1. Territory Sales Strategy and Planning• Develop and execute the annual territory sales plan for the United Arab Emirates in alignment with companybudgets and Sales Director priorities.• Translate sales, revenue, gross-margin, backlog, and collection objectives into clear team and account-level plans.• Develop account and project coverage across the United Arab Emirates, ensuring balanced attention to majorcustomers, consultants, contractors, channels, and growth sectors.• Allocate coverage and priorities across Key Account Managers and Sales Executives while preventing accountduplication or gaps.• Maintain documented plans for key accounts, strategic projects, channel partners, consultants, and customersegments.2. Lead Generation and Enquiry Management• Drive structured lead generation through direct sales activity, referrals, consultants, contractors, developers,system integrators, channel partners, marketing inputs, and approved market-development initiatives.• Ensure every relevant enquiry is acknowledged promptly and registered in SLT CRM with clear ownership.• Ensure lead, customer, contact, enquiry, and opportunity records are created without avoidable duplication.• Monitor ageing, follow-up, and next actions so that enquiries do not remain unattended.• Escalate unclear ownership, territory overlap, or strategic-account conflicts to the Sales Director.3. Qualification and Opportunity Management• Lead disciplined qualification of customer need, project scope, decision process, budget position, timing,competition, technical requirements, commercial potential, and payment risk.• Confirm whether an enquiry should progress as a qualified opportunity, remain under development, or be closedwith a documented reason.• Ensure qualified opportunities are created and maintained in SLT CRM with the information required for solutiondevelopment, estimation, forecasting, and management review.• Review opportunity quality and stage progression with Key Account Managers and Sales Executives.• Protect team capacity by prioritizing commercially credible opportunities and escalating major strategicopportunities early.4. Customer and Key Account Management• Build senior relationships with developers, consultants, architects, contractors, system integrators, distributors,facility-management organizations, corporate customers, and institutional customers.• Establish account plans for high-value or strategically important customers.• Maintain visibility of customer decision-makers, influencers, procurement stakeholders, payment stakeholders, andtechnical approvers.• Lead customer reviews, solution discussions, commercial negotiations, and issue resolution for majoropportunities.• Ensure customer commitments are accurate, documented, and achievable before they are communicated.5. Solution and Estimation Coordination• Provide complete customer and opportunity inputs to Engineering & Products Design and Estimation.• Ensure solution requirements, drawings, specifications, quantities, performance expectations, site constraints, andcommercial assumptions are clarified before quotation.• Coordinate standard and bespoke solution development without allowing Sales to make unsupported technicalcommitments.• Confirm that Estimation uses the current approved Master List Price and obtains Supply Chain & Pricing input fornew products, new solutions, or missing price data.• Monitor quotation progress and remove Sales-side information delays.6. Quotation and Commercial Review• Review quotations and proposals for scope alignment, commercial completeness, price positioning, margin,exclusions, validity, delivery assumptions, payment terms, and customer-specific risks.• Apply Sales Director pricing guidance and authorized pricing multipliers consistently.• Ensure quotation approval is obtained from the appropriate Sales management authority before customer release.• Escalate special pricing, unusual contractual conditions, non-standard payment terms, or margin exceptionsthrough the approved authority route.• Ensure each quotation revision is controlled and reflected against the correct SLT CRM opportunity.7. Business Forecasting• Own the accuracy of the territory sales, revenue, margin, and collection forecast.• Review forecast inputs from SLT CRM against documented customer activity, quotation status, decision timing,expected order date, expected revenue timing, margin, payment terms, and collection assumptions.• Compare forecast performance with approved territory targets and identify gaps early.• Challenge unsupported probability, value, date, stage, and margin assumptions.• Present corrective actions, priority opportunities, risks, and required escalations to the Sales Director.8. Negotiation and Order Conversion• Lead or support customer negotiation within delegated authority.