging with government entities, education authorities, ministries, or large school groups is highly desirable.
- Strong commercial acumen, negotiation, stakeholder management, and CRM reporting skills.
- UAE education-sector experience will be a significant advantage