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Education & TrainingFull time
Senior Vice President – International Business Development
Abu Dhabi, United Arab Emirates
AED 38,000 to AED 40,000 + benefits + bonus
Full time
Senior Vice President – International Business Development Industry: Education | EdTech | Educational PublishingLocation: UAEExperience: 15+ Years About the Opportunity A leading UAE-based diversified business group, part of one of Abu Dhabi’s largest semi-government-linked groups, is seeking a Senior Vice President – International Business Development to lead the international expansion of its Education business. The role will focus on developing new markets across MENA, Africa and Central Asia, driving government partnerships, institutional contracts, educational publishing, digital learning solutions and strategic alliances. Key Responsibilities Develop and execute international market-entry and business expansion strategies. Identify and secure new opportunities through government ministries, public-sector institutions, school groups and international education partners. Lead B2G/G2G engagements, institutional tenders, strategic partnerships and large-scale education contracts. Drive business development across educational publishing, textbooks, digital learning platforms, LMS, assessment solutions, examination papers and teacher training. Build and manage an international sales pipeline across priority markets in Africa, MENA and Central Asia. Establish strategic alliances with publishers, EdTech providers, education operators and international organisations. Lead commercial negotiations, proposals, pricing strategies and partnership agreements. Collaborate with senior leadership to identify cross-selling opportunities and accelerate international growth. Requirements 15+ years of experience in international business development, strategic sales or commercial leadership. Proven track record of originating and closing large institutional or government contracts. Experience in Education, EdTech, Educational Publishing, B2G/G2G, Public-Sector Sales or education-related services. Strong exposure to emerging markets, particularly Africa, MENA or Central Asia. Established relationships with government ministries, education authorities, school networks or institutional stakeholders. Expertise in market entry, tender management, commercial negotiations and strategic partnerships. Bachelor's degree required; MBA or relevant postgraduate qualification preferred. Priority Markets: Rwanda, Tanzania, South Sudan, Jordan, Kuwait, Oman, Iraq, Uzbekistan and Nigeria, alongside other emerging international markets. Confidentiality: The hiring organisation's identity will be disclosed to shortlisted candidates.
Property, Facilities & Real Estate ManagementFull time
Finance Controller - Real Estate - Dubai - AED 50K - 55K - Dubai
Dubai, United Arab Emirates
Full time
Our client, one of the reputed Semi-government Holding group is looking to hire a Finance Controller for their Real Estate business vertical based in Dubai. Budget: AED 50K - 55K + Education Allowance + Full family status + Bonus Note: Preference to candidates having strong understanding and hands on exposure across the full fledge of finance operations. someone who has a complete understanding of the finance function and is capable of overseeing all its areas, primarily (Financial Management & Reporting, Budgeting & Forecasting, Accounts Payable & Receivable, General Accounting, MIS & Management Reporting, Cash Flow & Treasury, Financial Controls & Compliance, Audit Management, Taxation Knowledge of VAT, UAE Corporate Tax, and Financial Analysis). Job Title: Finance Controller Role Purpose: The Financial Controller will lead and oversee the day-to-day financial operations, treasury, and control environment of the real estate development and leasing portfolio, ensuring robust financial controls, compliance, and effective cash flow management. The role will have ownership of accounting operations, direct and indirect taxes, treasury, and transactional finance, while being responsible for Internal Controls over Financial Reporting (ICFR) and financial oversight of project-related payments, contractor certifications and sales commissions. Qualifications Experience Bachelor’s degree in Finance, Accounting, or related discipline. Professional qualification (ACCA, CPA, CA, CFA, CMA or equivalent). MUST 10–12 years of experience with strong exposure to financial controls, treasury, and operational finance. Experience in UAE real estate development / construction sector. Hands-on experience in ICFR, audit, or risk frameworks preferred. Key Responsibilities Financial Control Close (Operational Focus) Lead and manage the period-end close process from an operational standpoint, ensuring completeness of entries, reconciliations, and general ledger integrity. Maintain ownership of the General Ledger, ensuring accuracy and reliability of underlying accounting records. Ensure all balance sheet accounts are fully reconciled, reviewed, and supported monthly. Coordinate with the Financial Reporting Manager for timely submission of trial balances and supporting schedules. ICFR, Controls Governance Own and drive execution of Internal Controls over Financial Reporting (ICFR) across all finance processes, ensuring controls are embedded in day-to-day operations and transactions. Ensure all financial transactions (payments, collections, accruals, payroll, commissions, etc.) are processed in line with approved control frameworks, SOPs, and Delegation of Authority (DOA). Implement and enforce key financial controls, including: Segregation of duties, Maker-checker approvals, System-based workflow controls, Vendor master and payment controls. Maintain and periodically update control matrices, SOPs, and process documentation for all finance functions. Compliance Regulatory Ensure compliance with UAE VAT and CorporateTax regulations in operational transactions. Liaise with project teams to ensure tax implications are considered in commercial decisions. Support the Financial ReportingManager in preparation of VAT returnsand Corporate Tax filings by providing data and reconciliations. Support documentation and data requirements for submissions to the Federal Tax Authority. Accounts Payable, Project Payments Contractor Certifications Oversee the end-to-end Accounts Payable function including projects, leasing (i.e. facilities management) and general corporate purposes. Review and validate contractor payment certificates (IPCs) ensuring: Alignment with signed contracts, BOQs, and approved variations Accuracy of certified work vs actual progress Compliance with contractual payment terms and retention clauses Monitor project payment schedules, contractor liabilities, and commitments. Track and control advance payments, retention releases, and milestone disbursements. Ensure payments are aligned with approved budgets, cash flow plans, and DOA. Mitigate risks of overpayments, duplicate payments, and contract leakages. Treasury, Cash Flow Receivables Coordination Manage day-to-day treasury operations, including payments, collections monitoring, and bank reconciliations. Prepare and manage rolling cash flow forecasts (daily/weekly/monthly), integrating both project outflows and expected inflows. Liaise closely with the Collections C Recovery Manager to: Review receivables ageing reports and collection performance Validate expected cash inflows based on payment plans, PDCs, and recovery status Align cash flow forecasts with realistic collection assumptions Monitor liquidity, identify funding gaps, and recommend mitigation strategies. Track project cash outflows vs approved budgets and funding plans. Coordinate with banks on facility utilization, renewals, KYC, and covenant compliance. Monitor Escrow account balances and utilization and conformity to RERA and DLD conditions. Maintain register of various project or related guarantees issued by the Company and timely rollover, cancellation and call back of such guarantees. Liaise with banks and financial institutions and negotiate new project and corporate facilities. Sales and Purchase Agreements Review Sales and Purchase Agreements (SPA) to ensure compliance with internal policies, pricing approvals and external regulations such as VAT and other charges etc. Review Payments plans under the SPA to align project and corporate funding requirements in liaison with Project FPCA Manager. Sales Commissions Operational Finance Controls Review brokers contracts and oversee broker and staff commission calculations and payments. Ensure commissions are aligned with actual collections and contractual milestones. Implement controls to prevent overpayments or duplicate claims. Coordinate with Sales and Commercial teams for validation. Fixed Assets Project Cost Controls Maintain the fixed asset register, including capitalization of development costs. Ensure compliance with capitalization policies and project cost allocation frameworks. Monitor depreciation, asset verification, and reconciliations. Implement controls over project cost capitalization and transfers. Insurance Management Risk Coverage Monitor adequacy of insurance coverage across development projects, leasing assets and all assets of the Company. Review insurance policies, coverage limits, exclusions, and deductibles to ensure alignment with project risks and lender requirements. Liaise with insurance brokers and insurance companies on Policy placement, renewals, and endorsements, Claims processing and follow-ups, Optimization of coverage and premiums. Maintain a insurance register and monitor policy expiry and renewal dates. Support management in risk mitigation strategies through appropriate insurance structuring. Systems, Processes Continuous Improvement Ensure effective use of ERP systems (Oracle Fusion preferred) for transaction processing and controls. Implement system-based controls (approval workflows, access rights, audit logs). Drive automation and process efficiencies across finance operations. Continuously enhance processes aligned with best-in-class control standards. Key Skills Competencies Strong expertise in financial controls, ICFR, and operational finance. Solid understanding of construction contracts and contractor payment processes. Strong treasury and integrated cash flow management capability (inflows + outflows). Knowledge of UAE VAT and Corporate Tax regulations. ERP proficiency (Oracle Fusion preferred) and strong analytical skills. Strong stakeholder management across projects, collections, sales, and finance teams. Personal Attributes Strong control mindset with high integrity and accountability. Detail-oriented with strong risk awareness. Ability to manage multiple priorities in a project-driven environment. Proactive, solution-oriented, and collaborative.