• Confirm that the final customer order matches the approved quotation, agreed scope, price, quantities, deliveryassumptions, and commercial conditions.• Ensure deviations between the order and quotation are resolved before conversion.• Coordinate any required revision, exception approval, or customer clarification.• Maintain the opportunity and order-conversion status accurately in SLT CRM.9. Finance Clearance and Confirmed Backlog• Submit the complete commercial order package to Finance for validation of payment terms and commercialclearance.• Ensure credit, advance-payment, security, documentation, or other commercial requirements identified by Financeare resolved before backlog confirmation.• Do not represent an order as confirmed backlog until the required Finance clearance is complete.• Confirm that SLT CRM reflects the approved order value, margin, payment terms, expected revenue, collectiontiming, and backlog status.10. Formal Handover• Ensure every confirmed backlog item is formally handed over to Supply Chain & Pricing and then to CustomerServices Operations where applicable.• Provide the approved quotation, customer order, scope, specifications, quantities, delivery commitments, paymentconditions, exclusions, risks, customer contacts, and required supporting documents.• Conduct a structured handover review for complex, bespoke, strategic, or high-risk orders.• Close Sales ownership of the process only after the receiving functions acknowledge that the handover informationis complete.11. Collection Visibility and Commercial Support• Maintain visibility of expected collections associated with territory orders and customer accounts.• Support Finance by addressing customer-side commercial clarifications, disputed scope, missing documentation,or relationship issues affecting collection.• Ensure collection risks are reflected in forecasting and escalated promptly.• Avoid making payment concessions without appropriate authorization.12. Team Leadership and Performance• Set clear objectives for Key Account Managers and ensure aligned objectives are cascaded to Sales Executives.• Conduct regular pipeline, forecast, quotation, account, and performance reviews.• Coach the team in technical-commercial selling, account planning, negotiation, CRM discipline, forecasting, marginprotection, and collection awareness.• Identify capability gaps, training needs, succession requirements, and performance concerns.• Promote collaboration across territories and functions rather than internal competition or information withholding.13. Market Intelligence and Reporting• Monitor market activity, competitor positioning, customer expectations, channel developments, project trends, andemerging technology requirements.• Provide structured territory intelligence to the Sales Director and relevant functions.• Report pipeline, quotation, order intake, backlog, revenue, margin, collection, conversion, risk, and teamperformance.• Ensure management reports reconcile with SLT CRM and approved financial information.

Strong expertise and experience in core HR functions, including recruitment, onboarding, performance management, and employee relations. Demonstrated experience in HR policy development, HR administration, and maintaining accurate HR documentation and records. Knowledge of UAE labor laws, regulatory compliance, and best practices for workplace health, safety, and employee well-being. Skills in training and development, talent management, and succession planning within a manufacturing or industrial environment. Proficiency in HR information systems, MS Office tools, and data-driven HR reporting and analysis, and ERP software knowledge. Excellent interpersonal, conflict resolution, and communication skills, with the ability to work effectively across diverse teams. Bachelor’s degree in Human Resources, Business Administration, or a related field; professional HR certifications are an advantage. Previous experience in manufacturing, FMCG, or industrial sectors, ideally within the GCC region, is highly beneficial.

The role will be responsible for establishing the organisation's cybersecurity framework, protecting applications, infrastructure, data and digital health platforms, managing cyber risks and incidents, and ensuring compliance with applicable security and privacy requirements. The person will initially be responsible for setting up the cybersecurity function and team, defining the operating model, identifying the required tools and partners, and establishing security processes across the organisation. Develop and implement the organisation's overall cybersecurity and information security strategy. Establish cybersecurity governance, policies, standards, procedures and controls. Establish and operationalise a Cyber Security Operations Centre (CSOC/SOC), either internally or through a managed security partner.

