Product Manager – Sales Management

The HR Manager's mission will be to build the teams of both properties and to develop a service culture that is high-quality, authentic and sincere, giving every guest a unique experience. The profile Essential requirements · 4–6 years' proven experience as HR Manager in luxury hospitality. · Experience in hotel pre-opening or repositioning, including large-scale recruitment campaigns. · A track record of building a service culture and training programmes. · Experience in change management: assessing and developing existing teams. · Good knowledge of UK employment law and HR best practice. · An empathetic, credible person, able to work closely with the management team. Desirable requirements · Experience with international brands or affiliations such as Small Luxury Hotels of the World or The Leading Hotels of the World, in both city hotels and resorts or tourist destinations. HR management · Lead the HR office and develop the two existing team members. · Manage the relationship with the external payroll and employment law provider. · Ensure all processes comply with UK and Scottish employment law, including right-to-work checks. · Work with the CFO on staffing budgets, labour costs and reporting. · Set up clear policies, performance reviews and an employee handbook. · Experience in multi-property HR management. · Knowledge of the Scottish hotel labour market. · A professional HR qualification, for example CIPD. · Experience with ESG criteria, sustainability programmes or local community projects. What we offer · A key role in a new luxury hospitality group, working directly with the management team and the owners. · The opportunity to shape the culture of two exceptional properties from the very beginning. · A competitive salary package: [details to be confirmed]. · A beautiful place to live and work, close to Edinburgh.

Product Manager – Sales Management Job Role & Responsibilities Own the strategy and roadmap for Atica’s sales management product: AI Agent led sales Lead generation and prospect data Outbound campaign tooling CRM and pipeline layer for sales managers RFP response across Cvent, HotelPlanner, and MeetingBroker Post-signature account servicing Be the voice of the user: Engage with Atica sales managers, listen to live calls, and analyze lost deals. Communicate with hotel owners and general managers about unmet business needs. Enhance sales manager productivity: Identify and automate manual tasks such as research, drafting, data entry, and follow-ups. Aim for significant improvements, not just minor adjustments. Win RFPs: Manage response time, quality, and win rate across group and corporate RFP channels. Utilize automation to draft and price bids effectively. Prioritize impactful problems and estimate their revenue or efficiency impact before committing resources. Ideate solutions using technology, data science, and design, and articulate them through product requirement documents. Collaborate closely with engineering, design, data science, and sales leadership. Drive metrics: Own the metric tree for leads sourced, contactability, reply and qualification rates, meetings booked, contracts signed, room nights secured, RFP win rate, and revenue per sales manager. Instrument what you ship and own the targets. Own adoption: Ensure features are utilized by sales managers through enablement, documentation, and internal rollout. Specific Expertise Required At least 3 years of experience in product management. Demonstrated fluency with data – SQL, analytics tooling, or equivalent hands-on experience. Exposure to AI or LLM-backed products and features is a plus. Technical / Functional Skills Strong product instincts and ownership. Ability to derive product decisions from data. Excellent verbal and written communication skills. Ability to drive influence across engineering, design, data science, and sales organizations. Location Pune, India. This is an in-office role. Your users are on the ground with you – that proximity is the single biggest advantage this role has, and we expect you to use it.

**Job Title: Software Development Engineer II (SDE 2)****Location:** [Insert Location]**Position Summary:**We are seeking a motivated and skilled Software Development Engineer II (SDE 2) with 3 to 5 years of experience to join our dynamic development team. In this role, you will contribute to the design, development, testing, and maintenance of software applications, working collaboratively in a fast-paced environment. The ideal candidate will demonstrate strong engineering principles, a passion for innovation, and a commitment to delivering high-quality software solutions.**Key Responsibilities:**- Design, develop, and maintain robust, scalable, and high-performance software applications.- Collaborate with cross-functional teams including product management, quality assurance, and UX/UI designers to gather requirements and deliver outstanding solutions.- Write clean, maintainable, and efficient code while adhering to industry best practices and company guidelines.- Participate in code reviews and provide constructive feedback to peers to enhance the overall code quality.- Troubleshoot, debug, and resolve software defects in a timely manner.- Contribute to the design and implementation of APIs and microservices.- Stay updated on emerging technologies and best practices while continually seeking opportunities to improve software development processes and practices.- Document technical specifications, system designs, and user guides to facilitate knowledge sharing and support ongoing maintenance and operations.**Required Skills and Qualifications:**- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.- 3 to 5 years of experience in software development using programming languages such as Java, C#, Python, or JavaScript.- Proficient in web development frameworks (e.g., React, Angular, Node.js) and experience with RESTful APIs.- Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes) is a plus.- Strong understanding of software development methodologies, including Agile and DevOps practices.- Experience with version control systems (e.g., Git) and continuous integration/continuous deployment (CI/CD) pipelines.- Familiarity with database systems such as SQL and NoSQL databases.- Excellent problem-solving skills and the ability to think critically and analytically.- Strong verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders.- A commitment to continuous learning and personal development.**Preferred Qualifications:**- Experience with automated testing frameworks to improve code quality and reliability.- Knowledge of performance optimization techniques and best practices.- Previous experience mentoring junior developers or leading small projects is a plus.Join our team and contribute to exciting projects that make a difference! Interested candidates are encouraged to apply by submitting their resume along with a cover letter detailing their relevant experience and motivation for applying. We value diversity and inclusion in our workforce and are committed to providing equal employment opportunities to all qualified individuals.

