International Business Development Manager – North American Retail & International Markets
We are particularly interested in candidates with genuine international new-business development experience in the retail market, rather than candidates whose background is primarily existing-customer account management or inbound sales.
Location: India – Remote (working from home)US-aligned hours: Mon/Wed/Fri, 6:30 pm – 3:30 am IST; Tue/Thu, 3:00 pm – 12:00 am ISTEmployment: Full-time, self-employed; 14 days’ paid leave plus mandatory national and state holidaysMonthly salary: ₹10 to 15 LPA, depending on experienceMonthly bonus: Up to ₹30,000, subject to minimum KPIs being met
About the Company:
We are an established international manufacturer and supplier of bespoke retail packaging, including:
Plastic carrier bagsPaper carrier bagsE-commerce packagingBespoke retail packaging solutions
Our manufacturing facility is in Malaysia, with established commercial and warehousing operations in the UK and the United States. We supply retailers and businesses internationally and are now looking to expand our relationships with major retail organisations, particularly in the US.
The Role
This is a new-business development (hunting) role, not existing-customer account management or telesales.
The BDM will be given a defined list of predominantly North American retailers and will be responsible for identifying the relevant buying and procurement contacts, opening relationships, and creating genuine commercial opportunities. Although this is a hunting role, the BDM will also need good account management and organisational skills.
You will be expected to network within each prospective retailer, establish and maintain relationships, and navigate between the various buying teams to build a pipeline of opportunities. Even after RFQs have been received, the BDM will work with the Commercial Director to execute them in a timely manner, and will follow up to ensure we remain on the prospective retailer’s radar.
For many retailers on your list, we already know the relevant buyer or buying team; for the rest, you will identify them. You must be able to take these relationships forward professionally, maintain contact with the relevant buyers, and ultimately turn each relationship into a valuable quoting opportunity.
Who This Role Is Not For
We are specifically looking for genuine new-business hunters. We do not want candidates whose experience is predominantly in handling existing customer orders, repeat business, order execution, shipping and logistics, invoicing and documentation, or other operational work.
Key Responsibilities:
Research allocated retailers and organisations
Must know - Incoterms (International Commercial Terms)
Identify relevant buyers, category managers, procurement executives and other decision-makers
Prospect through email, telephone, LinkedIn and other appropriate channels
Build relationships with senior buyers and procurement teams
Secure introductory Zoom/Teams meetings for the Commercial Director
Understand each customer’s current packaging requirements
Establish product specifications, estimated volumes, purchasing requirements and buying cycles
Identify tenders, RFQs and other sourcing opportunities
Develop qualified opportunities for us to quote on
Assist in the RFQ process
Maintain long-term relationships with prospective retail buyers
Follow up in a disciplined and professional manner
Keep accurate records of prospects, conversations and opportunities
What We Provide
Prospecting tools: LinkedIn Sales Navigator, ZoomInfo/Apollo and a cloud-based CRM systemFull training, company presentations, product information and marketing materialsSupport from our UK, US and Malaysian operations
Candidate Profile:
Our key requirement is a minimum of 3 years’ experience selling any product or service into North American or European retailers.
The candidate must have a proven track record of communicating with and navigating through various retail accounts to obtain commercial opportunities. A particularly strong candidate will be able to give examples of taking a completely cold retail prospect and turning it into a meaningful commercial opportunity.
Packaging experience is not essential, but candidates from the packaging industry are the most favourable outcome and would certainly qualify for the top end of our salary offer. However, we will consider any candidate who can demonstrate experience selling any product into North American or European retailers; this is the key.
The position is fully remote from India. Candidates must be comfortable working independently and communicating regularly with our UK team, and must be able to work the hours above to communicate effectively with US customers.
Essential Requirements:
Excellent spoken and written EnglishProfessional telephone and video-meeting skillsConfidence dealing with senior buyers and procurement professionalsProven outbound new-business development experienceAbility to research organisations and identify decision-makersExperience generating their own opportunities rather than relying primarily on inbound leadsStrong cold-email and cold-calling capabilityPersistence and professional follow-upStrong commercial awarenessGood organisational and CRM disciplineAbility to work independently from homeWillingness to work the hours needed for effective communication with US-based customersHow to apply:1️⃣ Fill out this form: https://lnkd.in/gQp6yFsb2️⃣ Email your updated resume to
[email protected]