Lead the Mechanical Centre of Excellence and provide technical leadership for mechanical product design and development. The role will be responsible for customer-requirement-based design, simulation, DFSS, GD&T, DFM, material selection, drawing release, technology roadmap and development of mechanical engineering capabilities. Key Responsibilities: Lead mechanical product design and development based on customer requirements and applicable product specifications. Drive DFSS methodology across mechanical design and development activities. Guide the effective use of Creo, CATIA and ANSYS for design and engineering activities. Lead FEA and CFD simulation activities and ensure simulation outputs are effectively utilized to improve design confidence and achieve first-time-right designs. Ensure appropriate GD&T practices are incorporated into product designs and drawings. Drive Design for Manufacturing (DFM) activities with Manufacturing teams. Ensure final drawings and design data meet product requirements, engineering intent and manufacturing requirements. Manage materials and child-part databases within the design environment. Support material science considerations and platform-based approaches in mechanical design. Develop and manage the mechanical design technology roadmap in alignment with Product teams and future product requirements. Strengthen simulation and engineering practices to reduce design risks. Build and develop the Mechanical COE through recruitment, retention, technical training and capability development. Collaborate closely with Product, Hardware COE, Software COE, Advanced Engineering, Manufacturing and other R&D stakeholders. Interface with customers, suppliers, technology partners and other technical stakeholders as required. Key Skills: Mechanical Product Design & Development Creo / CATIA / ANSYS FEA & CFD GD&T DFSS DFM Material Science Drawing & Design Data Release Product Development Technology Roadmap Technical Team Leadership Cross-functional Stakeholder Management Ideal Candidate Profile:A senior Mechanical Engineering professional with strong experience in mechanical product design and development, simulation, drawing release and manufacturing-oriented engineering. The candidate should have proven experience leading technical teams and building engineering capabilities within an R&D environment.

Summary role description: Hiring for the RCM operations Manager for a leading enterprise services and digital operations provider. Company description: Our client is a globally distributed services provider supporting enterprises with operational and technology-enabled solutions. It works across multiple industries, offering scalable delivery models that combine people, process, and digital capabilities. The focus is on helping clients run complex operations more efficiently while adapting to evolving business and technological needs. Role details: · Title / Designation: RCM Operations Manager · Location: Makati City · Work Mode: Onsite, Night Shift Role & responsibilities: · Lead end-to-end Healthcare Revenue Cycle Management (RCM) operations, ensuring delivery against agreed SLAs, KPIs, quality and financial targets. · Manage large-scale, multi-LOB RCM operations and ensure smooth day-to-day service delivery. · Partner with Workforce Management (WFM) teams on forecasting, capacity planning, staffing and resource optimization. · Lead and develop Assistant Managers, Supervisors and operational support teams, driving accountability, performance and employee engagement. · Act as the primary operational point of contact for clients, managing stakeholder relationships and ensuring strong service delivery. · Lead Daily/Weekly/Monthly/Quarterly Business Reviews, presenting operational performance, trends, challenges and improvement plans. · Manage client escalations, identify root causes and drive effective service recovery and resolution. · Monitor operational metrics, scorecards and financial performance to identify risks, bottlenecks and opportunities for improvement. · Drive continuous improvement, Lean/Six Sigma and automation initiatives to improve efficiency, productivity and cost effectiveness. · Ensure adherence to HIPAA, healthcare data privacy and internal quality/compliance standards. Candidate requirements: · 5+ years of progressive BPO operations leadership experience, with significant experience managing Healthcare RCM operations at a managerial level. · Proven experience in large-scale and multi-LOB operations, including managing Supervisors/Assistant Managers and operational teams. · Strong expertise in RCM metrics, SLA/KPI and scorecard management, capacity planning, workforce optimization and financial/cost management. · Strong experience in client relationship management, business reviews, stakeholder management and handling operational escalations. · Excellent executive communication, strategic thinking and change-management skills, with exposure to HIPAA/compliance, Lean/Six Sigma, process improvement and automation. Selection Process: · 2 Technical Interview · 1 HR Interview Recruiter Details: · [email protected]