Information Technology & SoftwareFull time
Test Analyst II
Pune, India
Full time
Role: Test Analyst II Location: Pune Mode of work: 5 days from office Experience Required: 3 to 5 years Domain experience required: Payment or Cards domain Skills required: Testing and debugging in Cyprus or Selenium Hands-on experience in ISO8583 Card issuing/acquiring/Switch POS/ATM machine testing Clearance & settlement As part of development projects, he ensures the preparation and execution of test campaigns (e.g. functional, security, performance, etc.) and the automation of testing of one or more software component(s); and this, while ensuring compliance with good quality and safety practices. Roles & Responsibilities: Ensure the development of the test campaign in order to guarantee the smooth running of the tests Ensure the recovery and deployment of existing campaigns in the project Ensure the design of the structure and organization of test campaigns, and the execution of test scripts associated with the software components to be tested Ensure the maintenance of the test repository Contribute to the definition of the test strategy Ensure the execution of tests in order to guarantee the quality of HPS solutions Ensure the declaration and monitoring of anomalies Ensure the review of designs, executions and anomalies of juniors Ensure reporting of your activity with the aim of contributing to performance Ensure the writing of analysis reports, summaries and reports Ensure management of relationships with other teams Ensure the development and quality of automated tests in order to execute test campaigns Ensure the development of the automation feasibility study Ensure the application and updating of the test strategy during each REX Ensure the implementation of the technical environment, automation tools and data sets Ensure the development of automated scripts and the implementation of the nightly build of the project Ensure monitoring of good practices and automation rules in the project context Contribute to the development of colleagues' skills with the aim of improving collective performance Provide guidance, support and support to colleagues
Information Technology & SoftwareFull time
Testing & Automation Team Lead
Pune, India
Full time
Role: Testing & Automation Team Lead Experience: 8–12 Years Employment Type: Full-time Location: Pune Key Responsibilities: Lead end-to-end QA activities, including test planning, execution, automation, and reporting. Manage and mentor QA teams and oversee testing deliverables. Develop test strategies, test cases, and scenarios based on business and technical requirements. Handle defect management, troubleshooting, and resolution. Drive test automation, regression testing, and process improvements. Coordinate with developers, business analysts, product teams, and clients. Ensure testing quality and compliance with payment scheme standards. Support certification activities for payment networks. Mandatory Skills: Strong experience in card payment systems, including Visa and MasterCard. Knowledge of authorization, clearing, and settlement processes. Experience in POS Acquiring (ISO 8583) and card issuing (Credit, Debit, Prepaid). Hands-on experience in testing lifecycle and defect management (JIRA). Knowledge of SQL, PL/SQL, Unix/Linux, and Shell scripting. Experience with test automation tools such as Selenium and HP ALM. Strong team management and stakeholder communication skills. Preferred Skills: Exposure to AMEX, JCB, and UPI payment schemes. PowerCard product experience. ISTQB or other testing certifications. Knowledge of Docker.
Food & Beverage ProductionFull time
Sales Manager - Dates - KSA - SAR 40K - 45K
Riyadh, United Arab Emirates
Full time
Our client, one of the most reputed producers of Dates in Saudi Arabia is looking to hire a Sales Manager based in Riyadh, KSA. Budget SAR 40K – 45K + Benefits Role Purpose The Sales Manager will lead the company’s sales and business development activities across Saudi Arabia and international markets, with primary responsibility for growing revenue, developing strategic customer relationships, expanding distribution channels, and achieving profitable sales of dates and related products. The position requires deep, practical knowledge of the dates industry and a proven commercial network in the Saudi market and international export markets. Requirements Proven and recent sales experience in the dates industry is mandatory. Candidates should demonstrate a strong understanding of the Saudi dates market and practical experience with international customers, importers, distributors, wholesalers, retailers, foodservice companies, traders, or other relevant channels. Ideal Candidate should have: Strong practical understanding of the Saudi dates sector, including key producing regions, market channels, customer segments, and seasonal demand. Knowledge of major dates varieties and their commercial positioning, grades, sizes, moisture characteristics, packaging formats, and applications. Understanding of the dates value chain from farm/producer through processing, packing, distribution, wholesale, retail, and export. Ability to understand customer specifications and translate market requirements into commercially viable product offerings. Awareness of international market preferences and the commercial requirements of different export destinations. Qualifications Bachelor’s degree in Business Administration, Marketing, Sales, Agriculture, Food Science, or a related discipline. 