Sales Executive – Training Sales

Job Title: Executive - Training Sales & Operations

Employer Description

About Business Assurance: We help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand and manage their risk picture through our management system certification and training portfolios. Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, allowing you to engage in projects that develop next-generation solutions.

Job Role & Responsibilities

1. Nurture current clientele, cross-sell and upsell various trainings, and acquire new clients to expand the geographic and services spread.
2. Sell and ensure the delivery of trainings (standard and customized) to all industries, business types, and individuals.
3. Achieve the sales and revenue target of Training Services of DNV in your territory.
4. Implement the sales plan and collaborate with experts to serve clients across industries.
5. Generate sales through various avenues including but not limited to:
   • In-house courses
   • Public courses
   • Virtual courses
   • E-learning modules
6. Qualify tutors and arrange scheduling of relevant tutors for sold courses.
7. Handle arrangements for training, deliver certificates to candidates, collect payments, address customer complaints related to training and delivery, and gather feedback from customers.
8. Be supported by the technical team for special services in making technical proposals, qualifications, presentations, and support selling services wherever essential for closing contracts.

Specific Expertise Required

• Engineer or a graduate in any discipline.
• MBA in Sales/Marketing is an added advantage.
• 2-5 years of similar experience in a Training/Academic institute or certification body.

Technical / Functional Skills

• Sales Executive – Training Sales
• Budget: ₹6–8 LPA
• Experience: 2–5 years (6–7 years can be considered if within budget)
• Employment Type: Full-time
• Working Days: 5 days/week
• Work Model: Hybrid (3 days Work from Office, 2 days Work from Home)
• Location: Kolkata
• Territory Coverage:
  • Primarily Kolkata (frequent travel)
  • West Bengal
  • Odisha
  • Jharkhand
  • Bihar
  • Chhattisgarh
  • North Eastern states (travel approximately once a year)
• Local Candidate Preference: Yes
• Language Preference: Should know the local language and have good knowledge of Kolkata's geography.

Sales Nature

• 80% Inside Sales / Telecalling / Lead Generation
• 20% Field Sales
• Candidate should be comfortable with both inside sales and field sales.

Field Work

• Mandatory.
• Candidate should be flexible to travel for client meetings and business development.
• Candidate can log out directly from the field; returning to the office is not mandatory.

Lead Generation

• Generate own leads through calling and prospecting.
• Handle inbound leads wherever applicable.
• Maintain existing clients while acquiring new business.

Sales Type

• B2B Sales experience is mandatory.
• B2C-only profiles are not preferred.

Preferred Industries

1. Certification Bodies
2. TIC (Testing, Inspection & Certification) Companies
3. Other Preferred Backgrounds:
   • Insurance Sales
   • Credit Card Sales
   • EdTech
   • MedTech
   • Institutional Sales
   • Technology Sales
   • Candidates with strong telecalling/inside sales experience

Gender Preference

• No gender preference.
• Female candidates are welcome if comfortable with field sales and travel.

Age Preference

• Preferably below 35 years.
• Can be relaxed for exceptional candidates.

Notice Period

• Immediate joiners preferred.
• Up to 60 days acceptable.
• 90 days is generally not preferred.

Vehicle Requirement

• Own vehicle is preferred and will be an added advantage.

Number of Vacancies

• 1

Position Open Since

• Opened recently (approximately 2 days before the discussion).

Hiring Priority

• Immediate.
• Hiring Manager wants to close the position as soon as possible.

Interview Process

1. Round 1: Virtual Interview (Hiring Manager – Anuji or Kamalini)
2. Round 2: Final Interview (Mostly Virtual; Face-to-Face if required)

Assessment Process

Recruiter to submit shortlisted candidates through ATS. Assessment Form to be completed with:

• Experience
• Current CTC
• Expected CTC
• Other required candidate details

Key Responsibilities

1. Sell DNV Training Services.
2. Cross-sell and Upsell training programs.
3. Generate new business.
4. Maintain existing client relationships.
5. Coordinate training delivery.
6. Arrange trainers.
7. Schedule training sessions.
8. Ensure certificate distribution.
9. Follow up on payments.
10. Resolve customer queries.
11. Collect customer feedback.

Reporting Office

Kolkata Office (Address to be shared separately by the hiring team).

Additional Notes

• Competitor list (Certification Body/TIC companies) will be shared separately for candidate mapping.
• Strong communication, telecalling, relationship management, and consultative B2B sales skills are essential.
• Candidate should be comfortable balancing inside sales, client servicing, and field sales activities.