Main Duties and Responsibilities •Assists the Director of Excellence Academy in the daily management of the division to ensure smooth operations, consistent excellence in training activities and participant satisfaction. •Ensures that all training and skills development activities are strategically aligned with Castelfalfi’s mission, vision and culture. •Contributes to the design and development of training materials, including presentations, guidelines and learning tools on the company philosophy, procedures, product knowledge (hospitality and agriculture), customer care, operational excellence and leadership skills, ensuring the continuous evolution, improvement and prosperity of the Academy. •Organizes and implements the training calendar to support talent development at both individual and team level, aligning with business and operational needs. •Assists in conducting training needs assessments, measuring the effectiveness of training to ensure a return on investment. •Maintains training attendance records and other documentation related to skills development. •Organizes the training program and oversees its delivery with a hands-on approach, ensuring the timely completion of all assigned tasks. •Participates in the development of the division’s budget, as needed. •Builds and maintains positive relationships with colleagues and team members, always remaining professional and people-oriented. Required Skills •3 to 5 years of work experience in a similar position, preferably in luxury hospitality. •Degree in Human Resources Management, Occupational Psychology, Foreign Languages and/or a field related to hospitality and tourism. •Excellent knowledge of the MS Office package, including PowerPoint. •Positivity, flexibility and creativity, with excellent professional presence and communication skills. •Leadership skills with a people-focused approach, skilled in human capital management and performance-oriented •Excellent organizational and interpersonal skills: welcoming and ethically minded. •Fluency in Italian and English, both spoken and written.

In the role of Assistant Financial Controller , you will play a crucial part within the Finance department, supporting the Financial Controller in the management and oversight of the Hotel financial operations. You will have the opportunity to delve deeper into luxury hospitality finance practices, actively contributing to financial accuracy and regulatory compliance. If you are an experienced finance professional looking to be part of a dynamic luxury environment, this is your moment. Primary Responsibilities Include: Assisting the Financial Controller in the preparation of monthly, quarterly, and annual financial reports Supporting budget management and forecasting activities, analyzing variances, and providing recommendations Overseeing and ensuring the accuracy of Accounts Payable (AP) and Accounts Receivable (AR) processes Collaborating on general ledger management, ensuring the correct recording of financial transactions Participating in month-end and year-end closing procedures, including account reconciliations and balance sheet analysis Assisting in the implementation and maintenance of internal controls to safeguard hotel assets Preparing financial analyses and providing support to various departments for strategic decision-making Ensuring compliance with company financial policies, as well as local and international regulations What You Bring: Bachelor's degree in Finance, Accounting, Economics, or a related field Proven experience (at least 2-3 years) in a financial role, preferably within the luxury hospitality sector Solid understanding of accounting principles (GAAP/IFRS) and financial control procedures Excellent analytical, problem-solving, and numerical skills Advanced proficiency in Microsoft Office Suite, especially Excel, and familiarity with financial management systems (PMS/ERP) Fluent in Italian and English (both written and spoken) Highly detail-oriented, organized, and capable of handling confidential information with utmost discretion Ability to work independently and collaboratively as part of a dynamic team