Per azienda cliente, operante nel settore della refrigerazione industriale, siamo alla ricerca di un tecnico elettricista che si occupi dell'installazione, manutenzione, ricerca guasti e riparazione degli impianti elettrici presso clienti. Principali attività: Manutenzione preventiva e correttiva di impianti elettrici speciali utili alla sicurezza come: rilevazione incendi, antintrusione, controllo accessi, domotica e installazione di impianti fotovoltaici; Verifica e sostituzione di componenti elettrici come quadri, interruttori, relè, sensori e cablaggi. Ricerca e risoluzione di guasti elettrici e anomalie di funzionamento. Esecuzione di test, misurazioni e collaudi per garantire sicurezza ed efficienza. Interventi di assistenza presso i clienti. Compilazione di rapporti tecnici e registrazione delle attività svolte. Competenze richieste Lettura di schemi elettrici; Conoscenza di impianti industriali e normative di sicurezza; Utilizzo di strumenti di misura come: multimetro, pinza amperometrica, tester di isolamento; Capacità di lavorare su impianti in tensione secondo le procedure previste; Disponibilità a spostamenti presso i cantieri o le sedi dei clienti. Si richiede: · Disponibilità a svolgere turni di reperibilità; · Disponibilità a trasferte: 5 gg ogni 2-3 mesi. RAL definita per il ruolo: €37.000 - €40.000 CCNL: Metalmeccanico Industria Benefit: · Buoni pasto da €7,50 per ogni giornata lavorata · Welfare da €250 come da CCNL · Formazione continua nell’Accademy dell’azienda; Sede di Lavoro: Bologna Nord

Sales Representative – Dermatology & Aesthetics Multiple Vacancies | Egypt About the Company An international healthcare and medical devices company operating across specialized healthcare and aesthetic medicine sectors. The company provides innovative medical technologies, aesthetic solutions, equipment, and products to healthcare professionals and institutions. With a strong presence in the dermatology and aesthetics market, the company works closely with dermatologists, plastic surgeons, aesthetic clinics, hospitals, and other healthcare providers. Job Overview The company is seeking Sales Representatives to join its growing commercial team in Egypt. The successful candidates will be responsible for achieving assigned sales and gross-profit targets by promoting the company's dermatology and aesthetic portfolio, developing customer relationships, identifying new business opportunities, and expanding the company's presence within the assigned territory. The role involves providing high-quality product presentations and demonstrations, managing the sales cycle, and supporting customers before and after the sale in coordination with sales, application, service, and supplier teams. Available Locations New Cairo Mansoura Alexandria Upper Egypt, as assigned Product Areas Depending on the assigned territory, the role may focus on: Aesthetic and dermatology equipment Laser equipment Dermal fillers Other aesthetic medical devices and related products Key Responsibilities Achieve assigned sales, gross profit, collection, and product-mix targets within the designated territory. Develop and execute territory and account plans, including customer coverage and opportunity development. Identify, qualify, and convert new customer opportunities while growing business with existing accounts. Conduct effective product presentations, demonstrations, quotations, negotiations, and sales follow-up. Establish and maintain strong professional relationships with dermatologists, plastic surgeons, aesthetic clinics, hospitals, procurement teams, and other key stakeholders. Develop and maintain a strong understanding of customer needs and recommend appropriate products and solutions. Coordinate product installations, training, applications, service support, and post-sales activities with internal teams and suppliers. Monitor competitor activities, pricing, market trends, and customer feedback and provide timely market intelligence to management. Support medical congresses, workshops, product launches, customer events, and other approved marketing activities. Maintain strong territory coverage and continuously develop new business opportunities. Follow up on quotations, purchase orders, deliveries, collections, and outstanding customer requirements. Other Key Accountabilities Maintain accurate and up-to-date CRM, sales pipeline, forecast, customer, quotation, and activity records. Submit timely daily, weekly, and monthly reports and provide realistic sales forecasts to the Sales Manager. Protect company pricing and margins and obtain the required approvals for commercial exceptions. Use product samples, demonstration units, promotional materials, and other company assets responsibly. Continuously develop product, clinical, market, and selling knowledge through relevant training and self-development. Comply with company policies, procedures, business ethics, regulatory requirements, and approved promotional practices. Collaborate