15+ years of progressive sales experience, with substantial and demonstrable experience specifically in the dates industry. Proven experience in the Saudi Arabian dates market is mandatory. Proven international sales/export experience in dates is strongly preferred. Established relationships with dates buyers, distributors, importers, wholesalers, retailers, traders, or foodservice customers are highly desirable. Demonstrated track record of achieving sales targets and developing new accounts. Experience managing a sales team and commercial pipeline. Strong negotiation, presentation, communication, and relationship-management skills. Willingness and ability to travel within Saudi Arabia and internationally. Key Responsibilities: ➢ Sales Strategy & Planning Develop and execute annual, quarterly, and monthly sales plans aligned with company revenue and profitability objectives. Set sales targets by customer, channel, product, territory, and market. Develop pricing, promotional, distribution, and customer-acquisition strategies in coordination with management. Monitor market conditions, seasonality, crop availability, pricing, competitor activity, and customer demand. Build accurate sales forecasts and maintain a healthy sales pipeline. ➢ Saudi Arabia Market Development Expand sales across the KSA market through wholesalers, distributors, modern trade, traditional trade, retailers, foodservice, hotels, restaurants, cafés, institutions, and B2B customers. Develop and maintain relationships with key Saudi retailers, distributors, wholesalers, traders, and strategic accounts. Identify underserved regions and new customer segments and develop plans to increase market penetration. Monitor customer pricing, competitor activity, product assortment, promotions, and market share opportunities. ➢ International Sales & Export Development Identify and develop new export markets and establish relationships with importers, distributors, wholesalers, retailers, and food companies. Develop market-entry plans for target countries and assess customer, regulatory, packaging, pricing, and logistical requirements. Generate export leads through market research, existing networks, referrals, trade fairs, exhibitions, chambers of commerce, and digital channels. Manage international negotiations and commercial discussions through order confirmation and customer development. Develop long-term relationships with international buyers and continuously identify opportunities to increase export volumes. ➢ Key Account Management Manage strategic accounts and ensure high levels of customer satisfaction and retention. Conduct regular customer visits and business reviews. Understand customer requirements for varieties, grades, sizes, packaging, private label, certifications, shelf life, and delivery. Resolve commercial issues promptly and coordinate internally to ensure commitments are fulfilled. ➢ Business Development Build a qualified pipeline of new customers and distributors. Identify opportunities for new products, packaging formats, private-label programs, and new sales channels. Attend local and international food exhibitions and trade events and convert leads into commercial opportunities. Develop strategic partnerships that support sustainable sales growth. ➢ Commercial & Negotiation Negotiate prices, payment terms, volumes, contracts, rebates, promotions, and other commercial conditions within approved authority. Protect margins while remaining competitive in target markets. Coordinate with Finance regarding customer credit limits, collections, overdue balances, and commercial risks. Support management with market intelligence and recommendations on pricing and commercial positioning. ➢ Team Leadership Lead, coach, and develop the sales team and establish clear individual and team KPIs. Conduct regular pipeline and performance reviews. Provide guidance on customer development, negotiation, sales planning, and account management. Support recruitment and onboarding of sales professionals when required. ➢ Cross-Functional Coordination Work closely with Production, Supply Chain, Procurement, Finance, Quality, Marketing, and Logistics to meet customer requirements. Coordinate availability, production planning, specifications, packaging, delivery schedules, documentation, and export requirements. Escalate supply, quality, delivery, or commercial issues and support timely resolution. Travel Requirements :Regular travel within Saudi Arabia is expected, with international travel as required to visit customers, distributors, importers, and business partners and to attend exhibitions and trade events. Languages Arabic and English – Fluent
Food & Beverage ProductionFull time
HR Director – Emerging Markets (GCC, Levant, Africa & Central Asia)
Dubai, United Arab Emirates
Full time
Our client, one of the Global FMCG player is recruiting a Head of HR - Emerging Markets (GCC, Levant, Africa & Central Asia). Job Title: HR Director – Emerging Markets (GCC, Levant, Africa & Central Asia) Reports To: Chief Executive Officer (CEO) Location: Dubai, UAE Industry: Fast-Moving Consumer Goods (FMCG) – Beverage Job Purpose The HR Director will lead the strategic and operational human resources function across the GCC, Middle East, Africa, and Central Asia regions. You will align HR strategies with aggressive business growth targets in the FMCG - beverage sector. This role requires a dynamic leader who understands how to scale agile sales, marketing, and distribution teams across culturally diverse and fast-moving emerging markets. Key Responsibilities Strategic HR Leadership & Expansion Design and execute a unified HR strategy across multiple regions (GCC, Levant, Africa, Central Asia) to support market entry and volume growth. Partner with the executive team to manage organizational design, ensuring structures support localized distribution models. Navigate and ensure absolute compliance with diverse labor laws, localization quotas (e.g., Emiratisation, Saudization), and regional employment frameworks. Talent Acquisition & Employer Branding Build a robust talent pipeline for critical roles in FMCG sales, brand marketing, supply chain, and regulatory affairs. Establish the company as an "Employer of Choice" within the competitive beverage industry across emerging markets. Implement efficient, localized onboarding processes