ABOUT OUR CLIENTOur client has operated since 1988 and has expanded into international workforce recruitment. They collaboratively work registered with the Ministry of External Affairs, Government of India, placing Indian workers with employers in Europe, with Greece as our main market. Role & Responsibility:As Manager - HR & Culture with strong emphasis on recruitment and culture-building. The manager is responsible for: Driving end-to-end talent acquisition (sourcing, interviews, onboarding). Managing HR operations (employee lifecycle, payroll inputs, compliance, documentation). Overseeing performance management (KRAs, appraisals, probation reviews). Handling compensation & benefits (salary benchmarking, appraisal cycles). Shaping organizational culture (employee engagement, grievance handling, recognition programs). Duties:To build HR systems, strengthen workplace culture, and ensure smooth HR operations in a growing, founder-led organization. It combines strategic HR responsibilities (culture, performance, compensation) with hands-on recruitment ownership. Recruitment & Talent Acquisition: End-to-end hiring (sourcing, screening, interviews, offers, onboarding), market mapping, and agency management. HR Operations: Employee lifecycle management (onboarding, documentation, payroll inputs, compliance, exits) and maintaining accurate records. Performance Management: Define KRAs/KPIs, manage appraisal cycles, probation reviews, and performance improvement plans. Compensation & Benefits: Salary benchmarking, appraisal cycles, and transparent compensation decisions. Culture & Engagement: Foster ethics, accountability, and respect; handle grievances; design recognition and feedback mechanisms. Education: Graduate, MBA / PGDM in HR is an advantage, not a requirement. LLB / BA LLB: a plus, because VGIL works with employment contracts, overseas recruitment regulations, work-permit processes and lawyers. Key Requirements: 5 to 8+ years of progressive HR Generalist / HRBP / People Operations experience with substantial hands-on recruitment. Strong 4 - 5 year builders and 810 year candidates who remain fully hands-on will be considered. Has personally sourced and closed mid-level and senior hires through LinkedIn, job portals, referrals and direct outreach – not only through agencies – and can show how they improved quality or time-to-hire. Hands-on with attendance and leave, onboarding, documentation, performance reviews, appraisals and employee relations. At least one HR system personally built from scratch: a policy set, hiring engine, PMS, appraisal process or HR calendar. Experience in a founder-led, SME or growth-stage business where they built or improved HR personally. Strong preference for a micro or small enterprise where they helped build the team as headcount grew. Non-negotiable: Genuinely wants a 5–20 person build-stage environment and will personally execute recruitment, HR operations, performance systems and employee matters without a support team. Strong written and spoken English; strong Hindi preferred COMPENSATION Total CTC: ₹10–14 LPA, made up of fixed pay and a performance-linked component of approximately ₹1–1.5 LPA. Performance-linked component: tied to a small number of measurable outcomes agreed in the first 30 days – priority roles hired on time, 90-day joining and retention of new hires, PMS implemented and reviews running, core HR processes completed, and a growing share of hires through direct sourcing and referrals. Location: New Delhi Experience: 5 - 8+ yrs of hands-on HR with strong recruitment ownership CTC: ₹10–14 LPA total CTC (fixed + performance linked) Reporting: Managing Director

Main Duties Role Description This is a full-time, on-site role for a Chef De Cuisine, The Chef De Cuisine at New York Grill & Bar is responsible for overseeing culinary operations, including menu planning, managing a kitchen team of 25 chefs, ensuring the highest quality standards, and maintaining kitchen hygiene and safety. This role involves leading the culinary team, fostering creativity to deliver exceptional dining experiences, managing inventory, and ensuring cost efficiency in operations. The Chef De Cuisine will also collaborate closely with other departments to maintain the hotel’s reputation for extraordinary guest experiences. Qualifications Extensive experience in culinary management, kitchen operations, and team leadership Proven expertise in menu development, sourcing of premium ingredients, and innovative culinary execution Skills in food preparation, cooking techniques, and maintaining exceptional quality standards Knowledge of kitchen safety protocols, hygiene standards, and proper food storage practices Strong organizational and time management abilities with attention to detail Ability to work collaboratively with diverse teams and foster a positive and inclusive work environment Background in luxury hospitality or fine-dining establishments preferred Culinary degree or equivalent professional certification is highly desirable Proficiency in Japanese and English is an advantage NOTE: Candidate should have Luxury 5 star Hotel Experience or from luxury Hospitality Background. Nationality wise He / She could be European , American, Canadian only.

