Role Overview
As Regional Manager, you will own end-to-end business delivery across our partner hospitals in
managing 15 - 20 hospitals and leading a team of 30 - 40 sales associates. This is a P&L role:
you will own growth, contribution margin, and patient penetration for the region, while building
deep relationships with senior hospital leadership (COOs, Heads of Billing, Insurance, and
Operations).
The role blends strategic ownership with on-ground execution. You will spend a significant share
of your time inside hospitals - coaching associates, troubleshooting operational bottlenecks, and
meeting hospital leadership. The remainder is structured reviews, planning, and cross-functional
work with central teams.
Key Responsibilities
Business & Growth Ownership
• Own the region P&L - growth targets, contribution margin, and patient penetration.
• Use data to identify the highest-leverage growth opportunities (which hospitals, which
departments, which patient cohorts) and reallocate team effort accordingly.
• Run weekly business reviews with associates and team leads; escalate blockers fast.
Stakeholder Management
• Build and maintain relationships with COOs, Heads of Insurance, Billing, and Operations
across all partner hospitals in the region.
• Be the single point of accountability for hospital leadership across the region.
Execution & Operations
• Ensure smooth, consistent service delivery across every hospital in the region.
• Oversee billing, disbursals, and process compliance; drive 100% adherence through
process and team-level interventions.
• Partner with central operations, finance, and product teams to fix systemic issues - don't
just patch them.
Team Leadership & Development
• Lead, coach, and grow a 30-40 person team of sales associates across hospitals.
• Build a performance-driven culture - structured reviews, clear incentives, recognition, and
consequence management.
• Own hiring, onboarding, and retention for the region. Build a bench of high-performers
ready for team-lead roles.
Ideal Candidate Profile Must-haves
• 3-5 years of experience in P&L ownership, business growth, regional sales leadership, or
large-scale field operations.
• Proven experience leading teams of 20+ across multiple locations.
• Direct stakeholder management at CXO/COO level - you should be comfortable walking
into a hospital COO's office and steering the conversation.
• Strong analytical instincts - you use data to make resource-allocation decisions, not just
to report after the fact.
Strongly preferred
• Background in healthcare sales, hospital operations or hospital-facing B2C businesses.
• Experience hiring, training, and managing front-line sales or operations teams from
non-traditional backgrounds.