effectively with sales, applications, service, marketing, and other internal teams. Contribute positively to the achievement of team and business objectives. Qualifications & Requirements Education Bachelor's degree in Pharmacy, Science, Biomedical Engineering, or another relevant field. Experience 2–5 years of professional sales experience. Previous experience in dermatology, aesthetics, medical devices, fillers, laser equipment, cosmeceuticals, dermatology pharmaceuticals, or related healthcare products is preferred. Experience dealing with dermatologists, plastic surgeons, aesthetic clinics, hospitals, or private-sector healthcare accounts is an advantage. Professional Training Relevant training or certifications in: Medical device sales Aesthetic or dermatology products Product knowledge Consultative selling Negotiation and sales techniques would be considered an advantage. Key Competencies Customer Relationship Management Territory & Account Management Prospecting & Business Development Consultative Selling Negotiation & Closing Product Presentation & Demonstration Commercial Awareness Communication & Interpersonal Skills Reporting & Forecasting Analytical Thinking Resilience & Initiative Integrity & Teamwork Additional Requirements Established relationships with dermatologists, plastic surgeons, aesthetic clinics, hospitals, or relevant private-sector accounts are an advantage. Valid driving licence. Willingness to travel within the assigned territory as required. Ability to work independently while maintaining effective collaboration with internal teams. Strong customer-facing and presentation skills. Key Performance Indicators Performance will be measured against key commercial and operational objectives, including: Achievement of monthly, quarterly, and annual sales targets. Gross profit margin and product-mix performance. New customer acquisition and growth of existing accounts. Sales pipeline development and opportunity conversion. Forecast accuracy and pipeline management. Collection performance and follow-up on overdue receivables. Customer coverage, product demonstrations, and territory development. CRM accuracy and timely submission of reports. Customer satisfaction and product knowledge. Compliance with company policies, regulatory requirements, and professional standards. Position Details Job Title: Sales Representative – Dermatology & AestheticsEmployment Type: PermanentDepartment: SalesReporting To: Sales ManagerProbation Period: 3 monthsLocations: Cairo, Delta, Alexandria, and Upper EgyptIndustry: International Healthcare & Medical DevicesSector: Dermatology & AestheticsProduct Portfolio: Aesthetic Equipment, Laser Equipment, Dermal Fillers, and Related Medical Devices

Head of Products – R&D / Product Engineering We are looking for an experienced Head of Products to lead Product Engineering and provide end-to-end product leadership from customer requirement capture through system engineering, NPD, customer sample submission and manufacturing release. Key Responsibilities: Lead Product Engineering and drive end-to-end product development across the NPD lifecycle. Translate customer requirements into clear product requirements and system-level solutions. Drive system engineering, product architecture and cross-functional engineering alignment. Work closely with Hardware, Software, Mechanical and other engineering COEs. Support RFQ responses and technically sound product proposals. Define and maintain product requirements and ensure alignment with design teams. Drive NPD timelines, gates, milestones and customer sample submissions. Ensure drawings, BOMs and software are released to Manufacturing on time and with required quality. Apply DFSS methodology across product development and system engineering activities. Develop product direction based on current product knowledge, market requirements and future technology trends. Coordinate with Manufacturing and other R&D functions to ensure smooth product release. Recruit, develop and nurture Product Engineers and build strong product engineering capabilities. Drive first-time-right product development through disciplined requirement management, system engineering and release governance. Lead cross-functional teams and ensure timely execution of key product development deliverables. Key Skills: Product Engineering System Engineering Product Architecture Requirement Management NPD / New Product Development DFSS Customer Requirement Management Cross-functional R&D Coordination Product Development Drawing & BOM Release Team Leadership Key Interfaces:Internal stakeholders include NPD, Hardware COE, Software COE, Mechanical COE, Advanced Engineering, Manufacturing and R&D teams. External interfaces include customers, OEMs and other technical/business stakeholders. Ideal Candidate:A technically strong Product Engineering leader with 14+ years of relevant experience, strong system-level thinking, customer-facing exposure, NPD experience and proven ability to lead and develop a 10–15+ member product engineering team.