Executive AssistantLocation: South Mumbai – 400007.Reports To: FounderExperience: 10-20 years CTC Range: ₹10-25 LPA - 15–30% hike on current CTC (based on experience, current compensation, and fit)Industry: Base Metals / Manufacturing - Preferred from Copper / Non-Ferrous Metals Manufacturing & TradingWork week: 6 days Notice period: up to 30 days preferred How to apply: Fill out this form: https://lnkd.in/gQp6yFsbEmail your updated resume to [email protected] Job DescriptionRole Overview As Mercure Metals scales aggressively toward ₹1,800 Cr by FY27, the Founder’s time becomes the company's most constrained asset. The Executive Assistant is not an administrative role; it is an operational leverage role. This individual acts as the Founder's proxy for execution tracking, an information gatekeeper, and a cross-functional project manager, ensuring that strategic directives translate into measurable operational outcomes without requiring the Founder's constant micro-management. Key Responsibilities:● Executive Leverage: Audit and control the Founder’s bandwidth. Deflect non-critical escalations, enforce meeting agendas, and ensure all inputs reach the Founder pre-synthesized with clear decision matrices.● Strategic Project Management (PMO): Track critical growth initiatives (e.g., plant expansion timelines, OEM approval statuses) across department heads, flagging variance to the Founder before critical failures occur.● Cross-Functional Governance: Drive the operational rhythm of the business. Compile, interrogate, and distribute the monthly/quarterly MIS from Sales, Plant, and Finance prior to leadership reviews.● Stakeholder Interface: Act as the primary interface for high-priority external relationships (key clients, board members, financial partners), ensuring flawless communication flow. Service Level Agreement (SLA):● Decision-Making: Authority to reject meeting requests lacking agendas or required pre-reads. Authority to demand data rework from functional heads if MIS templates are incomplete.● Cross-Functional Output: Department heads must submit weekly/monthly deliverables to the EA 24 hours prior to Founder review.● Escalation: Immediate escalation to Founder if any functional head misses critical path deadlines on strategic projects (e.g., plant expansion milestones).● Response Turnaround: Near real-time routing of urgent internal/external communications during business hours.KPI / Metric: Act as the Founder’s single point of coordination for internal operations: prioritising meetings, escalations and inbox items.Set up and run a central tracker for leadership directives, following up with owners until closure.Design and run the executive MIS dashboard, and deliver consolidated MIS ahead of every review.Map and track timelines for strategic initiatives, starting with the top three, and flag delays and risks to the Founder early, with proposed fixes.Run the review cadence: agendas, pre-reads, minutes and follow-ups.Support expansion and M&A workstreams with data and coordination.

Per hotel 5 stelle sulla riviera ligure (provincia di Imperia), stiamo attualmente ricercando una figura di GENERAL MANAGER. Principali responsabilità: Pianificare e coordinare le attività operative dei diversi reparti, con particolare attenzione al F&B. Garantire gli standard internazionali di servizio e il miglioramento della customer experience. Gestire le relazioni interne con leadership, collaborazione e ottime doti relazionali. Monitorare performance economico-finanziarie, budget, forecast e scostamenti, in collaborazione con Finance. Definire e implementare strategie di marketing con il team Sales & Marketing. Garantire manutenzione ed efficienza di struttura, impianti e attrezzature. Supervisionare selezione e gestione del personale in collaborazione con HR. Garantire il rispetto delle normative in materia di igiene, salute, sicurezza e privacy. Principali requisiti: esperienza nel ruolo di General Manager. Si valutano profili con pluriennale esperienza nel ruolo di Hotel Manager. Eccellenti capacità di leadership, problem solving e gestione delle relazioni con i vari dipartimenti della struttura albeghiera. Provenienza da strutture organizzate e affiliate (The Leading Hotels of the World, Small Luxury o equivalenti), preferibilmente indipendenti. Buona conoscenza della lingua inglese e possibilmente della lingua francese. Ottima conoscenza del pacchetto Office. RAL: fino a 90.000 lordi annui + alloggio in appartamento nei pressi della struttura alberghiera.

For a 5*L resort in Tuscany, we are currently recruiting for a FRONT OFFICE MANAGER. Reporting directly to the Operations Manager, he/she will be responsible for the management of all aspects of the Front Office functions, in accordance with resort standards. What you will do: Front Desk Operations Manage day-to-day operations, ensuring the quality and meeting the expectations of the customers. Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. Perform administrative duties such as, but not limited to, daily schedule/hours edit in system, payroll, inventory, purchase requests, attendance record etc. Manage successful Front Office Upselling, encouraging participation and growth to contribute to maximizing the room revenues. Reservation Operations Manage all incoming reservation requests via phone, email, and online platforms. Ensure accuracy in booking details and guest profiles. Handle special requests and resolve booking issues. Monitor booking trends and adjust availability and rates accordingly. Implement pricing strategies in coordination with the Operations Manager and the Owners. Guest Experience Handle all guest compliments, comments, observation and complaints in a timely and effective manner, ensuring guest’s complete satisfaction. Ensure all the request by guests to be responded in timely and efficiently manner and out come to be up to customer complete satisfaction Ensure a friendly warm, genuine, and efficient guest’s arrival and departure experience. Team Leadership: Supervise, Guide and Support all colleagues in the department with their duties. Encourage the sense of teamwork throughout the resort. Motivate and inspire the colleagues with positive attitude and high energy to maximize their performance. To be presence at public area for the quality check to be performed for colleagues and ensuring all standards are met in services. Monitor the associates’ interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. Evaluate colleague’s performance throughout the year What we need: 2+ years’ experience as Front Office Manager or 4+ years’ experience as Assistant Front Office Manager in a luxury/upscale hotel/resort. Strong interpersonal and communication skills. Perfect standing. Excellent problem and conflict resolutions skills. Computer literate to include Microsoft Office, Word, PowerPoint, Excel etc. Ability to work in a flexible schedule. Excellent knowledge of English and Italian, both oral and written. What we offer: Competitive salary. Full accommodation. Smart working. Location: Tuscany