to decrease time-to-productivity for remote regional teams. Performance & Compensation Management Develop and manage competitive, market-specific compensation and benefits structures tailored to different economic realities across Africa, Levant, and Central Asia. Design high-impact incentive schemes and commission structures for sales teams to drive aggressive revenue targets. Oversee the annual performance review process, fostering a high-performance, results-driven culture. Culture, Engagement & Talent Development Unify regional offices under a cohesive, high-energy, and collaborative corporate culture that mirrors the FMCG - beverage sector brand identity. Identify high-potential employees and design succession plans for critical regional leadership roles. Implement targeted learning and development programs to upskill localized field forces and distributors. Required Qualifications & Experience Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. An MBA or professional certification (e.g., CIPD, SHRM) is highly preferred. Experience: Minimum of 10–12 years of progressive HR experience, with at least 5 years in a regional leadership role within the FMCG or beverage industry. Geographical Scope: Proven track record of managing HR operations across the GCC, broader Middle East, Africa, and Central Asia. Mobility: Willingness to travel frequently across the assigned territories as required. Skills & Competencies Cross-Cultural Acumen: Exceptional ability to influence, communicate, and build relationships across highly diverse cultural and regulatory landscapes. FMCG Agility: Deep understanding of the fast-paced nature of the beverage industry, including commercial cycles and field sales dynamics. Strategic & Hands-on: Ability to operate at a macro-strategic level while remaining willing to dive into operational execution when needed. Languages: Fluency in English is mandatory. Proficiency in Arabic, French, or Russian is a significant advantage given the regional footprint.
Information Technology & SoftwareFull time
Transition Manager
Pune, India
Full time
Role – Transition Manager Location: Pune Experience: 8–12 Years Employment Type: Fixed-Term Contract (12 Months) Work Mode: As per business requirements Key Responsibilities: Manage end-to-end IT infrastructure transition and migration programs. Develop and maintain transition plans, timelines, milestones, and dependencies. Coordinate knowledge transfer (KT), training, and onboarding across teams and geographies. Manage stakeholder communication and coordinate with global teams. Monitor transition readiness, stage-gate reviews, and sign-off activities. Identify and manage program risks, issues, and dependencies. Track resource availability, capacity planning, and SME allocation. Prepare weekly status reports, program updates, and transition closure reports. Ensure timely completion of transition activities within agreed timelines. Mandatory Skills: 8–12 years of experience in IT transition/migration program management. Experience managing multiple workstreams across different geographies. Strong knowledge of knowledge transfer and transition methodologies. Experience in program planning, risk management, governance, and reporting. Excellent stakeholder management and communication skills. Strong proficiency in English. Preferred Skills: Experience in Banking, Payments, or Financial Services. Experience in transitioning IT infrastructure or application support functions to a Global Capability Centre (GCC). Knowledge of infrastructure operations such as networks, databases, middleware, cloud, or security. PMP or other recognized Program Management certification
Pharmaceuticals & Biotechnology
Marketing Manager - Respiratory
India
Job Description – Marketing ManagerRespiratory Portfolio Job Objective Responsible for managing the Respiratory Portfolio through strategic marketing activities and initiatives, with a primary focus on increasing the width and depth of market penetration across all levels. Key Responsibility Areas Promotional Planning & Execution: Ensure timely and effective execution of promotional plans and marketing initiatives in alignment with the overall brand strategy. MIS & Performance Tracking: Develop and maintain Excel-based trackers, ensure timely reporting, and facilitate performance reviews and discussions with sales teams. Marketing Collaterals Development: Develop and deploy promotional materials, visual aids, product leaflets, and other marketing communication materials within stipulated timelines. Promotional Budget Management: Monitor and control month-on-month promotional expenditure, ensuring alignment with the approved promotional calendar and budget. Brand Performance Analysis: Conduct ongoing analysis of internal and external brand performance to identify growth opportunities and areas requiring improvement. Customer Insights & Field Engagement: Undertake regular field visits to gather market insights, understand customer behaviour, and identify evolving customer needs and preferences. Competition Mapping: Proactively monitor competitor activities, market trends, and competitive positioning to strengthen marketing effectiveness and brand performance. Sales Team Collaboration: Work closely with sales teams to facilitate information sharing, align marketing initiatives, and drive achievement of business targets. Cross-functional Coordination: Collaborate with internal cross-functional stakeholders and external vendors to ensure seamless coordination and excellence in marketing execution. Key Stakeholders Internal Customers: Sales Team Sales Support Team Product Management Team (PMT) External Customers: Retailers Stockists Semis Travel Requirements Travel Requirement: Yes Travel Frequency: Approximately 7 days per month, involving regular field visits and market interactions to gather customer insights, assess brand performance, and support promotional initiatives.