Summary role description: Hiring for a Manufacturing Presales Solutions Consultant for a fast-growing global technology and digital solutions company specializing in AI, data & analytics, cloud, and digital transformation. Company description: Our client is a growing technology and digital solutions organization with a strong presence across global markets. The company works with organizations across industries to deliver digital transformation, data & analytics, AI, application modernization, and cloud-based technology solutions. With a focus on innovation, customer partnerships, and delivery excellence, our client is currently in a growth and scale-up phase, offering opportunities to work on global projects and emerging technologies. Role details: · Title / Designation: Manufacturing Presales Solutions Consultant – · Location: Michigan, USA · Experience: 7 - 10 years · Domain: Manufacturing · Work mode: Remote · Reporting to : SVP & Head – Presales Role & responsibilities: · Lead customer discovery workshops and factory assessments to identify operational challenges, improvement opportunities, and potential digital transformation initiatives. · Act as the Manufacturing SME during presales engagements, customer workshops, solution discussions, and executive presentations. · Engage with plant leadership, engineering, operations, maintenance, and quality teams to understand business priorities, pain points, and shop-floor requirements. · Assess manufacturing processes, automation systems, and shop-floor operations to identify opportunities for productivity, quality, cost, and efficiency improvements. · Translate manufacturing challenges into scalable solution roadmaps, working closely with Solution Architects and technical teams. · Define and shape Industry 4.0 use cases including OEE, Predictive Maintenance, Digital Twin, Energy Management, Quality Analytics, and Production Monitoring. · Advise customers on relevant manufacturing technologies and platforms, including ERP, MES, SCADA, PLCs, Historians, Industrial IoT, and industrial data platforms. · Collaborate with Product, Engineering, Consulting, and Delivery teams to design practical, customer-centric manufacturing solutions. · Develop reusable consulting frameworks, assessment methodologies, and industry accelerators to strengthen manufacturing consulting and presales capabilities. · Represent the organization in customer meetings, manufacturing forums, and industry events, while keeping up to date with emerging manufacturing technologies and Industry 4.0 trends. Candidate requirements: · 8–12 years of experience in manufacturing operations, manufacturing consulting, plant automation, Industry 4.0, or digital manufacturing. · Strong understanding of manufacturing processes and plant operations across industries such as Automotive, Industrial Equipment, Consumer Goods, Metals, or Process Manufacturing. · Hands-on understanding of MES, ERP, SCADA, PLCs, CMMS, Historians, and Industrial IoT platforms, with the ability to connect these technologies to business and operational needs. · Strong knowledge of Industry 4.0, Smart Manufacturing, Digital Manufacturing, Manufacturing Intelligence, and Connected Factory initiatives. · Experience in customer discovery, factory assessments, consulting, presales, solution consulting, or manufacturing digital transformation. · Knowledge of Lean Manufacturing, Six Sigma, TPM, or Operational Excellence is preferred. · Strong communication, presentation, workshop facilitation, and stakeholder management skills, with the ability to translate manufacturing challenges into technology solutions. · Willingness to travel 40–60% across customer manufacturing facilities in North America. · Bachelor’s degree in mechanical, Industrial, Manufacturing, Production Engineering, Mechatronics, or a related field. Selection Process: 1. One interview with SVP – Presales 2. One interview with Head – Presales 3. One interview with CEO Recruiter Details: · [email protected]