Healthcare & Medical Services
Servicenow (Dev+ QA)
India
Key Responsibilities ServiceNow Capabilities Execute assigned configuration and development & Testing tasks within ServiceNow modules — Case Management, Employee Relations, Employee Center Pro, Agent Workspace, Knowledge Management, and Universal Requests — under Sr. Developer direction. Assist with Knowledge Management: Knowledge Base and Category setup, workflow configuration, article import, and SharePoint external source configuration under Sr. guidance. Contribute to Universal Requests configuration: Service Set, Assignment Groups, Service Configurations, State Mappings, and Record Producer build. Support Internationalization: assist with localization property setup, field/label export preparation, and import of translated values. Build Flow Designer flows, Business Rules, Client Scripts, and UI Policies for assigned user stories; submit for Sr. Developer code review before promotion. Testing, Migration & Quality Execute unit testing on all assigned configurations and document results against sprint acceptance criteria. Assist in building and running ATF test scripts for configurations. Log, track, and retest defects during UAT cycles; assist Sr. Developer with defect remediation tasks. Maintain configuration documentation, sprint notes, and technical runbook updates. Collaboration Participate in sprint planning, daily stand-ups, sprint reviews, and retrospectives as an active team contributor. Respond to support requests from process owners and platform users; escalate to Sr. Developer as needed. Assist with update set preparation and environment promotions (Dev → Test → Prod) Actively apply feedback from code reviews and seek opportunities to deepen platform expertise. Required Qualifications 2+ years of ServiceNow development or administration experience in an enterprise environment. Working knowledge of JavaScript, GlideScript, Business Rules, Client Scripts, UI Policies, and Flow Designer basics. Familiarity with ServiceNow portal/Employee Center configuration Understanding of ServiceNow role-based access control (ACLs, User Criteria, groups). Experience working within Agile or sprint-based delivery teams. Ability to execute well-defined configuration tasks from functional specifications with minimal rework. Detail-oriented; comfortable with documentation requirements and sprint-based deliverable tracking. Collaborative, growth-oriented mindset; receptive to mentorship and code review feedback
Information Technology & SoftwareFull time
Application Engineer Team Lead
Pune, India
Full time
Role: Application Engineer Team Lead Location: Pune Experience: 8–12 Years Employment Type: Full-time Role & Responsibilities: Lead and manage an L2/L3 application support team of 8–14 resources. Handle application development, production support, incident management, and troubleshooting. Debug Java-based applications and resolve technical issues using PL/SQL. Work on application enhancements, performance improvements, and emergency fixes. Manage change requests, testing, SIT/UAT, release implementation, and post-production support. Identify root causes of production issues and implement permanent solutions. Ensure SLA compliance and coordinate with IT operations and business teams. Drive automation initiatives and optimize application performance. Mandatory Skills: Strong experience in J2EE, Spring Boot, Shell Scripting, PL/SQL, Angular, and Oracle/PostgreSQL. Strong application support and production troubleshooting experience. Experience in incident management, application development, and team management. Preferred Skills: Experience in Card Management Systems (Credit/Debit/Prepaid Cards). Knowledge of ISO 8583, authorization, clearing and settlement. Exposure to Visa, Mastercard, RuPay, POS, ATM, and merchant management. Experience with payment switches such as BASE24/Tango. Knowledge of PowerCard products is an added advantage. Behavioural Skills: Strong communication and interpersonal skills. Team management, initiative, flexibility, and problem-solving abilities.