A fantastic opportunity has arisen for a Safeguarding Support Officer within our Clients Quality Assurance Service! As a Safeguarding Support Officer, you'll arrange multi-agency Child Protection Conferences,. Safeguarding Business Support Officers are responsible for sending out conference invitations, typing and distributing minutes on a laptop, ensuring confidential information is stored/shared using Excel, Outlook and Word. You'll be the first line of contact for external and internal partners in relation to Child Protection Conferences, Children Looked After Reviews and other complex meetings. You will have extensive administrative experience, which includes speed typing, and various Microsoft packages, as well as knowledge of GDPR. You will ideally have experience of taking minutes on a laptop, though this is not essential as our minute taking is very different to the usual trained style, . l Main Accountabilities Coordinate the organisation of Reviews of Children looked After by the Local Authority Coordinate Initial and Review Child Protection Conferences, including taking specialist minutes at these multi-agencies (usually Children's Social Care, Police, Health and Education) complex meetings To ensure the Independent Reviewing Service and the Child Protection Service meets statutory timescales To attend multi-agency meetings and conferences, circulate documents and follow up action as necessary To establish and maintain good client/professional relationships both within Slough Children First and our professional partners by ensuring timely communication and critical updates regarding Looked After Children Reviews, Child Protection Conferences, and other complex multi-agency meetings, and procedures To maintain data collection systems to ensure data quality and accuracy in preparation of monthly quality assurance monitoring reports and returns To take accurate specialist minutes of complex multi-agency meetings and then produce records which reflect the main discussion but précis the information disclosed To be the first line of contact for external and internal partners in relation to the arrangements of Child Protection Conferences, Looked After Children Reviews, and other complex meetings To update partner agencies of children subject to Child Protection Plans, and Children Looked After ensuring data security is maintained Inputting of all invoices pertaining to the Safeguarding & Quality Assurance Unit To manage own workload in relation to data improvement efforts within the Independent Reviewing Service and Child Protection Service managed systems To work flexibly, adapt and develop the role as necessary to meet service needs To undertake any other tasks relevant to the Children's Safeguarding and Quality Assurance Unit as required Supporting the smooth operational running of the Children's Safeguarding and Quality Assurance Unit, including the support of key posts: Head of Service for Safeguarding and Quality Assurance; Complaints Manager; Child Protection Chair, Independent Reviewing Officers, Independent Reviewing Manager & Local Authority Designated Officer (LADO) Person Specification Education, Training and Experience Demonstrable experience providing office administration and service support (essential) Excellent written and verbal communication skills (essential) Experience of working and communicating with multiagency organisations, internal staff and/or members of the public (essential) Creating and maintaining computerized and manual information management systems (essential) Experience of agenda planning, co-ordination and monitoring (essential) Experience of attending and supporting multi-professional complex meetings (essential) Understanding of good customer service particularly in relation to inter-agency partnerships (essential) Knowledge of issues relating to data protection, data security, and confidentiality (essential) Knowledge of and commitment to Equality and Diversity (essential) Some knowledge of local government (desirable) Educated to GCSE (grades A-C) or equivalent level with a good level of numeracy and literacy (essential) Office skill based qualifications such as RSA, Pitman, NVQ Business (essential) General & Specific Knowledge Well developed written and oral communication skills and demonstration of attention to detail (essential) Ability to handle sensitive and confidential information appropriately (essential) Proven skills taking specialized minutes at complex multi professional meetings (essential) Keyboard proficiency and good working knowledge of Microsoft Office software with the ability to provide information through electronic media, internet and intranet. Ability to learn and work on bespoke software (essential) Proven accuracy in dealing with data and correspondence (essential) Ability to import, export writing queries and reports to extract information and use to write specialist reports for use in court and conference (essential) Ability to project manage own workload and use own initiative in order to meet tight deadlines, while maintaining accuracy and quality of output (essential)